Tubs Direct Ltd - Hot Tubs and Swim Spas, Bury
Tubs Direct Ltd is a company based in Bury, England that specializes in hot tubs and swim spas. They offer a variety of services including hot tub and swimming pool repair, as well as a selection of hot tub stores. Tubs Direct Ltd is committed to providing quality building and construction services to their customers.
Introduction to Tubs Direct Ltd Hot Tubs and Swim Spas, Bury
Tubs Direct Ltd is a company that specializes in the sale and repair of hot tubs and swim spas. With a focus on customer satisfaction and quality products, Tubs Direct Ltd has become a trusted name in the industry. The company's background stems from a passion for relaxation and wellness, and they strive to bring that experience to their customers. What sets Tubs Direct Ltd apart is their commitment to providing personalized service and attention to detail.Services & Products
Tubs Direct Ltd offers a range of services and products to meet the needs of their customers. They provide hot tub and swimming pool repair services, ensuring that customers can enjoy their relaxation time without any hassle. The company also has a variety of hot tubs and swim spas for sale, ranging from luxury models to more affordable options. Additionally, Tubs Direct Ltd offers building and construction services, allowing customers to custom design their own hot tub or swim spa.Location
Located in Bury, Tubs Direct Ltd is situated in an area known for its small businesses and community-driven atmosphere. Customers can expect to find a range of shops and restaurants in the area, as well as a friendly and welcoming environment. The company is easily accessible by public transportation, with the closest options being the Bury Interchange Bus Station (0.5 miles), Bury Metrolink Station (0.8 miles), and Bury Bolton Street Railway Station (1.2 miles).Benefits
Customers should choose Tubs Direct Ltd for their hot tub and swim spa needs because of their commitment to quality and customer satisfaction. The company offers personalized service and attention to detail, ensuring that each customer's needs are met. Tubs Direct Ltd is also known for their competitive pricing, making it an affordable option for those looking to invest in a hot tub or swim spa.Good to know
Customers should be aware that Tubs Direct Ltd is committed to providing a safe and reliable experience. The company follows all necessary safety protocols and guidelines, ensuring that customers can enjoy their hot tub or swim spa without any risks.Reviews
Customers have praised Tubs Direct Ltd for their excellent customer service, quality products, and attention to detail. Many have noted that the company goes above and beyond to ensure customer satisfaction, making it a top choice for those in need of hot tub or swim spa services.FAQ
Do you offer emergency repair services?
Yes, we offer emergency repair services for hot tubs and swimming pools. Our team of experienced technicians is available to assist you 24/7 in case of any emergency repair needs. We understand that unexpected issues can arise and we are here to help you solve them as quickly as possible.What types of repairs do you specialize in for swimming pools?
We specialize in all types of swimming pool repairs, including leaks, cracks, and equipment malfunctions. Our team has extensive knowledge and experience in repairing swimming pools of all sizes and types. We use the latest technology and techniques to ensure that your swimming pool is restored to its original condition.What materials are used to construct the hot tub and how long will it last?
Our hot tubs are constructed using high-quality materials such as acrylic, fiberglass, and wood. These materials are durable and long-lasting, ensuring that your hot tub will last for many years to come. The lifespan of a hot tub largely depends on how well it is maintained and cared for. With proper maintenance and care, our hot tubs can last for decades.What is the warranty on the hot tub and what does it cover?
We offer a comprehensive warranty on all of our hot tubs, covering any defects in materials or workmanship. The warranty period varies depending on the model, but typically ranges from 1 to 5 years. Our warranty covers any repairs or replacements that are necessary due to defects, ensuring that you can enjoy your hot tub without any worry.Can you provide references or testimonials from previous customers who have purchased hot tubs from your store?
Yes, we have many satisfied customers who have purchased hot tubs from our store. We would be happy to provide references or testimonials upon request. Our customer reviews and ratings speak for themselves, and we are confident that you will be satisfied with your hot tub purchase from Tubs Direct Ltd.Reviews
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Ben Homer
Great experience when having my swim spa serviced. Will use from now on for regular maintenance. The girls in the office were very helpful aswell! Would recommend to friends and family 100%
06-05-2023
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David English
Excellent and efficient service, very friendly staff, wouldn’t think twice about using the service again
06-05-2023
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Kadie Smith
Had lazy spa’s for years, but always wanted the real deal. These guys couldn’t have made it any easier with their fantastic help and support. Got a great deal with excellent customer service and satisfaction. Highly recommend.
06-05-2023
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Leathon Lagerwall
Very good service and their deals are unbeatable! We found the perfect spa for our needs and found it best valued with Tubs-Direct, the financing provided was especially easy and helpful. As I said their prices are unbeatable, although they are located 100+ miles from us, they were able to deliver and the delivery service was tip top, we can appreciate our our garden was hard to get too, but delivery from the truck to our patio was completed in a matter of an hour! However we hit a snag, unfortunately things happen that are out of both our hands as our tub needed a single part replaced shortly after being used for the first time, no big deal these things happen. Tubs-Direct support got on it and got us the part and drove all the way from Greater Manchester to Cambridgeshire to replace it. Vicky and Melisa were very helpful and incredibly friendly to talk to. Would highly recommend Tubs-Direct
27-03-2023
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David Hodgin
This is a very useful place to visit. Very knowledgeable staff, and very helpful. They sorted us out without any major issues and I'm so far I've been very pleased with their service. We recommend them to anyone thinking of buying a hot tub
27-10-2022
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Bill Lundy
Great staff who know their products. No pressure from sales staff.
27-10-2022
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Jenny and Ian Weinstock
Wish we could give Ron and his team six stars. From the moment we started this process to date, it has been seamless (from our end at least!) Expectations were managed and the swim spa didn't disappoint. The experience has been wonderful and the aftercare is brilliant. Even when a component failed, it was fixed and resolved in no time at all by the manufacturer and the team at Tubs Direct took care of it all. You can't put a price on peace of mind and that is what you have with Ron and the Tubs Direct team. Special mentions to Vicky, Melissa and Vinny for putting up with us and making this purchase very special! :)
27-08-2022
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Karen Ridehalgh
Non existent aftercare, we have had two problems since we purchased our hot tub and the team have made no attempt to help us. They don’t reply to emails. Very poor customer service.
27-07-2022
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Charles Haynes
An amazing company from start to finish. Sales team were helpful and friendly making suggestions that not only helped finding the right hot tub but also saving money!! The aftercare team are also wonderful, especially Melissa and Mandy who are both a credit to the company. So helpful and even helped me to my car when I visited the store as struggle walking sometimes. Delivery and set up team were also great and couldn't help enough. Follow up calls were frequent and again so friendly. I would highly recommend this company and super happy with my new hot tub. Thank you so much.
27-05-2022
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Sharon Speakman
Excellent communication throughout, and delivery and service excellent. Definitely recommend this company.
27-05-2022
