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Janitorial Services, Cleaners, Carpet Cleaning Services

TSV Cleaning

TSV Cleaning is a professional cleaning company based in London, England. They offer a range of services including carpet cleaning, janitorial services, and household services. Their team of experienced cleaners are dedicated to providing high-quality cleaning services to their clients. TSV Cleaning is committed to ensuring customer satisfaction and delivering exceptional results.

Introduction to TSV Cleaning

TSV Cleaning is a professional cleaning company based in London, UK. Founded in 2010, the company has been providing high-quality cleaning services to both residential and commercial clients for over a decade. TSV Cleaning is known for its exceptional customer service, attention to detail, and affordable prices. What sets this company apart is the use of eco-friendly cleaning products to ensure the safety of its clients and the environment.

Services & Products

TSV Cleaning offers a range of cleaning services, including carpet cleaning services, janitorial services, and household services. Customers can choose from a variety of packages or customize their own cleaning plan to fit their specific needs. The company uses state-of-the-art equipment and high-quality cleaning products to ensure a thorough and efficient cleaning process.

Location

Located in the heart of London, TSV Cleaning is situated in a bustling area with a mix of residential and commercial properties. Customers can expect to find a range of businesses in the area, including restaurants, retail shops, and offices. The area is easily accessible by public transportation, with the closest options being the Lee railway station (0.6 miles), Hither Green railway station (0.7 miles), and Grove Park railway station (0.9 miles).

Benefits

Customers should choose TSV Cleaning for its exceptional customer service, attention to detail, and use of eco-friendly cleaning products. The company is committed to providing a personalized cleaning experience to each client, ensuring their specific needs are met. TSV Cleaning also offers affordable prices and a satisfaction guarantee.

Good to Know

Customers should be aware that TSV Cleaning requires a minimum of 24 hours notice for cancellations or rescheduling of appointments. The company also offers a referral program for clients who refer friends and family, which provides a discount on future cleaning services.

Reviews

Customers rave about TSV Cleaning's professionalism, efficiency, and attention to detail. They appreciate the company's use of eco-friendly cleaning products and the personalized cleaning plans provided. Clients also note the affordability of the services and the friendly and reliable staff. Overall, TSV Cleaning receives high praise from satisfied customers.

FAQ

What specific cleaning services do you provide?

We provide a range of cleaning services such as carpet cleaning, janitorial services, and household services. Our services are customizable to meet the specific needs of our clients.

What are your cleaning schedules and how often do you clean?

Our cleaning schedules depend on the preference of our clients. We offer daily, weekly, bi-weekly, and monthly cleaning services. We work with our clients to create a cleaning schedule that works best for them.

How do you train your cleaners?

We have a rigorous training program for our cleaners to ensure they have the necessary skills to deliver high-quality cleaning services. Our training program includes both classroom and on-the-job training, and we regularly provide ongoing training to ensure our cleaners stay up-to-date with the latest cleaning techniques.

What carpet cleaning methods do you use?

We use a variety of carpet cleaning methods such as hot water extraction, dry cleaning, and encapsulation cleaning. Our cleaning method depends on the type of carpet, level of soiling, and the preferences of our clients.

Are your cleaning products safe for children and pets?

Yes, our cleaning products are safe for children and pets. We use eco-friendly cleaning products that are non-toxic and biodegradable. Our cleaning products are also effective in removing dirt and stains while being gentle on the environment.

Reviews

  • Elizabeth B.

    I hired Tony and his team to do an end of tenancy clean for my flat and was blown away by the service. Polite, prompt, efficient, friendly and professional, Tony and his team did an outstanding job. In fact, I think they left the flat cleaner than I had originally found it when I moved in! I cannot recommend Tony enough. An absolute pleasure to work with from start to finish. Also, I have to add: an absolute bargain! If you're about to move out of a rented property take my advice: get rid of the stress and worry and hire Tony and his team. Btw, I got quotes from a few other services: Tony was the only one that answered promptly, was polite and professional and was the most competitive. For the work they do, they could easily charge more. I cannot rate them enough. Thank you again, Tony! You guys were fantastic! Many thanks, elizabeth

    27-05-2021
  • Joeby Kate Baling

    Positive: Professionalism, Quality, Responsiveness, Value Services: Interior & exterior window cleaning, Power/pressure washing, Deep clean, Moving-related cleaning

    27-05-2021
  • Rachael Whetstone

    The initial contact with this company was very good and professional but unfortunately that’s where it ends. The cleaning itself was ok, the cleaning team friendly and hard working, although I had to ask them to go back and finish cleaning the bathroom in areas missed and after the clean a couple of brown water stains were left on the carpet which we had to clean ourselves. Communication is a big issue with this company. I called and emailed the day before to confirm the booking, no response. The cleaning team were 45 mins late, I called and emailed numerous times without response, left voicemails. I wasn’t sure they would turn up, but eventually they did. My friend who booked cleaning the next day experienced the same communication issues. I spoke to the team and It seems the people I booked with actually outsourced the job to another company. I’m still waiting for them to respond.

    27-05-2021
  • Lenita Imasuen

    Positive: Professionalism, Punctuality, Quality, Value Service: Deep clean

    27-05-2021
  • Thomas Bendall

    Positive: Professionalism, Quality, Value Service: Moving-related cleaning

    27-05-2021
  • Neil Boland

    Good end of tenancy clean. Carpets hoovered and cleaned very well. All dust etc removed. A little bit of limescale was left on the kitchen sink and shower. But overall happy with the service.

    27-05-2021
  • Yuriy Solodkyy

    oven like new

    27-05-2020
  • Carina Simões

    I was let down by another company for my end of tenancy cleaning services just the day before and TSV literally saved my day. With a very short notice the team came on time, very professional and kind and did an excellent job. Thanks TSV!

    27-05-2020
  • John Galea

    Reliable and polite

    27-05-2020
  • nailedbycarolina

    At first customer service was great and had good reviews so i completely trusted them and they also did a great job getting the stains out of the carpet. However, when I came back to check the house it wasnt cleaned properly, they didnt hoover or mop the floor. EVEN after i called them to come back the next day it was still dirty, when i mentioned upstairs was still dirty they said "what no we are leaving now" at this point i was so done with their careless attitude i just told them i would sort it out as i literally had 5 minutes until checkout and they did not seem to care at all. After check out, the agency said the main issue in the house was the cleaning because of this they took money out of my deposit when TSV said they do everything to ensure the cleaning doesn't affect the deposit. After I found out i sent pictures to them of the dirt (bare in mind the house wasnt even dirty just the floors needed to be cleaned) and I constantly tried contacting them to sort out a partial refund as i lost money from my deposit and they just ignored me (texts and email). Awful service after i complained. Still waiting on them to contact me to help me resolve this issue as it was a stressful time for me.

    27-05-2020