Bpo Companies

Trustcall

Trustcall is a leading BPO company based in London, England. With a focus on IT and E-Commerce, Trustcall provides top-notch outsourcing services to businesses of all sizes. Their team of experts is dedicated to delivering exceptional results and helping clients achieve their goals. Trustcall is committed to providing reliable and cost-effective solutions to their clients, ensuring a seamless experience every time.

Introduction to Trustcall

Trustcall is a leading BPO company based in London, England that specializes in providing IT and E-commerce services. The company was founded in 2009 and has since established itself as a trusted name in the industry. What sets Trustcall apart is their commitment to providing customized solutions to meet the unique needs of each of their clients.

Services & products

Trustcall offers a wide range of services to their clients, including customer support, technical support, data entry, and software development. They also provide E-commerce services such as website development, digital marketing, and online reputation management. Clients can choose from a variety of packages tailored to their specific needs.

Location

Located in the heart of London, Trustcall's office is situated in the Clifton Trade Center on Greatorex Street. The area is known for its bustling business district and diverse range of shops, restaurants, and cafes. The office is conveniently located near several public transportation options, including the Aldgate East tube station, Whitechapel overground station, and several bus stops.

Benefits

Trustcall prides itself on providing top-notch service to their clients. They have a team of highly skilled professionals who are dedicated to ensuring customer satisfaction. Their customized solutions and flexible packages allow clients to choose the services that best fit their needs and budget. Trustcall is committed to staying on top of industry trends and innovations, ensuring that their clients are always ahead of the curve.

Good to know

Customers should be aware that Trustcall takes data security seriously and has implemented strict protocols to protect their clients' sensitive information. Trustcall also values open communication with their clients and encourages feedback to ensure that they are always improving their services.

Reviews

Customers have praised Trustcall for their professionalism, attention to detail, and excellent customer service. Many have noted that Trustcall's customized solutions have helped them achieve their business goals more efficiently and effectively. Overall, Trustcall has received high marks from satisfied clients.

Amenities

computer
internet access
printer
conference room
reception area
office supplies
security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, Trustcall offers a range of services such as customer support, data entry, content moderation, social media management, virtual assistance, and more. We cater to various industries, including IT & E-commerce, healthcare, finance, and education.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have completed several successful projects for our clients, ranging from customer support to data entry. For example, we have helped a healthcare company streamline their administrative processes, resulting in significant cost savings and improved efficiency. Additionally, we have assisted an e-commerce business in managing their social media accounts, resulting in increased engagement and sales.

How do you ensure data security and confidentiality for your clients' sensitive information?

At Trustcall, we take data security and confidentiality very seriously. We have several measures in place to ensure that our clients' sensitive information remains secure, including restricted access to information, secure data transmission, and regular data backups. Moreover, we adhere to all relevant data protection laws and regulations.

What is your pricing structure for your BPO services?

Our pricing structure for BPO services varies depending on the specific services required, the scope of the project, and the expected timeline. We provide customized pricing solutions that are tailored to meet our clients' specific needs. We are transparent with our pricing and ensure that there are no hidden costs or fees.

How do you handle any potential communication barriers with offshore teams or clients?

At Trustcall, we have a highly skilled and experienced team that is proficient in English. We also provide training to our team members to ensure that they have the necessary language and communication skills to work with offshore teams and clients. We use various communication channels, including email, chat, and video conferencing, to ensure effective communication and collaboration. Additionally, we provide regular updates and progress reports to keep our clients informed throughout the project.