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Jewelry Repairs

Truscott Jewellers Ltd

Truscott Jewellers Ltd is a reputable jewelry company based in Gloucester, England. They specialize in jewelry repairs and offer a wide range of shopping options for their customers. With their exceptional customer service and quality products, Truscott Jewellers Ltd has become a trusted name in the industry.

Introduction to Truscott Jewellers Ltd

Truscott Jewellers Ltd is a family-owned business that has been operating for over 40 years. The company was founded by John Truscott, a skilled jeweler who wanted to provide high-quality jewelry at an affordable price. What makes Truscott Jewellers unique is their commitment to customer satisfaction. They take pride in their work and strive to provide excellent service to every customer.

Services & products

Truscott Jewellers offers a wide range of services, including jewelry repairs, custom designs, and appraisals. They also sell a variety of products, including engagement rings, wedding bands, necklaces, bracelets, and earrings. Their selection includes both classic and contemporary styles, ensuring that every customer can find something they love.

Location

Truscott Jewellers is located in the heart of Gloucester, a historic city in England. The area is home to a variety of businesses, including shops, restaurants, and cafes. Customers can expect to experience the charm and character of a traditional English city. The closest public transportation options are Gloucester Bus Station (0.2 miles), Gloucester Train Station (0.6 miles), and Gloucester Quays (0.8 miles).

Benefits

Customers should choose Truscott Jewellers because of their commitment to quality and customer service. They offer personalized attention to every customer and strive to exceed expectations. Their prices are competitive, and their selection of jewelry is unparalleled. Plus, their experienced jewelers can handle any repair or customization request.

Good to know

Customers should be aware that Truscott Jewellers operates by appointment only. This allows them to provide personalized attention to every customer and ensure that they have enough time to assist with any request.

Reviews

Customers rave about Truscott Jewellers' exceptional service and high-quality work. They appreciate the attention to detail and the personalized attention they receive. Many customers have returned to Truscott Jewellers for years, citing the trust and confidence they have in the company's workmanship.

Amenities

  • amenity
    free consultation
  • amenity
    on-site repairs
  • amenity
    custom design
  • amenity
    engraving
  • amenity
    polishing
  • amenity
    resizing
  • amenity
    cleaning
  • amenity
    watch battery replacement
  • amenity
    stone setting
  • amenity
    prong tightening
  • amenity
    chain soldering
  • amenity
    clasp replacement

FAQ

What types of jewelry repairs do you offer?

At Truscott Jewellers Ltd, we offer a wide range of jewelry repair services including ring resizing, stone replacement, chain repairs, and more.

How long does a typical repair take?

The duration of a repair depends on the extent of the damage and the type of repair needed. We aim to complete repairs as soon as possible but typically, most repairs take between 1-2 weeks.

What is your pricing structure for repairs?

Our pricing structure for repairs varies depending on the type of repair and the extent of the damage. We offer competitive prices and will provide a quote before starting any repair work.

Do you offer any guarantees on your repairs?

Yes, we offer a guarantee on all our repair work. If there are any issues with the repair, we will fix it free of charge within a specified timeframe.

Can you provide references from previous customers who have used your repair services?

Yes, we have a long list of satisfied customers who have used our repair services. Please ask us and we will be happy to provide references.

Reviews

  • Bev Summers

    We've been going to the Goldman for quite a few years now & we've always been very pleased with the repairs he has done for us. The Goldman does repairs for most of the jewellery shops in Gloucester, so we decided to go straight to him. He moved into Truscotts down Westgate Street into College Court a few years ago & has some of the most beautiful jewellery in the shop & outer windows. A great place to look for that special piece as he has some amazing pieces. You won't be disappointed if you go, the Staff are very friendly & obliging, take your repairs for any excellent repairs. I can't speak highly enough.

    15-05-2023
  • Rosie Millin

    Great service and really friendly staff. Will definitely be back! Thank you.

    08-05-2023
  • steve cruickshank

    Fantastic service!!!!!!!! Great to find a place that go above and beyond for the customers

    08-05-2023
  • Sandy Hatton

    28-02-2023
  • Sarah Harleyquinn

    Nice little shop bit pricy. didn't find it very welcoming at all the woman serving seems quite abrupt and rude I actually felt uncomfortable and left. partner had some engraving done and feel not so amazing for the price. I wouldn't use but everyone is different and of different opinions

    29-12-2022
  • Rob Colley

    Rip off merchants. Took advantage of my dying Father. He went in and bought a ring from them and paid over £5000. We had the ring valued after he died at less than £2000. Avoid.

    29-11-2022
  • Paul Davey

    29-09-2022
  • Kate Griffiths

    I was delighted with the service I recently received....very efficient. My old ring was repaired, resized and looks fabulous after a good clean up too! Excellent communication and lovely to have a family run business. Thank you very much.

    29-08-2022
  • Chris

    Excellent service, went in with a buckled signet ring and The Goldman fixed there and then, can't thank them enough. This shop has been here for many year's and has a great reputation...👍

    29-08-2022
  • Nick Brookes

    The service here is amazing and quality of work is excellent. If you need any Jewellery item repair this is the place to come. Thanks for all the help with my wife’s items

    29-07-2022