Bicycle Wholesales

Tredz Bikes | Swansea

Tredz Bikes Swansea is a company based in Wales, United Kingdom. They specialize in bicycle wholesales and cater to the sports and hobbies industry.

Introduction to Tredz Bikes Swansea

Tredz Bikes Swansea is a company that specializes in bicycle wholesales. Founded in 1980, the company has been providing quality bikes to customers for over 40 years. What makes Tredz Bikes unique is their extensive knowledge and passion for bikes. They not only sell bikes, but they also help customers find the perfect bike for their needs.

Services & Products

Tredz Bikes Swansea offers a wide range of services and products. They sell bikes for all ages and skill levels, from beginner to professional. They also offer bike parts and accessories, as well as repair services. Customers can even trade in their old bikes for credit towards a new one.

Location

Tredz Bikes Swansea is located in Enterprise Park, Castell Cl, Llansamlet, Swansea SA7 9FH, United Kingdom. The area is known for its business parks and industrial estates. Customers can expect to find a variety of businesses in the area, including manufacturing companies and warehouses. The closest public transportation options are the Llansamlet Bus Station (0.5 miles), Swansea Railway Station (3 miles), and Swansea Bus Station (3.5 miles).

Benefits

Customers should choose Tredz Bikes Swansea because of their expertise and customer service. The staff at Tredz Bikes are knowledgeable and passionate about bikes, and they are always happy to help customers find the perfect bike for their needs. They also offer competitive prices and a wide selection of bikes and accessories.

Good to Know

Customers should be aware that Tredz Bikes Swansea mainly specializes in bicycle wholesales, so they may not have as wide of a selection of individual parts as some other bike shops.

Reviews

Customers have praised Tredz Bikes Swansea for their excellent customer service and knowledgeable staff. They also appreciate the wide selection of bikes and accessories available. Some customers have noted that the prices can be a bit high, but they believe that the quality of service and products is worth it.

Amenities

helmet
lock
bicycle pump
bicycle rack
bicycle stand
bicycle repair kit
bicycle bag
bicycle light
bicycle bell
bicycle tool kit
bicycle tire
bicycle chain
bicycle pedal
bicycle saddle
bicycle handlebar
bicycle fender

FAQ

What is your minimum order quantity for bicycles?

Our minimum order quantity for bicycles is dependent on the specific model and type of bicycle. We recommend contacting us directly to discuss your needs and minimum order requirements.

Do you offer customization options for bicycles?

Yes, we offer customization options for bicycles. Our team can work with you to create a customized design that meets your specific needs and preferences.

What is your return policy for defective or damaged bicycles?

Our return policy for defective or damaged bicycles is to provide a full refund or replacement for the product. We require that customers notify us within a certain time frame and provide evidence of the defect or damage.

Can you provide references from previous customers who have purchased bicycles from you?

Yes, we can provide references from previous customers who have purchased bicycles from us. We are proud of our reputation for high-quality products and customer service, and we are happy to share feedback from our satisfied customers.

What is the lead time for delivery of bicycles after ordering?

The lead time for delivery of bicycles after ordering varies depending on the specific model and quantity ordered. We recommend contacting us directly to discuss your needs and estimated delivery time.

Reviews

Jamie Griffiths

I treated myself to a new bike, which i had ordered into the Tredz swansea store. When I came to collect it the staff were incredibly rude and dismisive. One member of staff just grunted "I'll get the bike now". Just rolled it up to me and walked off. I asked him could he help me with the seat height. he just shrugged his shoulders. I then asked a different member of staff can he help me straighten out the saddle. He just made an excuse that he didnt have an alen key and passively said "All you need to do is". Not once was I thanked, or told to enjoy my new bike or anything. The staff are clearly bored.just because it was nearly time to clock off from their shift its no excuse. If the nhs or emergency services were as apathetic and disinterested as these staff the country would have BIG problems. Im so dissapointed. I told all my colleagues about what happened and multiple of them agreed with me theyve had terrible service from the staff in swansea tredz.

27-05-2023
Sergey Likhosherstov

Poor standards of customer services and delivery. The company could be more responsive.

25-05-2023
Hc

Decided to spend my Cyclescheme voucher here having bought a couple of bikes from them in the past. Regretting it now. Takes them over a week to get round to dispatching orders and when something's wrong the returns process is a faff, lengthy and drawn out. I recieved a brand new tyre with punctures in it straight out of the box. It's taking over another week until they get round to processing that. Half of the items on their website are "in stock with supplier" meaning you're going to have a long delay on your order unless you phone up and manually request your order be split. The website and the whole process is dated and honestly sub par by today's standards of internet shopping. I guess that's what you get for trying to support the smaller businesses.

24-05-2023
Keith Lewis

Recently purchased a gravel bike from Tredz Swansea and found the price very competitive compared to other retailers and also the staff very knowledgeable and helpful. I would highly recommend this store and will definitely use the store in the future 👍

22-05-2023
Ben George

Helpful staff and a good range of products.

22-05-2023
Joe Kelly

The packaging was totally frustrating. My return has been rejected because I didn't keep and return the piece of cardboard the gloves were attached to when they arrived. Would definitely not reuse this company.

15-05-2023
Mark Talbot

I must say a big SHOUT OUT to jake and Duncan at tredz llansamlet store for the patience and time to deal with the problems I had with my ebike I know its their job but these pair went above and beyond in sorting out the intermittent problem out witch i was not loving the bike any more. if you have a reward scheme these pair deserves it thanks again Duncan and jake 👍 I'm back loving it again

15-05-2023
John Coffey

08-05-2023
Andrew Murdoch

Go to your local use shop. Spent £2700 on an electric bike, the pedals shredded the crank and I have to buy brand new cranks and pay for the Labour. The battery didn’t work with battery and need to pay to exchange the charger, without any reassurance this will work. And within that, they have refused to respond to my emails. Absolutely avoid transacting with this shower of cowboys. Shop local

29-04-2023
Steve Bowden

I have been ordering more of late from Tredz due to competitive pricing. When my son's MTB helmet strap became detached, I called them and they quickly advised me on a warranty return. I returned, bought another helmet and another item. The return clearly stated I no longer had access to the original payment method. My return was processed quickly (5*) and I got an email to say my original payment method was being refunded (1*). I called them to discuss, to be told they had refunded according to policy and I should contact the payment channel. Payment channel has referred me back to Tredz because I no longer have an account. I guess my refund is lost. Policy is policy, but there should be flexibility, the Tredz agent basically told me to do one. Use another online UK vendor is my advice.

29-04-2023