Travfurler
Travfurler is a company based in Southampton, England that specializes in dog and cat groomings for pets. They are dedicated to providing high-quality services to ensure that pets are well taken care of and look their best. Travfurler is passionate about animals and strives to create a comfortable and stress-free environment for pets during grooming sessions.
Introduction to Travfurler
Travfurler is a pet grooming company located in Southampton, England. The company was founded with a mission to provide high-quality grooming services for dogs and cats, while also prioritizing the comfort and safety of the pets. What makes Travfurler unique is their commitment to using natural and eco-friendly products in their grooming services.Services & Products
Travfurler offers a variety of grooming services for pets, including baths, haircuts, nail trims, and ear cleaning. They also offer specialized services such as flea and tick treatments and de-shedding. Customers can purchase natural and eco-friendly pet grooming products from the company's online store, including shampoos, conditioners, and grooming tools.Location
Travfurler is located on Merryoak Road in Southampton, which is a residential area with a mix of small businesses and local shops. Customers can expect to find cafes, convenience stores, and other small shops nearby. The closest public transportation options are the Merryoak Road bus stop, which is a 1-minute walk away, the Weston Grove bus stop, which is a 5-minute walk away, and the Sholing train station, which is a 10-minute walk away.Benefits
Customers should choose Travfurler because of their commitment to using natural and eco-friendly products in their grooming services, as well as their focus on pet safety and comfort. The company's experienced groomers have a gentle touch and take their time to ensure that pets are relaxed and comfortable during the grooming process.Good to Know
Customers should be aware that Travfurler requires all pets to be up-to-date on their vaccinations before receiving grooming services. The company also has a cancellation policy, which requires customers to give 24 hours notice if they need to cancel or reschedule an appointment.Reviews
Customers have praised Travfurler for their gentle and caring approach to pet grooming. Many reviewers have noted that their pets seem to enjoy going to the groomer and come back looking and feeling great. Some customers have mentioned that the prices can be a bit higher than other grooming services, but they feel that the quality of service is worth the extra cost.Amenities
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free wi-fi -
pet-friendly
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grooming services
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nail trimming
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haircut
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ear cleaning
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teeth brushing
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skin care
FAQ
What grooming services do you offer for dogs and cats?
We offer a range of grooming services for both dogs and cats, including bathing, nail trimming, ear cleaning, haircuts, and more. Our experienced groomers can tailor the services to meet the specific needs of your pet.What experience and qualifications do your groomers have?
Our groomers are highly trained and experienced professionals who love animals and are committed to providing the best possible care for your pet. They have undergone extensive training and hold relevant qualifications in pet grooming.How do you ensure the safety and comfort of my pet during the grooming process?
At Travfurler, we prioritize the safety and comfort of your pet during the entire grooming process. We use only high-quality, safe, and effective products and equipment to ensure your pet's well-being. Our groomers are also trained to handle pets with care and patience.Can you accommodate any special requests or needs my pet may have during grooming?
Yes, we can accommodate any special requests or needs your pet may have during grooming. We understand that each pet is unique and may require special attention. Our groomers will work with you to ensure that your pet's specific needs are met.What is your pricing and scheduling process for grooming appointments?
Our pricing for grooming services varies based on the type of service and the size of your pet. We offer competitive pricing and provide a detailed breakdown of the costs before starting any service. To schedule an appointment, simply give us a call or visit our website to book online. We recommend booking in advance to ensure availability.Reviews
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Lea Smith
I bought a K9 backpack a few months ago. It was broken when delivered. I contacted the customer service and was told to send it back for inspection. I then re-ordered another backpack. It's been about 2 months or so and no feedback. I followed up and sent a few emails and no response.
08-05-2023
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Sophie Ball
Brilliant quality products, speedy delivery and great customer service!
29-01-2023
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William Long
The only reason this is a 2 star review and not a 1 is because they do reply to emails. However. I ordered a coat for my dog weeks ago. The coat was not cheap neither was it the cheapest place to buy it from. I ordered it from thus company as it had the fasted delivery time compared to other companies. I dont have free money to just keep buying coats so it's important to have the item I paid for. They will not give me a refund, its looking like its lost in the post. That's not my problem. Either the item or my money back. If you have problems with your delivery service that's a problem you have, it shouldn't be the customers. I will now follow this up and find out my consumer rights.
29-01-2023
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Anthony Stewart-Moore
I have never done business with such an awful outfit. They totally messed up my order. I returned the item and then instead of refunding me, they sent me a gift voucher! I didn’t want a gift voucher, I wanted a refund. This is a nickel and dime operation. You do not get refunded postage. I will update this to let you know if I end up getting my credit card refunded. Somehow I suspect they will find a loophole to try and weasel out. Avoid at all costs.
29-11-2022
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Declan Manning
Product was fantastic returns policy less than great. We ordered two sizes aiming to return the one that didn't fit. After returning the larger of the two we were informed there were marks on the product and a chewed label. Our dog hadn't been in the product so this confused us but there were marks that I can only assume came from the manufacturing process and the internal label had been folded once again during the production by the looks of it. Very odd but nothing we can do apart from sell the item second hand. The product we did decide to keep has been great and already used on a walking holiday. Overall 3/5 because I can't fault the product we are keeping but the returns policy is less than ideal. Anyone looking to buy it I would advise only order one item at a time and check the product quality on arrival.
29-06-2022
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Anne Furby
K9 sports sack XS- Shipped on Tuesday PM, received Wednesday PM! 👏🏻
29-06-2022
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Imzadi 123
I would not have given any stars if that was an option. I understand the good reviews because I suppose it only becomes poor if there is a problem. I purchased a k9 sports backpack plus costing £79.99. On trying on the backpack without Sox in it, I reached up to fasten the sternum strap. I was so disappointed when one of the fasteners came off in my hand. I tried the phone number leaving messages 3 times over 2 days. No one returned my calls. I then emailed and on the third day I received a call from Kimberley. She seemed to be sympathetic to the issue until she insinuated I was to big for that size and should have ordered larger. I really don't know how she could determine that when she had never even met me. However that was certainly not the case as if the fastener had not come off I would have had to adjust the strap smaller to fit comfortably over my chest. After numerous emails in which Kimberley kept advising me it would have to be investigated by the manufacturer and if they deemed it faulty she would get back to me. I was really becoming very frustrated by the lack of customer service when it was no fault of mine that I had bought a defective product. After having to threaten that I would take further actions due to not receiving any communication from Kimberley and having to send a message from my brothers email address due to being ignored I received a email asking me to return the item as a tracked signed for postage within 14 days. I felt unhappy at having to be charged expenses when it was not my fault so I contacted the trading standards and on there advise I contacted Travfurler again via email as the telephone number was never answered. I informed them that I had contacted the Trading Standards and under their instructions I was entitled to a refund and it was their responsibility to organise the return of the item. Again I was ignored so as a last resort I contacted PayPal resolution! This did the trick!!!!! Almost! I received a return postage label! However the footnote said this will be deducted from the return refund if not faulty!!!!! After being ignored and much frustration!!!! PayPal awarded me the resolution and refunded me. I thought naively if I paid more for the product the better it would be! Maybe from a different supplier it would have been. The way this woman Kimberley made me feel when it was totally out of my hands is shameful. I just wanted the best for my munchkin Sox!
29-05-2022
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Evie Hoggard
Great range of products and arrived really quickly! One very happy dog 🐕
29-05-2022
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Gail Bowers
29-05-2022
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Carmen Caballero NUTBABYLION
Best dog travel shop. We love it and recommend it to everyone that travels with their pets. They recommend the best travel quality products and are able to recommend you the best for your pets. Worldwide shipping and very good prices.
29-05-2022
