Travertine Direct
Travertine Direct is a company based in Leeds, England that specializes in providing Grout Services, Marble Contractors, and Marble Suppliers. They are experts in the Building & Construction industry and are dedicated to providing high-quality services to their clients. Travertine Direct is committed to delivering exceptional results and ensuring customer satisfaction.
Introduction to Travertine Direct
Travertine Direct is a leading company in the building and construction industry, specializing in providing high-quality marble products and services. The company was founded over a decade ago and has since gained a reputation for its exceptional craftsmanship, attention to detail, and commitment to customer satisfaction. What makes this company unique is its team of highly skilled professionals who are dedicated to delivering the best results for their clients.Services & Products
Travertine Direct provides a range of services, including grout services, marble contractors, and marble suppliers. Customers can choose from a wide variety of marble products, including countertops, flooring, and tiles. The company is committed to providing the highest quality products and services to ensure customer satisfaction.Location
Travertine Direct is located in The Courtyard on Victoria Road in Leeds, England. The area is known for its vibrant business community, with a mix of small and large businesses. Customers can expect to find a range of shops, cafes, and restaurants in the area. The location is easily accessible by public transportation, with the closest options being the York Road bus stop (0.2 miles), the Cross Green Lane bus stop (0.3 miles), and the Burmantofts Street bus stop (0.4 miles).Benefits
Customers should choose Travertine Direct because of its commitment to quality and customer satisfaction. The company uses only the highest quality materials and employs skilled professionals to ensure that each job is done right. Additionally, the company offers competitive pricing and a wide variety of products and services to meet every need.Good to Know
Customers should be aware that Travertine Direct takes great pride in its work and is committed to delivering the best results for its clients. The company may take longer than other companies in the industry to complete a project, but this is because they take the time to ensure that every detail is perfect.Reviews
Customers have consistently praised Travertine Direct for its exceptional craftsmanship, attention to detail, and commitment to customer satisfaction. Many customers have commented on the high quality of the company's products and services, and have recommended the company to others in the industry.Amenities
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licensed professional -
bonded
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insured
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quality materials
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experienced staff
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custom design
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maintenance
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warranty
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showroom
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consultation
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delivery
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installation
FAQ
How do you source your marble?
We source our marble from reputable suppliers who provide high-quality products. We ensure that our suppliers follow ethical and sustainable practices when sourcing the marble. We also personally inspect each shipment of marble to ensure it meets our standards for quality and consistency.Do you offer installation services for the marble you supply?
Yes, we offer professional installation services for the marble we supply. Our team of experienced contractors has the expertise to install marble in a variety of settings, from residential to commercial. We take care to ensure that the installation is done correctly and to the customer's satisfaction.What is your process for determining the best grout solution for a particular project?
We take into account several factors when determining the best grout solution for a particular project. These factors include the type of marble being used, the location and environment of the installation, and the customer's preferences. We consult with the customer to ensure that the grout solution meets their needs and expectations.Can you provide references from previous customers?
Yes, we can provide references from previous customers upon request. We take pride in the quality of our work and the satisfaction of our customers, and we are happy to share their experiences with potential new customers.What is your process for installation and maintenance of marble?
Our installation process begins with a consultation with the customer to determine their needs and preferences. We then carefully measure and prepare the area for installation, taking care to protect surrounding surfaces. Once the installation is complete, we provide detailed instructions for the care and maintenance of the marble. We also offer ongoing maintenance services to ensure the marble remains in top condition.Reviews
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Toby Jones
Doesn't seem to still be open at the location stated. Wasted journey
29-01-2023
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l p
I have read a couple of poor reviews from people re Travertine Direct and can safely say these are not the true picture. I have worked with TD for many years and have nothing but good things to say. I’m a developer and have bought thousands of m2. I speak to Karen all the time and she tells me about customers who stamp their feet when they don’t get their own way and post negative reviews to be spiteful. I am a long standing customer who can genuinely say 99% of the time they perform 5 stars. Sometimes things don’t always go to plan but that’s life. You can’t be in business for over 15 years and treat people poorly. If only people that were happy bothered to place reviews. I actually hate reviews but felt I needed to on this occasion as I am someone who has worked with TD for over 10 years.
29-05-2019
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Laura Beesley
Deserve the few stars they have. Nice face to face. However clear they are a dodgy company. My husband was quoted £210 yesterday by Harry & Karen. I didn’t remember this. It changed to £240 today. Been able to speak to my husband who said quote was £210. Just called and spoke to Karen who informed me he was not quoted that yesterday. She said I can return the tiles for a refund or have the £30 difference. When I said I’d have the £30 difference, she advised me she wasn’t going to give me that because that was what I wanted. WOW!
29-05-2019
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Rowland Jowett
Email below from the director when I requested to send back complete boxes of unused tiles (at my expense) within 7 days, and I queried the original shipping charges when my delivery was delayed. Draw your own conclusions... "As I said, if you are not happy then seek advice from a lawyer or trading standards but please be man enough not to resort to slander online behind a keyboard as I will instruct my legal team to seek damages for deformation and losses incurred by trigger happy negative reviews. I suggest you read the T&Cs you agreed to and point out where we have breached our agreement. We don’t do part refunds and we can’t control 3rd party logistics companies. Amazon have the same policy, we try follow them. Don’t email me again please as it’s pointless. Call your lawyer Monday and give them the facts and they will advise of your position in law. Thanks Lee"
29-05-2019
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Ian Fowles
I’ve used travertinedirect for a while now, and I get the feeling that these guys are there to sort you out with any tile problems you may have, anyway, if you live in Leeds, why would you go anywhere else. 10/10
29-05-2019
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J L
Please be aware when using this company. We were advised that a 7.5t would deliver however it was a 18t delivery lorry. When ordering we allowed 10 extra plus the recommended cuts. We have now finished laying the floor and are 12 short due to the large number of breakages. Have contacted the company on 2 occasions and no response. The tiles are of very poor quality the best thing to do is throw them in the skip when they arrive. It will now cost us thousands of pounds to replace. MANY THANKS!!!
29-05-2019
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Anja Lobert
I have to say that I was a little disappointed in the quality of the tiles I ordered. I ordered the rustic limestone tiles pattern set, but there wasn't really any consistency in the way they looked and with half of them you couldn't even tell what was front and what was back. While the larger ones had a lovely brownish wavy grain, the smaller ones only had lots of strange white sickles. Overall, when laid, it doesn't make for a very consistent look and I'm quite disappointed. Next time I'd probably want to see the product when/before I buy natural stone tiles. Delivery also took a good 10 days...
29-05-2019
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Richard Bennett
Regrettably using Travertine Direct to supply our new kitchen floor was a big mistake. The Antico Limestone flooring is very poor quality, with holes and cracks appearing in 80% of the stones a few years after laying. I advised Travertine Direct at the one year point and they refused to accept any responsibility. My advice would be to avoid.
29-05-2018
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Tania tania.parry@blueyonder.co.uk
Tumbled white marble tiles - after much searching I found these to match some I already have. A very small order was sent via courier well packaged and all received in good order Very helpful and quick to respond, and I would not hesitate to purchase from Travertine Direct again and recommend to others
29-05-2018
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Janys Sherwood
I have never been so impressed with a company. The tiles are beyond my expectations, your staff have been amazingly helpful and patient even when I had no idea want I needed. I wanted these tiles because I needed something that would fit into the old part of our house, they are perfect and give a modern clean look at the same time. I will recommend you to anyone who mentions wanting tiles. Thank you so very much
29-05-2018
