Bus Ticket Agencies

Traveline Cymru

Traveline Cymru is a transportation and shipping company based in Cardiff, Wales. They specialize in providing bus ticket agencies services to their clients.

Introduction to Traveline Cymru

Traveline Cymru is a bus ticket agency located in Cardiff, Wales. The company was established with the aim of providing reliable and affordable transportation services to the people of Wales. What makes this company unique is its commitment to providing excellent customer service and its extensive network of routes that cover the entire country.

Services & products

Traveline Cymru offers a wide range of services, including bus and coach services, rail services, and ferries. Customers can purchase bus passes, rail tickets, and ferry tickets from the company's website or at their ticket offices located throughout Wales. The company also provides travel information and journey planning services to help customers plan their trips more efficiently.

Location

Traveline Cymru is located on Sloper Road in Cardiff, a bustling area that is home to many businesses and attractions. Customers can expect to find a variety of shops, restaurants, and cafes in the area. The company's location is easily accessible by public transportation, with the Cardiff Central railway station, Cardiff Bus Station, and Cardiff Queen Street railway station all located within a mile of the office.

Benefits

Customers should choose Traveline Cymru because of the company's commitment to providing excellent customer service, its extensive network of routes, and its affordable prices. The company's journey planning services can also help customers save time and money by finding the most efficient routes for their trips.

Good to know

Customers should be aware that Traveline Cymru's services are only available in Wales. The company does not provide transportation services outside of the country.

Reviews

Customers have praised Traveline Cymru for its reliable and affordable transportation services, as well as its helpful and friendly staff. However, some customers have reported issues with the company's website and ticketing system. Overall, the company has received positive reviews from its customers.

Amenities

wi-fi
air conditioning
online booking
credit card acceptance
refreshments
luggage storage
wheelchair accessibility
stop announcements

FAQ

What is the process for purchasing and receiving bus tickets?

At Traveline Cymru, we offer several ways to purchase bus tickets such as through our website, mobile app, ticket offices, and ticket vending machines. Once purchased, you can receive your bus tickets either through email or by collecting them at the ticket office or vending machine.

Are there any discounts or promotions available for frequent customers?

Yes, we offer various discounts and promotions for frequent customers such as weekly or monthly passes, student discounts, and group discounts. You can also check our website or social media pages for any ongoing promotions or deals.

What is the policy for cancellations or rescheduling of bus tickets?

Our cancellation and rescheduling policy varies depending on the ticket type and the operator. We advise you to check the terms and conditions of your ticket before purchasing. Generally, we allow cancellations and rescheduling up to a certain time before the departure time. However, there may be some fees or charges involved.

What are the safety measures in place for passengers during bus travel?

We prioritize the safety of our passengers and have implemented several measures such as mandatory face masks, increased cleaning and sanitization, and social distancing. We also encourage contactless payment methods and limit the number of passengers on each bus to maintain social distancing.

Can I choose my preferred seat on the bus when purchasing my ticket?

Depending on the operator and the type of bus, you may or may not be able to choose your preferred seat when purchasing your ticket. However, you can always contact our customer service team to inquire about any special seating arrangements or preferences.