Trakm8 Ltd
Trakm8 Ltd is a scientific equipment supplier based in Birmingham, England. They specialize in providing high-quality machinery and equipment to their clients.
Introduction to Trakm8 Ltd
Trakm8 Ltd is a scientific equipment supplier located in Birmingham, England. The company was founded in 2002 and has since become a leading provider of machinery and equipment for various industries. What sets Trakm8 Ltd apart from other companies in the same industry is their focus on innovation and technology, providing their customers with cutting-edge solutions that improve efficiency and productivity.Services & Products
Trakm8 Ltd offers a wide range of services and products including telematics solutions, fleet management software, and cameras for vehicle safety. Their products are designed to improve vehicle performance, reduce costs, and increase safety for their customers.Location
Trakm8 Ltd is located in the Coleshill area of Birmingham, which is known for its industrial and commercial businesses. Customers can expect to find a variety of manufacturing and logistics companies in the area. The nearest public transportation options to Trakm8 Ltd are Coleshill Parkway Railway Station (1.5 miles), Birmingham International Airport (3.5 miles), and Birmingham New Street Station (11 miles).Benefits
Customers should choose Trakm8 Ltd over other scientific equipment suppliers because of their commitment to innovation and technology. They provide customized solutions that meet the specific needs of their customers, which results in increased efficiency, reduced costs, and improved safety. Trakm8 Ltd also has excellent customer service, ensuring that their customers are satisfied with their products and services.Good to Know
Customers should be aware that Trakm8 Ltd specializes in telematics solutions and fleet management software, which may not be suitable for all industries. It is important to consult with their team to determine if their products and services are a good fit for your business.Reviews
Customers have praised Trakm8 Ltd for their innovative products, excellent customer service, and customized solutions. Many have reported increased efficiency and reduced costs after implementing Trakm8 Ltd's solutions in their business. Overall, customers are highly satisfied with the products and services provided by Trakm8 Ltd.Amenities
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online store
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credit card payment
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after-sales service
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technical support
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warranty
FAQ
What types of scientific equipment do you supply?
We supply a wide range of scientific equipment, including laboratory instruments, analytical equipment, and research tools. Our products cover a variety of fields such as chemistry, biology, physics, and engineering.Can you provide demonstrations or trials of the equipment before purchase?
Yes, we offer demonstrations and trials of our equipment to help customers make informed decisions before purchasing. This allows users to see the equipment in action and ensure that it meets their research needs.Do you offer installation and training services for your equipment?
Yes, we offer installation and training services for all of our equipment. Our team of experts will ensure that the equipment is installed correctly and provide training to users so that they can operate the equipment safely and efficiently.What is your warranty and support policy for the equipment?
We offer a warranty for all of our equipment, which varies depending on the product. Our team also provides ongoing support to ensure that any issues are resolved quickly and efficiently. Customers can contact our support team for assistance at any time.Are you able to provide customized equipment or solutions to fit specific research needs?
Yes, we can provide customized equipment and solutions to fit specific research needs. Our team of experts can work with customers to design and develop equipment that meets their unique requirements and specifications.Reviews
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Abdul Wahab
Avoid at all costs!! After my experience with trakm8, I can say with certainty that I'd never deal with them again and will recommend everyone please save yourself and avoid this company at all cost. I am trying to cancel my service with them from last 3 months, but they keep takin money. I cant cancel it as they charging my debit card, not the direct debit if you want to buy there service, you can do that on website, or phone or by email, they will take your money instantly then they will take monthly payment from the card number, not by the direct debit (here I warn you, in a worst scenario, if you have to take there service don't set your payment if its not direct debit) here the dirty trick starts, now you cant cancel it, and they will not cancel it as when you email them for cancellation, they don't bother reply, even they do confirm cancelation when they reply as generic they will not stop takin your money if you call them, there staff will keep telling you we cant do anything, we work for different department, even though under there email from billing department they mention the same contact number on which they refuse to help. All you gonna hear from them is '' computer says NO'' SO PLEASE AVOID TAKING ANY SERVICE FROM THIS TRAK8 AND THANK ME LATER
06-05-2023 -
Jonny David
No communication.
27-04-2023 -
Tim Lund
Whilst I have had issues with other departments within Trakm8- I would just like to thank Jacob Somen for his excellent customer service. Jacob makes interactions really easy and always looks for an extra solution to my queries if the initial fix doesn't work. He always sends email updates afterwards and lets me know where we are at and what he will be doing next. Nothing is ever too much for him to do. He is an asset to your company!
27-03-2023 -
Mariusz Bencych
Only one star as I cannot give them zero. So after chatting with sales department all sounds nice and good, so I decide to sign up and purchase two devices, once made payment was assured that someone from installation team will be in touch within 2 working days to agree installation date. 10 working days later no one was in touch so I call them to chase up, and been promised that someone will be in contact soon , well another 5 working days goes on and guess what? No email no phone call nothing. So I call them to cancel the subscription, and was told that I will receive email next working day confirming the cancellation. Guess what no email nothing. Called them again and have confirmation that cancellation was processed. Guess what they still have invoiced me, and collected money from account. Avoid for all cost, if you don't want to lose your money and time.
27-03-2023 -
Lawrie White
27-11-2022 -
Piers Beszant
I'm an individual (not a company) and needed to replace my ancient Roadhawk dash cam so found Trakm8 online and the experience was really good. Very helpful people (Sarah P. especially). Dispatch was next day (although delivery was a day late due to a DPD driver doing a "drive by" on first attempt instead of getting out of his cab and knocking the door!) but this can not be blamed on Trakm8. I highly recommend Trakm8
27-05-2022 -
West Weather
We don’t think we could have asked for a better experience with getting information and assistance with the benefits of different options for our tracking equipment. Very pleased overall.
27-05-2022 -
Adam Brindle
I want to give a NO Star. Just appalling , we spend over 600 pounds per month with them on tracking and they just don't care. No one gets back to us to sort problems, or even to install new units. Account manager once they sell to you, they don't care. Looked a great product but do not use. spend your money elsewhere. Customer Service does not exist
27-05-2021 -
Tom Ford
The experience i had with the sales team was amazing, it was one of the main reasons i chose TrakM8. Most trackers do similar stuff these days so for me their service is what sealed the deal for me.
27-05-2020 -
Marc
Personally, I didn't find the sales team at all pushy and they provide decent after sales advice. So far so good with the roadhawk camera device which is a great piece of tech!
27-05-2019