Featured image
Novelty Stores, Hobby Stores, Figurine Shops

Train Trax

Train Trax is a company located in York, England that specializes in Figurine Shops, Hobby Stores, Novelty Stores, Art & Creative, Shops & Shopping. They offer a wide range of products and services to cater to the needs of their customers. Train Trax is dedicated to providing high-quality products and exceptional customer service to ensure customer satisfaction.

Introduction to Train Trax

Train Trax is a unique company that was founded in York, England with the purpose of providing high-quality model railway supplies and accessories to hobbyists and collectors alike. With over 20 years of experience in the industry, Train Trax has become a trusted name and has developed a reputation for excellence. What makes Train Trax stand out from other hobby stores is their extensive knowledge of model railways and their commitment to providing personalized customer service to each and every customer.

Services & products

Train Trax offers a wide range of services and products to suit the needs of all model railway enthusiasts. They carry a vast selection of model railway supplies and accessories, including locomotives, wagons, scenery, and track. In addition to their extensive inventory, Train Trax also offers custom design services, repairs, and DCC fitting.

Location

Train Trax is located in The Raylor Centre in York, which is a bustling shopping area with a wide variety of shops and businesses. Customers can expect to find a range of shops from artisan bakeries to antique stores in the area. The location is easily accessible by public transportation, with the closest bus stop (Railyard) only a 2-minute walk away. The nearest train station, York Station, is approximately a 15-minute walk from the store.

Benefits

Customers should choose Train Trax over other hobby stores because of their exceptional customer service and attention to detail. The staff at Train Trax are all experienced model railway enthusiasts themselves and are always happy to provide advice and guidance to customers. Additionally, Train Trax offers competitive pricing and a wide range of products, making it a one-stop-shop for all model railway needs.

Good to know

Customers should be aware that Train Trax is closed on Sundays and Mondays. Additionally, the store is closed on Bank Holidays.

Reviews

Customers have praised Train Trax for their friendly and knowledgeable staff, competitive pricing, and wide range of products. Many customers have also commented on the personalized service they received, with staff going above and beyond to ensure customer satisfaction. Overall, Train Trax has received high marks from customers for their exceptional service and commitment to the hobby.

Amenities

  • amenity
    delivery service
  • amenity
    online shopping
  • amenity
    curbside pickup
  • amenity
    gift cards
  • amenity
    discounts
  • amenity
    customization
  • amenity
    returns
  • amenity
    exchanges
  • amenity
    gift wrapping
  • amenity
    parking
  • amenity
    wi-fi
  • amenity
    specialty products
  • amenity
    personalized service

FAQ

Do you have staff who specialize in particular hobbies and can provide expert advice?

Yes, we have staff who are knowledgeable and passionate about various hobbies such as model railways, die-cast vehicles, and more. They can provide expert advice and recommendations to help you with your hobby.

Do you have products for all ages, or primarily for adults?

We offer products for all ages, from children to adults. Our selection includes items suitable for both beginners and experienced hobbyists.

Do you offer any customization or personalization options for items?

Yes, we offer some customization and personalization options for certain products. Please inquire with our staff for more information and availability.

What kind of return policy do you have if a product is faulty or unsuitable for my needs?

We have a 30-day return policy for faulty or unsuitable products. Please bring the item and your receipt to the store for a refund or exchange.

What is your return policy for novelty items?

Our return policy for novelty items is the same as for all other products. We have a 30-day return policy for faulty or unsuitable products. Please bring the item and your receipt to the store for a refund or exchange.