Trailfinders Solihull
Trailfinders Solihull is a travel agency located in Solihull, England. They specialize in cruise agencies, travel, and hotels.
Introduction to Trailfinders Solihull
Trailfinders Solihull is a travel agency that has been around for over 40 years. The company was founded in 1970 and has since grown to become one of the leading cruise agencies in the UK. Trailfinders Solihull's purpose is to provide customers with the best travel experiences possible. What sets this company apart from others in the industry is its commitment to personalized service. The company's travel consultants work with customers to create customized travel itineraries that meet their specific needs and preferences.Services & Products
Trailfinders Solihull offers a wide range of services to customers. These include booking flights, hotels, cruises, and tours. Customers can also purchase travel insurance through the company. What makes Trailfinders Solihull unique is its expertise in cruises. The company has a team of cruise specialists who can help customers choose the right cruise for their needs and budget. They also offer exclusive deals on some of the world's most popular cruise lines.Location
Trailfinders Solihull is located on High Street in Solihull, a town in the West Midlands region of England. The area is known for its shopping and dining options, as well as its historic architecture. Customers can expect to find a variety of businesses in the area, including boutique shops, restaurants, and cafes. There are several public transportation options near Trailfinders Solihull, including Solihull train station, which is just a 10-minute walk away. The closest bus stops are Solihull High Street (Stop SO4) and Solihull High Street (Stop SO3), both of which are less than a 5-minute walk from the company.Benefits
Customers should choose Trailfinders Solihull because of the company's commitment to personalized service. The company's travel consultants take the time to get to know each customer and their unique travel needs. They work with customers to create customized travel itineraries that meet their specific preferences and budget. In addition, Trailfinders Solihull's expertise in cruises sets it apart from other travel agencies. The company's cruise specialists can help customers choose the right cruise for their needs and budget, and offer exclusive deals on some of the world's most popular cruise lines.Good to know
Customers should be aware that Trailfinders Solihull specializes in cruises, but also offers a wide range of other travel services. The company's travel consultants are knowledgeable about all types of travel, and can help customers plan trips to destinations all over the world.Reviews
Customers have given Trailfinders Solihull high ratings for its personalized service and expertise in cruises. Many customers have praised the company's travel consultants for their attention to detail and willingness to go above and beyond to create the perfect travel itinerary. Overall, customers have had positive experiences with Trailfinders Solihull and would recommend the company to others looking for a travel agency that provides personalized service.Amenities
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wi-fi
FAQ
What are the pricing options for different types of cruises available with your agency?
At Trailfinders Solihull, we offer a wide range of cruise options to fit any budget. Our pricing options vary depending on the type of cruise, the destination, and the length of the trip. We work closely with our customers to help them find the best cruise package that fits their needs and budget.Can you provide information on the various cruise lines your agency partners with?
Yes, we partner with a variety of well-known cruise lines such as Royal Caribbean, Princess Cruises, Holland America Line, and more. We work hard to ensure that our customers have access to the best possible cruise options, and we are always looking to add new partnerships to our portfolio.What services do you offer to help customers plan and book their cruise vacations?
We offer a wide range of services to help our customers plan and book their cruise vacations. Our experienced travel consultants are available to answer any questions, provide recommendations, and help with every aspect of the booking process. We also offer travel insurance, shore excursions, and other add-ons to help our customers make the most of their cruise experience.Can you provide details on the onboard amenities and activities offered by the cruise line?
Yes, we can provide details on the onboard amenities and activities offered by the cruise line. Each cruise line offers different amenities and activities, and we work closely with our customers to help them choose the best options for their needs. Some common amenities and activities include spas, fitness centers, pools, live entertainment, and more.What is your cancellation policy and are there any fees associated with cancelling a booking?
Our cancellation policy varies depending on the cruise line and the specific booking. We always recommend that our customers purchase travel insurance to protect against unexpected cancellations or changes in plans. If a cancellation is necessary, we work with the cruise line to minimize any fees or penalties. Our team is always available to answer questions and provide guidance throughout the cancellation process.Reviews
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Andy Jenkins
Harry was excellent in listening to our plans and then agreeing to devise an itinerary.
06-05-2023
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Mark Taylor
Very knowledgeable and professional.
27-03-2023
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Fay Robinson
Edit - Reece from the branch called me to see if he could help. I went into the branch and he spent quite some time answeing my questions and running through everything I had been struggling with. He has really put my mind at rest now and I'm feeling much happier that I have everything sorted for my trip. Thank you Reece. I spent a fortune (for me) booking flights through Trailfinders and bit by bit I'm discovering things I hadn't been told at the time if booking. I finally got through on the phone to ask for help. The lady said uf I went in to the store they'd print the stuff I needed and help me out. They didn't and now I'm really stressing that there's stuff I've missed and I won't find out tillI get to the airport. The woman in the shop wouldn't help me. They are just a reseller apparently. Now I'm really worried and not at all relaxed or looking forward to my trip.
27-03-2023
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umarfaruk Khalifa
Bit of wait but, well wearth it and the staff were knowledgeable about whatever we asked them.
27-02-2023
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Rosedekay
27-10-2022
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Is
Myself and my partner went into the store today to book a holiday to Greece. We were greeted by Luke who went through the entire process with us- he was really helpful and super attentive.
27-09-2022
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Janet Cunningham
Excellent service I would certainly recommend. Our trip was sorted out for us quickly, professionally and at a good price. All of the staff are friendly, professional and knowledgeable, always happy to help and advise. A big thank you to Paul and Luke.
27-09-2022
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gaynor Garner
27-07-2022
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Zoie Harper
Myself and my partner had planned to do a big travel trip 2 years back but obviously COVID put a stop to that - We were reluctant to use another travel agents as our previous travel company went into liquidation due to COVID so had to practically fight to get our money back. When we went into travelfinders initially to get a quote for our plans, they instantly put us at ease. We booked a complex itinerary with travel consultant Kelly who has been so lovely kind and patient throughout the process - she sat with us for a good 2 hours booking all of our flights and helping us decide how long to spend in each destination! When we booked all of our flights we also booked a G adventures tour through Trailfinders which should have started in June. We then found out that annoyingly, G adventures cancelled all their June tours. I went into the Solihull branch where I asked another travel consultant to change the date of the tour to the one in July (It is a nightmare to get through to someone on the phone at Trailfinders as their phone line is always busy and after being put on hold for over an hour I had to go into the branch). However, around 2 weeks before starting the tour whilst we were travelling, we then had an email from the branch to say a mistake has been made and they had never rebooked us onto the tour despite the fact I had confirmation from them to say they had definitely booked us on! I asked to speak to a manager to get this resolved as we had planned our trip around this 30day tour around SE Asia. To cut along story short, Rhys - a manager from the Solihull branch has been absolutely fantastic. We were unable to be booked onto the initial tour as it was fully booked and so was very tricky to find a similar tour in our time frame. He has bent over backwards trying to come up with a solution and we couldn't thank him enough. We understand mistakes happen and although it has been a really stressful and disheartening time for me and my partner as we didn't really know what we were going to do, Rhys has been there every step of the way - he has called us when he said he would, replied to our emails promptly and has restored our faith and trust in trailfinders ❤️
27-07-2022
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Dave
Great service from a charming young lady with bright blue eyes!
27-06-2022
