Equipment Suppliers, Tool Stores

Trade Counter Direct - TCD

Trade Counter Direct (TCD) is a leading tool store and equipment supplier based in Paignton, England. They offer a wide range of machinery and equipment to meet the needs of their customers. TCD is dedicated to providing high-quality products and exceptional customer service to ensure their customers have the best shopping experience possible. Whether you're a professional tradesperson or a DIY enthusiast, TCD has everything you need to get the job done.

Introduction to Trade Counter Direct TCD

Trade Counter Direct, or TCD for short, is a tool store and equipment supplier based in Paignton, England. Established in 2009, the company was founded with the purpose of providing customers with high-quality tools and equipment at affordable prices. TCD is unique in its dedication to customer service, offering expert advice and a wide range of products to suit every need.

Services & Products

TCD offers a wide variety of products, including power tools, hand tools, machinery, and equipment. Customers can find everything from saws and drills to generators and compressors. The company also provides safety equipment, workwear, and storage solutions. TCD prides itself on its commitment to quality, offering products from trusted brands such as DeWalt, Makita, and Bosch.

Location

TCD is located in the Yalberton Industrial Estate, a bustling area filled with shops and businesses. The estate is easily accessible by public transportation, with the nearest bus stop only a few minutes' walk away. The Paignton railway station is just over a mile from the estate, making it convenient for customers traveling by train. The area is home to a variety of businesses, including manufacturing companies, warehouses, and other tool stores.

Benefits

Customers should choose TCD because of the company's commitment to customer service and quality products. The company's knowledgeable staff can offer expert advice on the best tools and equipment for any job, and the wide selection of products ensures that customers can find exactly what they need. With competitive prices and a dedication to quality, TCD is the go-to destination for anyone in need of tools or equipment.

Good to Know

Customers should be aware that TCD offers free delivery on orders over £50 within the UK mainland. The company also offers a 30-day money-back guarantee on all products, giving customers peace of mind when making a purchase.

Reviews

Customers rave about TCD's excellent customer service and high-quality products. Many reviewers praise the company's knowledgeable staff, who go above and beyond to help customers find the right tools for their needs. Customers also appreciate TCD's competitive prices and fast delivery times. Overall, TCD is highly recommended by customers who value quality, affordability, and excellent customer service.

Amenities

parking
delivery service
online ordering
tool rental
repair service
discounts
delivery
installation
maintenance
repair
online shopping
credit card payment
warranty
technical support

FAQ

What types of tools does your store specialize in?

At Trade Counter Direct, we specialize in a wide range of tools for various industries. This includes power tools, hand tools, plumbing tools, electrical tools, and more. We strive to provide a diverse selection of equipment to meet the needs of our customers.

Do you offer any warranties or guarantees on your products?

Yes, we offer warranties and guarantees on all of our products. The length of the warranty may differ depending on the product, but we always stand behind the quality of our equipment. If you ever have any issues with your purchase, please don't hesitate to contact us.

Can you provide recommendations for tools based on my specific needs?

Absolutely, we would be happy to help you find the right tools for your specific needs. Our knowledgeable staff is always available to answer any questions you may have and provide recommendations based on your requirements.

Do you offer warranties on your equipment?

Yes, we offer warranties on all of our equipment. We stand behind the quality of our products and want our customers to have peace of mind when making a purchase from us.

Can you provide references from previous customers who have used your equipment?

Yes, we can provide references from previous customers who have used our equipment. We take pride in the quality of our products and the satisfaction of our customers, and we would be happy to provide any references you may need.

Reviews

Mark Thorpe

Ordered three items from this terrible company on 12th April on a 3-5 day delivery window. I called them after 2 weeks and I was told they where waiting for one item from the manufacturer (why did you take my money, if you didn’t have the stock). I was informed my order had been upgraded to express delivery. Umm, I don’t think so as courier informed me they were sent the items 4 days ago. It is now a month, yes folks 4 weeks after I ordered from Trade Counter Direct and nothing. Please take my advice and avoid this tragic company.

06-05-2023
James Anderson

Purchased a welder from these guys and girls, way cheaper than tool station and screwfix, and also they delivered it to an ab53 postcode without a big sob story of how it would cost another £40 or similar extra for delivery. And delivery was quick, so big well done to them for a great service, and will definitely be a returning customer. 👍

29-04-2023
Jamie faulkes

27-04-2023
adam Kingston

Is anyone there?

27-03-2023
Richard Davies

Ordered a sealey modular workstation with expected delivery of 5 days. Arrived within 2 days and courier couldnt be more helpful. Overall very happy with the service

27-02-2023
Fawad Barakzai

Very rude lady receptionist hinged up on me tried calling back she knew my number wasn’t interested to answer then called unknown then she pick up as soon I speak she hung up, the sent me the wrong product and we’re not trying to sorted out, cow boys, head ache, ripped off me and left with wrong product and extremely bad experience beyond the expectations and I m very unhappy more about the customer service than having wrong product ( wrong pipe cutter) no help what so ever…… if u want head ache then be my guest

27-02-2023
Alin Gaujan

just try to call them or email them you will not have any luck with that . I ordered a item .. arrived damaged and send it back .... its over one month and they did not send the refund !!!

27-01-2023
Frances Mcgeehan

27-01-2023
Fairland Contractors

27-01-2023
vincenzo luiso

27-01-2023