Tracey Machinery
Tracey Machinery is a leading supplier of metal machinery and equipment based in Burntwood, England. They specialize in providing high-quality machine workshops and machinery to a wide range of industries. With a focus on customer satisfaction, Tracey Machinery offers a comprehensive range of services to meet the needs of their clients. Their expertise in the field of machinery and equipment makes them a trusted partner for businesses looking to improve their operations. Contact Tracey Machinery today to learn more about their products and services.
Introduction to Tracey Machinery
Tracey Machinery is a British company that has been providing expert machine workshops and metal machinery supplies for over 30 years. The company was founded in 1989 and since then has been dedicated to providing top-quality machinery and equipment to a wide range of industries. What makes this company unique is their commitment to providing personalized service to each and every customer. They understand that every customer has unique needs and they work hard to provide customized solutions that meet those needs.
Services & products
Tracey Machinery offers a wide range of services and products to their customers. They specialize in providing metal machinery supplies and machinery and equipment for a variety of industries, including automotive, aerospace, and construction. They also offer a range of services, including machine workshops, equipment maintenance, and repair services. Their products include everything from lathes and milling machines to cutting tools and measuring equipment. Whatever your machinery needs, Tracey Machinery has the expertise and resources to help.
Location
Tracey Machinery is located in Burntwood, England, in the Burntwood Business Park. The area is home to a variety of businesses, including industrial and agricultural companies. Customers can expect a bustling industrial environment with plenty of activity and opportunity. The area is also easily accessible by public transportation, with the nearest bus stop (Cobbett Road) just a short walk away. The nearest train station is Cannock Station, which is approximately 3 miles away. Other nearby public transportation options include the Lichfield City Rail Station and the Rugeley Trent Valley Rail Station, both of which are approximately 5 miles away.
Benefits
Customers should choose Tracey Machinery because of their commitment to providing personalized service and their expertise in the industry. They have a proven track record of providing top-quality machinery and equipment to a wide range of industries. They also offer a range of services, including machine workshops and equipment maintenance and repair services, which means that customers can rely on them for all of their machinery needs. Additionally, Tracey Machinery is dedicated to providing competitive pricing, which means that customers can get the equipment and services they need at a fair price.
Good to know
Customers should be aware that Tracey Machinery is committed to providing top-quality machinery and equipment, but they also understand that sometimes things can go wrong. That's why they offer comprehensive maintenance and repair services, so customers can rest assured that their equipment will be up and running as soon as possible in the event of a breakdown. Additionally, Tracey Machinery is committed to providing excellent customer service, so customers can always expect a friendly and knowledgeable team member to assist them with any questions or concerns they may have.
Reviews
Customers have praised Tracey Machinery for their expertise and attention to detail. They appreciate the personalized service that they receive and the fact that Tracey Machinery is always willing to go the extra mile to ensure that their needs are met. Customers also appreciate the range of services and products that are offered, as well as the competitive pricing. Overall, customers are very satisfied with the service that they receive from Tracey Machinery and would highly recommend them to others in the industry.
Amenities
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cnc machine -
lathe
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drill press
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grinder
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welder
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tool storage
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air compressor
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safety gear
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delivery service
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on-site repair
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financing option
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delivery
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installation
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maintenance
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repair
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customization
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warranty
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financing
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online support
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technical assistance
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quality assurance
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consultation
FAQ
What types of metal machinery do you specialize in supplying?
We specialize in supplying a wide range of metal machinery, including CNC machines, milling machines, lathes, grinders, and more.Do you offer installation and training services for the machinery?
Yes, we offer installation and training services for all the machinery we supply. Our team of experts will ensure that your machinery is properly installed and that you and your team are fully trained to use it.What types of machinery and equipment do you specialize in?
We specialize in supplying a wide range of machinery and equipment, including metal machinery, woodworking machinery, and plastics machinery. Our inventory includes everything from basic machines to advanced, high-tech equipment.Do you offer any warranty or guarantee on your work?
Yes, we offer a warranty or guarantee on all the machinery we supply. Our warranties vary depending on the machinery and equipment you purchase, but we always stand behind our work and are committed to providing the highest level of customer service.What is your process for handling any issues or concerns that arise during a project?
If any issues or concerns arise during a project, our team is always available to help. We have a dedicated customer service team that will work with you to resolve any problems as quickly and efficiently as possible. We pride ourselves on our commitment to customer satisfaction and will do everything we can to ensure that you are completely satisfied with our work.Reviews
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Balbus UK
The team Tracey Machinery is one with excellent customer services. We bought a Bridgeport milling machine and a Colchester lathe from them and we were surprised with their superb support. Telephone conversations were excellent and courteous. Technical assistance was excellent. We will certainly return to do more business with Tracey Machinery.
18-08-2022
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Thomas Liversidge
Good machine delivered on time great service and good staff
18-06-2022
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Roger Harris
Super Company, complete confidence in all the guys there, I can recommend without doubt. Thank you Russell, Jason and Mark.
18-06-2021
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Imaginize Ltd
An extremely knowledgeable and professional machinery supplier! It was an absolute pleasure to deal with Russel and his team. Highly recommended.
18-06-2020
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Alex Willis
18-06-2020
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Dorneanu Mugur
18-06-2020
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Peter Hill
I have been dealing with Russell Tracey for 15 years and he is very professional and his machinery is of a very high standard.
18-06-2019
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Daniel Hood
We found Russell very easy to deal with, courteous and knowledgeable. Wouldn't hesitate to recommend his company or services.
18-06-2019
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Andrew Hubball
First review Originally posted March 2018 I've just finished on the phone to Russell with what i can only say was an unpleasant experience! I enquired over the weekend to several Bridgeport milling machine suppliers and russell called back today, once we engaged in conversation regarding what i was wanting and who i had spoken to (peter his rep) he became very frustrated and rude. I will not be buying my machine from Tracey Machinery as if the sales can be so rude then i hate to think what the aftercare would be like! I would have given them 0 stars but not an option. ............................................ Today 23/11/2018 i received a phone call from the owner of Tracey Machinery - Russell Tracey directly to my work mobile phone, which he could have only got from the email (which means he read it) i sent to his sales before this review, this was stating my dismay on my recent interaction with him which he nor did anyone else reply. Today he was calling regarding this review above left 8 months ago and was taking his unprofessionalism to the next level - which is an understatement. Unfortunately for Russell (even if he is a millionaire as he stated this morning) i've never backed down to bullies let alone anyone who may insists on recording conversations without the other person's knowledge or approval which i hope has not happened today. Again Russell you have compelled me to write my second ever review on google which is again regarding my dealings with you and your company. I can state that i have no interest in any type of physical altercation as you seemed to request by me coming to meet you over 100 miles away nor spend anymore time thinking of this morning's unpleasantries. Russell if you are indeed a millionaire as you say then please do invest in a sales team to handle enquiries + after sales on behalf of you + your company as this is not an area i would say is your strong point. Regards Andrew
18-06-2019
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Paul Davies
Having dealt with Tracey Machinery I would say that the service levels have been over and above my expectations. From the first enquiry I found them to be very knowledgeable and helpful. Very professional from start to finish. I look forward to dealing with you in the future.
18-06-2019
