TP-LINK UK Ltd
TPLINK UK Ltd is a company based in Reading, England. They specialize in providing helplines and solutions for the public sector and society.
Introduction to TPLINK UK Ltd
TPLINK UK Ltd is a technology company that specializes in producing networking equipment. Founded in 1996, the company has a long history of providing innovative and reliable products to its customers. TPLINK UK Ltd is unique in its commitment to providing affordable and high-quality networking solutions to both individuals and businesses.Services & products
TPLINK UK Ltd offers a wide range of networking products and services, including routers, switches, adapters, and network cameras. The company also provides helplines and technical support to its customers, ensuring that they have the resources they need to set up and maintain their networks.Location
TPLINK UK Ltd is located in Reading, England, in a bustling commercial area. The surrounding area is home to a variety of businesses, including restaurants, cafes, and shops. Customers can expect a vibrant atmosphere and plenty of amenities in the area. The nearest public transportation options are: Reading West Train Station (0.7 miles), Reading Train Station (1.4 miles), and Reading Bus Station (1.3 miles).Benefits
Customers should choose TPLINK UK Ltd because of the company's commitment to innovation, affordability, and reliability. With a wide range of products and services, TPLINK UK Ltd can provide networking solutions to meet the needs of any customer. Additionally, the company's technical support and helplines ensure that customers have the resources they need to set up and maintain their networks.Good to know
Customers should be aware that TPLINK UK Ltd primarily serves the public sector and society. The company is committed to providing networking solutions to organizations and individuals that need them the most.Reviews
Customers have praised TPLINK UK Ltd for its affordable and reliable networking solutions. The company's technical support and helplines have also received positive reviews, with customers noting that they are helpful and knowledgeable. Overall, customers have had a positive experience with TPLINK UK Ltd's products and services.Amenities
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professional advice -
online support
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phone support
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email support
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trained staff
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accessible service
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reliable service
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confidential service
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supportive service
FAQ
What type of helpline services do you offer?
We offer helpline services related to our products, including technical support, troubleshooting, and warranty inquiries.Are your helpline services available 24/7?
No, our helpline services are available during specific hours of operation. However, customers can leave a message outside of these hours and we will get back to them as soon as possible.What is the average wait time for callers to speak with a representative?
Our goal is to answer calls as quickly as possible. Our average wait time is typically less than five minutes.Are your helpline representatives trained and experienced in handling various types of issues?
Yes, our helpline representatives are extensively trained and experienced in handling various types of issues related to our products. They have the knowledge and expertise to assist customers with technical, troubleshooting, and warranty inquiries.How do you ensure caller confidentiality and privacy?
We take caller confidentiality and privacy very seriously. All calls are recorded for quality and training purposes only, and we adhere to strict privacy policies to protect customers' personal information. We only use customer information for the purpose of assisting them with their inquiries.Reviews
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Thiago Polvere
27-03-2023
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Matt Goodson
DREADFUL COMPANY SOLD ME £300 worth of DECO M5 network expanders admitted to me when they didn’t work that they was supplied faulty. But REFUSED POINT BLANK TO REPLACE THEM HOPE TRADING STANDARDS SHUT THEM DOWN
27-01-2023
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David Welsby
I’ve tried to phone the premium number - no reply. Then I tried waiting for an agent online - no reply. Then I followed their telephone answering service advice to get ‘immediate’ support by using the online chat. Despite being 1st place in the queue - - no answer. So far I have spent an hour and still no response from any channel. The management of this service is clearly very poor.
27-11-2022
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Stephen Munt
Call centre could not stop with lies. Lied about the calls being recorded witch i have reported to the I.C.O. stoped talking to me in mid conversation to chat with his mates next to him witch i still cant belive. Told me he was getting the emails i was sending him witch i now know not to be true as i found out the emails was sent to the uk department and this lier was aboard. Ive have more honesty from a online scammer that this guy. Not to mention the fact the cctv camera dont work and your end up just asking for your money back. Nows the part when i get a responce from this company trying to sound like they care in order try and scam and lie more ppl. See you in court TP-LINK
27-10-2022
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aswath jayan
27-09-2022
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TP-Link UK
27-05-2022
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Philip Moss
No answer (unless you want to dial a premium number). No reply to email. Lousy customer service/aftercare.
27-05-2022
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Alex Lee
27-05-2022
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Zack Dorey
Can I just say TP-Links returns/replacement process is shambolic and extremely slow. I had a Tapo camera that stopped working after a firmware update after many messages backwards and forwards (mostly me chasing) I have finally received the replacement in the post......but it's the wrong camera (a cheaper one) and TP-Link are so far refusing to send the correct one until I post the wrongly delivered one back in the post. TP-Link are basically holding my camera to ransom.
27-05-2022
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Neil Williams
You now have to pay for (free on Asus routers ) features like DDoS, virus guard and QoS every month, that’s after you payed £200 for a ax90 router. So if you had it for 4 years it would be over £400 in total.
27-05-2022
