Towelrads Ltd
Towelrads Ltd is a company based in Bracknell, England that specializes in radiator shops and machinery & equipment. They are committed to providing high-quality products and services to their customers. Towelrads Ltd is located at Queensgate House, Cookham Rd, Binfield, Bracknell RG12 1RB, United Kingdom.
Introduction to Towelrads Ltd
Towelrads Ltd is a UK-based radiator shop that specializes in providing quality machinery and equipment for heating systems. The company was established with the aim of providing customers with innovative, stylish, and energy-efficient heating solutions that meet their unique needs. What sets Towelrads Ltd apart from other radiator shops is their commitment to customer satisfaction, attention to detail, and competitive pricing.Services & Products
Towelrads Ltd offers a wide range of services and products to their customers, including but not limited to the supply and installation of designer radiators, heated towel rails, and underfloor heating systems. They also provide bespoke radiator solutions that cater to individual customer requirements. Additionally, the company offers a variety of accessories such as valves, heating elements, and thermostats to complement their heating systems.Location
Towelrads Ltd is located in Bracknell, a town in Berkshire, England. The area is known for its technology parks, shopping centers, and nature reserves. The company's location is easily accessible by public transport, with the nearest bus stop (Binfield, Harvest Ride) only a minute's walk away. The closest train station is Bracknell, which is approximately 2.5 miles from the company's offices. Other nearby stations include Martins Heron and Wokingham.Benefits
Customers who choose Towelrads Ltd can enjoy a range of benefits, including access to high-quality heating solutions, professional installation services, and excellent customer support. The company's products are energy-efficient, stylish, and come with a long-term guarantee. Towelrads Ltd also offers a price match guarantee, ensuring that customers receive the best possible price for their products and services.Good to Know
Customers should be aware that Towelrads Ltd operates on an appointment-only basis. This means that customers must contact the company in advance to book an appointment for a consultation or installation service. The company also requires a deposit for bespoke radiator orders, which is non-refundable.Reviews
Customers have praised Towelrads Ltd for their professionalism, attention to detail, and timely installation services. Many customers have also expressed their satisfaction with the company's products, citing their energy efficiency and stylish designs as key selling points. Overall, customers have found Towelrads Ltd to be a reliable and trustworthy provider of heating solutions.Amenities
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parking -
air conditioning
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warranty
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credit card acceptance
FAQ
What types of radiators do you sell and do you have a range of brands to choose from?
We sell a variety of radiators, including traditional column radiators, designer radiators, and towel radiators. We offer a range of brands to choose from, including popular brands such as Reina and Hudson Reed.How long have you been in business and do you have any industry certifications?
We have been in business for over 10 years. We are a member of the Heating and Hotwater Industry Council (HHIC) and have certifications from the Chartered Institute of Plumbing and Heating Engineering (CIPHE).Do you offer installation services for the radiators you sell?
We do not offer installation services, but we can recommend trusted and experienced installers in the area.What is your return policy if the radiator purchased does not fit or is not what was expected?
We offer a 30-day return policy for unused and undamaged radiators. If the radiator purchased does not fit or is not what was expected, we will provide a full refund or exchange.Can you provide references from previous customers who have purchased radiators from your shop?
Yes, we can provide references from previous customers who have purchased radiators from our shop. Please contact us for more information.Reviews
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Nyku Oddo
29-10-2022
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Samuel Brown
29-05-2022
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Peter To
Really disappointed in Towelrads Ltd and would avoid them in future. Working in property management, it is in my best interest to have the best items which are built to last installed into my properties. Towelrads do not produce products which are built to last. I had the items installed in 2018 but they didn't work very well last year and they've completely stopped this year. Contacted Towelrads to let them know the products just don't work anymore and asked them to send me a manual. They told me they could only send me a manual for a newer model and then led me to their website and said I would need to buy a new one??? Consumer rights Act 2015 dictates items should last a reasonable time. Considering it's only used 50% of the year, it's unacceptable that: - It's already broken - I haven't been able to receive the relevant manual from the manufacturer - Been advised to buy a product from a brand who has little customer service skill and considers their products to last 2 years. They've completely ignored my last email so I will need to take this further.
29-05-2022
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Paul Bayley
Helpful staff thanks for you help so far
29-05-2022
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Rosie Woolfenden
If I could give Towelrad minus 5 stars I would. I am so disappointed and upset. I have had a new bathroom designed by Wickes which looks great. However, the one item that I have been waiting to be delivered for two months now finally arrived but it's the wrong fit. My original order did not turn up on time and then when I inquired about it on the day it was meant to arrive I was told it was out of stock. Since this initial failure we have had a couple attempts to order and deliver the radiator that fits the spec of the bathroom design. Yesterday I finally received my radiator, it's the wrong size and is a quarter of the size of the radiator that I was meant to have in my bathroom. Why is this so hard?!
29-05-2022
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Ricky Walters
29-05-2021
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Gillian O'Sullivan
Placed a order for Radiator in November through wicks still waiting for delivery bathroom is now finished. So builders will have to come back when the Radiator is delivered some time in February not a good service said far as I'm concerned
29-05-2021
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Glenn BILLINGTON
Great place to visit if you’re looking for towel radiators and other accessories for the home. Then glass panel infrared heaters are amazing too, take a look...
29-05-2019
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Awesome Cool Dude
i Just recently done a small finishing job on a brass radiator which wasn’t up to standard and I couldn’t have wished for a better company to do a job for the staff couldn’t have been any more friendlier and the product range they supply is fantastic I would definitely recommend this company for your radiator needs 👍👍👍
29-05-2019
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Keith Robinson
Best company to get anything for your home main product sold are radiators but also supply doors,windows,flooring and bricks. A all-rounder.
29-05-2018
