Touchdown Trips
Touchdown Trips is a travel company based in York, England. They specialize in providing airline ticket agency services and travel and hotel accommodations. Their goal is to make travel planning easy and stress-free for their customers. Touchdown Trips is dedicated to providing excellent customer service and ensuring their clients have a memorable travel experience.
Introduction to Touchdown Trips
Touchdown Trips is a travel company based in York, England. The company was established with the purpose of providing customers with a unique travel experience. What makes this company unique is their personalized approach to travel planning. They take into account their customer's preferences, interests, and budget to create a customized travel itinerary.Services & products
Touchdown Trips offers a wide range of services including flight bookings, hotel reservations, car rentals, travel insurance, and tour packages. Customers can choose from a variety of packages that cater to their specific needs and preferences. They offer both domestic and international packages to destinations all over the world.Location
Touchdown Trips is located in Pavilion, 2000 Amy Johnson Way, in the heart of York. The area is bustling with activity and is home to several other businesses. Customers can expect to find restaurants, cafes, and shops in the vicinity. The closest public transportation options are the York Station, which is 1.5 miles away, the Monks Cross Park & Ride, which is 0.5 miles away, and the Rawcliffe Bar Park & Ride, which is 1 mile away.Benefits
Customers should choose Touchdown Trips because of their personalized approach to travel planning. They work closely with their customers to create a travel itinerary that caters to their specific interests and preferences. They also offer competitive prices and excellent customer service.Good to know
Customers should be aware that Touchdown Trips is a reputable travel company with a proven track record of providing excellent service to their customers. They are committed to ensuring that their customers have a safe and enjoyable travel experience.Reviews
Customers have praised Touchdown Trips for their personalized approach to travel planning and excellent customer service. They have also been commended for their competitive prices and attention to detail. Overall, customers have had a positive experience with the company and would recommend them to others.Amenities
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online booking -
free wi-fi
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wheelchair accessibility
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baggage allowance
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cancellation policy
FAQ
What is the range of airlines that you work with?
We work with a wide range of airlines, including both domestic and international carriers. Our goal is to provide customers with a broad selection of airlines and routes to choose from, so they can find the best possible flight options for their needs.Are there any additional fees or charges apart from the ticket price?
We strive to be transparent about all fees and charges associated with booking through our platform. While there may be additional fees such as baggage fees or seat selection fees charged by the airline, we will always disclose those fees to customers prior to booking. We do not charge any additional fees beyond the ticket price and any disclosed airline fees.What are the cancellation and refund policies?
Cancellation and refund policies may vary depending on the airline and fare type selected. We will always provide customers with the specific cancellation and refund policy for their ticket prior to booking. In many cases, customers may be able to cancel or modify their booking for a fee, or may be eligible for a refund depending on the circumstances of their cancellation.Is there a customer support team available 24/7?
Yes, we have a dedicated customer support team that is available 24/7 to assist customers with any questions or concerns they may have. Customers can reach out to our support team via phone, email, or chat, and we will do our best to resolve any issues in a timely and efficient manner.How do you ensure the safety and security of customer information when making bookings online?
We take customer privacy and security very seriously, and have implemented a variety of measures to ensure the safety and security of customer information when making bookings online. We use industry-standard encryption technology to protect customer data, and have strict internal policies and procedures in place to safeguard customer information. Additionally, we do not store any sensitive customer information such as credit card numbers on our servers, further reducing the risk of data breaches.Reviews
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matt arnold
Harry and Touchdown Trips were absolutely amazing for me and my girlfriends first trip to the states and our trip to see the Pittsburgh Steelers and Penguins. Even though the difficulties of getting insurance through my girlfriend recovering from cancer and BA cancelling our flight Harry kept us up to date and was always happy to give solutions. Everything was sent to us with 0 fuss as well as Harry being super knowledgeable and thoughtful about our specific needs. If you ever want to see a sporting event in the states I couldn’t recommend Touchdown Trips and Harry enough. We are already planning our next years trip with them.
29-11-2022
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N Williams
Solo traveller using touchdown trips, would definitely do it again! Harry was great and patient with me having a few changes of plans when organising the trip! There was an issue when I got to my first hotel (hotels problem not Touchdown Trips) Ben was right on the ball sorting and helping me!
29-11-2022
