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Pet Supply Stores

Totallypet

Totallypet is a pet supply store located in Walsall, England. They offer a wide range of products for pets, including food, toys, and accessories. Their goal is to provide high-quality products at affordable prices to pet owners in the area. With a focus on customer satisfaction, Totallypet strives to create a welcoming and friendly environment for both pets and their owners.

Introduction to Totallypet

Totallypet is a United Kingdom-based company that was founded in 2008. The company's main purpose is to provide high-quality pet supplies and products to customers who are passionate about their pets. What makes Totallypet unique is that they have a team of pet experts that can provide customers with advice and recommendations on the best products for their pets.

Services & products

Totallypet offers a wide range of services and products for pets, including food, toys, grooming supplies, and accessories. They also have a range of specialist products for different types of pets, such as reptiles and fish. Totallypet also offers a pet grooming service, where customers can bring their pets in for a professional grooming session.

Location

Totallypet is located in Walsall, a town in the West Midlands region of England. The area is known for its industrial heritage, and there are many businesses in the area that are involved in manufacturing and engineering. Customers visiting Totallypet can expect to experience a friendly and welcoming atmosphere, as well as a wide range of pet-related products and services. The three closest public transportation options to Totallypet are the Brownhills Bus Station (0.2 miles), the Walsall Wood Bus Station (1.2 miles), and the Lichfield Trent Valley Railway Station (3.6 miles).

Benefits

Customers should choose Totallypet because of the company's commitment to providing high-quality pet products and services. The team of pet experts at Totallypet can provide customers with advice and recommendations on the best products for their pets, based on the pet's breed, age, and health. Totallypet also offers a loyalty program, where customers can earn points for purchases that can be redeemed for discounts on future purchases.

Good to know

Customers should be aware that Totallypet is closed on Sundays and bank holidays. They should also be aware that the company has a strict policy on the sale of live animals and will only sell pets that have been ethically sourced and are in good health.

Reviews

Customers have given Totallypet high praise for its knowledgeable staff, wide range of products, and excellent customer service. Many customers have commented on the friendly and welcoming atmosphere of the store, as well as the helpful advice provided by the pet experts. Overall, customers have been very satisfied with their experiences at Totallypet.

Amenities

  • amenity
    free parking
  • amenity
    grooming services
  • amenity
    veterinary services
  • amenity
    pet food
  • amenity
    pet toys
  • amenity
    pet accessories
  • amenity
    pet clothing
  • amenity
    pet beds
  • amenity
    pet treats
  • amenity
    pet supplements
  • amenity
    pet leashes
  • amenity
    pet collars
  • amenity
    pet crates
  • amenity
    aquariums
  • amenity
    bird cages

FAQ

Do you offer a loyalty program for frequent customers?

Yes, we do offer a loyalty program for our frequent customers. As a member of our program, you can earn reward points with every purchase which can be redeemed for discounts on future purchases.

What type of products do you carry for my specific pet's needs?

We carry a wide range of products for different types of pets, including dogs, cats, birds, fish, and small animals. Our products include food, toys, treats, grooming supplies, and accessories. We also have a knowledgeable staff who can help you find the best products for your pet's specific needs.

Do you have a return policy for pet food and supplies?

Yes, we have a return policy for pet food and supplies. If you are not satisfied with your purchase, you can return it within a certain timeframe for a refund or exchange. Please see our website or contact us for more information.

Can you offer advice on pet health and nutrition?

Yes, we have staff members who are knowledgeable about pet health and nutrition. They can offer advice on selecting the right food for your pet based on their age, breed, and health needs. We also carry a variety of specialized diets for pets with specific health conditions.

Do you have any specials or promotions currently available?

Yes, we have a variety of specials and promotions available throughout the year. You can check our website or social media pages for current offers. Additionally, we often send out email newsletters to our customers with exclusive offers and discounts.

Reviews

  • Ann Morris

    27-05-2021
  • andrew norman

    Good product but service is terrible. They don't answer the phone even when they are sat in the back office. Last month I drove over to find they was actually there but didn't have stock of what I wanted. .😞 My time could have been saved by the lift of a wrist.😡 This time around... 11am on a Friday and guess what... no one answers the 2 numbers I have for them. .😡 Called 10-3-20. 10.25am No answer.

    27-05-2020
  • l davis

    Every time I go there closed

    27-05-2020
  • James Sutherland

    Great pet food but turned up twice on a Saturday when the website said they were open to find no-one there. Tried ringing several times no answer. Will will shop elsewhere now.

    27-05-2020
  • Kim Warwick

    First visit but they were closed at 10 15 was told would be open in 20 mins but unfortunately couldn't wait

    27-05-2020
  • paul brookes

    Great shop, and very friendly and helpful

    27-05-2019
  • Karen Thomas

    27-05-2019
  • Cameron Ross

    Fantastic family run pet store, with an abundant amount of variety pet supplies. Wonderful couple, with so loads of knowledge and nothing too much trouble. Would definitely recommend and you will always have our custom !!!

    27-05-2019
  • Oscar Postans

    We used other pet shops and came across this great place and will only use them for all our pet needs. So welcoming and always go out there way to help you get what you need.

    27-05-2019
  • Pam Mejor

    Excellent service

    27-05-2019