Total Swimming Academies, Dudley
Total Swimming Academies in Dudley offers top-quality swimming schools and lessons for people of all ages and abilities. With a focus on sports and hobbies, Total Swimming Academies provides a safe and supportive environment for individuals to learn and improve their swimming skills. Whether you're a beginner or an experienced swimmer, Total Swimming Academies has the resources and expertise to help you achieve your goals.
Introduction to Total Swimming Academies, Dudley
Total Swimming Academies, Dudley is a leading swimming school that offers high-quality swimming lessons to people of all ages and abilities. The company was established with the aim of providing a safe and fun environment for people to learn and improve their swimming skills. The unique aspect of this company is their focus on individualized attention and tailor-made programs for each student, ensuring that they receive the best possible instruction and guidance.Services & products
Total Swimming Academies, Dudley offers a range of services including swimming lessons for beginners, intermediate and advanced swimmers, as well as specialized training for competitive swimmers. They also offer adult swimming lessons, private lessons and school programs. Customers can purchase various swimming-related products, including swimwear, goggles, and accessories.Location
Total Swimming Academies, Dudley is located at Ellowes Hall Sports College, Stickley Ln, Dudley DY3 2JH, United Kingdom. The area is known for its vibrant community and is home to many businesses and attractions, including parks, shops, and restaurants. The nearest public transportation options are: Bus Stop - Ellowes Hall Sports College (0.1 miles), Coseley Train Station (2.1 miles), and Dudley Bus Station (2.5 miles).Benefits
Total Swimming Academies, Dudley stands out from other swimming schools due to their experienced and passionate instructors who are committed to ensuring that each student reaches their full potential. They offer a personalized approach to teaching and learning, and their programs are designed to cater to the individual needs of each student. The facilities are state-of-the-art, and the environment is safe and welcoming.Good to know
Customers should be aware that Total Swimming Academies, Dudley has a strict policy on safety and hygiene. They require all swimmers to wear appropriate swimwear and take regular breaks to maintain hygiene standards. They also have a zero-tolerance policy on disruptive behavior that could endanger the safety of other students.Reviews
Customers have had positive experiences with Total Swimming Academies, Dudley, praising the instructors for their patience, expertise, and dedication to teaching. Many customers have noted that they have seen significant improvements in their swimming abilities since joining the school. The facilities have also been praised for being modern and well-maintained. Overall, customers highly recommend Total Swimming Academies, Dudley for anyone looking to improve their swimming skills.Amenities
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pool -
changing room
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shower
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lifeguard
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swimming lesson
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floatation device
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pool noodle
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indoor pool
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outdoor pool
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heated pool
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lockers
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wi-fi
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parking
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group lessons
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private lessons
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beginner lessons
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intermediate lessons
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advanced lessons
FAQ
What are the qualifications of your swimming instructors?
Our swimming instructors are all certified by the Swimming Teachers' Association (STA) and have extensive experience in teaching swimming at all levels.What is the maximum number of students per class?
The maximum number of students per class is six. We believe in maintaining small class sizes so that our instructors can provide personalized attention to each student.What is your teaching methodology for beginner swimmers?
For beginner swimmers, we focus on building water confidence and developing basic swimming techniques such as floating, kicking and arm movements. We also use fun and engaging activities to make the learning process enjoyable.Are your pools heated and maintained regularly?
Yes, our pools are heated and maintained regularly to ensure that they are clean, safe and comfortable for our students. We have a team of trained professionals who oversee the maintenance of our facilities.What is your cancellation policy for classes?
We require at least 24 hours' notice for cancellations. If you cancel within 24 hours of the scheduled class, you will be charged the full fee for the class. However, we understand that emergencies do happen, and we will do our best to accommodate your needs.Reviews
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Katie Blackmore
Lessons are cancelled quite often (2 out of 2 so far this month). Understandable that there are sometimes issues with the pool, however, refunds are a bit of a nightmare. The terms and conditions state that you will receive a refund if you request it within 30 days of the cancellation but it's not easy to get in touch with them. They are very slow to respond to emails and social media messages and quite often no one is answering the phones. Cancelled lessons should be refunded automatically. I've wasted a lot of time chasing a refunds (but I have updated this review to say that I have finally received refunds I was waiting for). It's a shame because I was impressed with the instructors and the lessons themselves (small group sizes, friendly and effective instructors who are in the pool with the children throughout the lesson), but it's let down by a terrible system and lack of communication/organisation from the company and the lessons are currently £9.60 each which is very expensive compared to elsewhere, so I've cancelled and signed up with an alternative provider.
27-01-2023
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Matthew Hickman
27-12-2022
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Leanne Timmins
The lessons themselves are generally ok. The system is awful! They don’t refund for lessons that they cancel, they expect you to contact them and ask for a refund… we had 3 lessons cancelled in September and now they’re saying you only had 30 days to ask for a refund and they won’t give us the money back. They also don’t update the progress made at all, since my daughters first lesson they haven’t put any progress on her account, even though 3 months have passed and she can do lots of the skills with ease. As soon as we can find availability elsewhere we will move our child.
27-11-2022
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Jon Farmer
27-11-2022
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Abigail Moseley
avoid! just moved my daughter from this sham of a swim school that left her petrified of lessons. new to lessons and a non swimmer she was told by her instructor to take all her arm floats off and jump into the deep end! other shocking incidents took place and lessons were frequently cancelled on the day,refunds not given unless asked for and can take over a month to process. awful customer service .they also go through posts and delete anything that does not paint them in a good light so no one knows what goes on DO NOT trust them with your children . we have now found a really good swim school who are aware of whats gone on at ellowes and they have had other parents move their children to them too. they seriously need to sort the lessons and certain staff at ellowes out especially the manager.
27-10-2022
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Joyce Carter
Very disappointed by Total Swimming. My experience has been that the communication is nonexistent, the lessons are cancelled frequently, and refunds are not given. The phones are never answered and complaints ignored. This is a most unprofessional organization. They promise great things when you start but, in my experience, deliver very little.
27-10-2022
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Paschalis Souskas
What a waste off time they cancelling the seasons all the time after you arrive there always ,and to get the refund it's a mission .
27-10-2022
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Stephanie B
Just be aware before you sign up that they will take money for lessons and then not refund you for cancelled ones unless you keep phoning them every time within 30 days. My sons been swimming with them for three months and every month a lesson has been cancelled last minute by them. I’ve just phoned as I was expecting them to refund me automatically so wanted to know why I hadn’t received refunds as they didn’t provide the service I paid for and they’ve refused as it’s over 30 days (hidden in the terms and conditions) none of the instructors or anyone will tell you this.
27-09-2022
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Bekie Totney
27-09-2022
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Katie Tombs
Extremely impressed with the staff. Their skills with their students is brilliant. The facilities are tidy but a little rough round the edges.
27-08-2022
