Top Yield Hydroponics
Top Yield Hydroponics is a company based in Brentwood, England that specializes in providing hydroponics equipment and machinery. As a trusted supplier, they offer a wide range of products to meet the needs of their customers. Their dedication to quality and customer satisfaction has made them a go-to source for hydroponics equipment in the United Kingdom.
Introduction to Top Yield Hydroponics
Top Yield Hydroponics is a company based in Brentwood, England that specializes in providing hydroponics equipment and machinery to customers. The company has been in operation for several years and was founded with the purpose of making hydroponics more accessible to customers. What makes Top Yield Hydroponics unique is their commitment to providing high-quality equipment and machinery at affordable prices.Services & Products
Top Yield Hydroponics offers a range of services including consultation, design, and installation of hydroponic systems. Customers can also purchase various types of hydroponic equipment such as LED grow lights, grow tents, and nutrient solutions. The company is known for their extensive selection of products, which are sourced from top manufacturers in the industry.Location
Top Yield Hydroponics is located at 5, Oakleigh Farm, Rayleigh Rd, Hutton, Brentwood CM13 1SE, United Kingdom. The area is known for its agricultural businesses, and customers can expect to find a range of related products and services in the area. There are several public transportation options available near the company, including the Brentwood train station, which is approximately 1.5 miles away.Benefits
Customers should choose Top Yield Hydroponics because of their commitment to providing high-quality products at affordable prices. The company also offers excellent customer service and technical support to help customers with any questions or concerns they may have.Good to Know
Customers should be aware that Top Yield Hydroponics only sells equipment and machinery for hydroponic systems. The company does not offer installation or maintenance services.Reviews
Customers have praised Top Yield Hydroponics for their extensive selection of products and excellent customer service. Many customers have also noted that the company's prices are very competitive compared to other hydroponics equipment suppliers.Amenities
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delivery -
online ordering
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technical support
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warranty
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returns policy
FAQ
What types of hydroponic systems do you offer?
We offer a variety of hydroponic systems including NFT, deep water culture, drip irrigation, and aeroponics. Our team can help you choose the best system for your needs and provide guidance on installation and maintenance.Do you offer any training or support for using your equipment?
Yes, we offer training and support for all of our customers. Our team of experts can provide guidance on installation, operation, and maintenance of our equipment. We also offer resources and educational materials to help you get the most out of your hydroponic system.Can you provide references or case studies of successful hydroponic projects using your equipment?
Absolutely. We have many satisfied customers who have had great success using our hydroponic systems. We can provide references and case studies upon request to help you make an informed decision about our equipment.What is your warranty and return policy?
We offer a comprehensive warranty on all of our equipment. Our warranty covers defects in materials and workmanship, and we will repair or replace any defective equipment within the warranty period. We also offer a 30-day return policy for unused equipment in its original packaging.Do you offer financing options for your equipment?
Yes, we offer financing options for our equipment. Our team can help you find the best financing option for your budget and needs. Contact us for more information on financing options.Reviews
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Daniel Kocir
I been ordering 3 weeks ago from them i recived only half order after 2 weeks and they stop responds my emails. Don’t buy from them at all!
15-05-2023
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Stuart Taylor
Said they were open drove here and no one here and no one answers phone. Not great
29-04-2023
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Kyle Holsgrove
Two orders, both with major delays and issues. Lack of communication, super slow deliveries and incorrect postage details given to courier. See below for more detailed explanation. The first order arrived 10 days after being placed, although their website states next day delivery. I chased three times via email but didn't get any response at all. I called them but couldn't get any answer, so I decided to start claiming the money back through my credit card company. That is when the items arrived. No dispatch notice was provided prior to this. Second order - I decided to give them the benefit of the doubt as it could have been a courier issue and their prices were very tempting. However once again, I was still waiting for the items 9 days later. I emailed twice for an update but had no response, so I called the number on their website again. This time I was able to speak to someone and they advised me that the item was showing on tracking as "delivered" one day prior - once again, this tracking info or confirmation of dispatch wasn't sent to me, so I couldn't see this myself and had no idea. I checked behind the bins etc but it wasn't there. I called back and asked them to call Parcelforce and sort it, but was told "it might take a while". Therefore I took the tracking number from them and called parcelforce myself that evening. Parcelforce then called me back the next morning and confirmed that the items had been delivered to a different address, as per the label - i.e. Top Yield had put the wrong address on there - but Parcelforce wouldn't tell me which address and advised me to go back to TY. I called and expained this to TY and asked them to resolve it one way or another ASAP, as it was now nearly 2 weeks since I placed the order - remember, I'm expecting next day delivery at the point I made the order. I was told they were "very busy" so it might take a while but I made it clear that I was desperate and that I needed the items right away one way or another (in other words - resend them right now if you don't want to call Parcelforce to resolve it!!). However, from then on I heard nothing back and I couldn't get hold of anyone at TY via email or phone. I therefore re-purchased the items from Amazon at additional cost and all arrived the next day, and I prepared to claim the money back from TY via my credit card... That is when Parcelforce called me out the blue and advised me of the address it had been delivered to. It was on my street but the wrong house number. I went and picked it up from the neighbour down the road, by which time, of course, it had been opened - so much for discreet postage and packaging - as the address on it was theirs and therefore the mistake was definitely Top Yield's, not the courier's. This was 13 days after I had initially placed the order, but I finally had the items to hand. Unfortunately I had already spent more than double the initial outlay re-buying everything from Amazon to ensure next day delivery, had wasted at least an hour calling Parcelforce and Top Yield over 2-3 days, and then had to go and get the opened parcel from a neighbour. Not ideal at all. All in all, not a good experience and I won't be going back a third time. Giving 2 stars as I don't think they are scammers or anything, just not very good at mail order and customer service.
29-04-2023
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Barry H
29-09-2022
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Brian Wilson
Weird. Placed an order, got the confirmation and even got a "You're what makes us great!" e-mail. Days passed, I asked them for an update (ignored), asked again (ignored) before they refunded me after a week. So in short, took my dosh for a week and ignored me. Stark contrast to other industry suppliers I've used. Communication is incredibly important.
29-08-2022
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Daniel Tasso
Great service, would highly reccomend!
29-05-2021
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Steven Hemming
A1 service everytime..
29-05-2021
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Poacher z400
29-05-2017
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Ben King
Brilliant service, had everything I needed and gave me some excellent advice, will be coming back for sure! :)
29-05-2015
