Top Race Ltd
Top Race Ltd is a toy and game manufacturer based in London, England. They specialize in creating high-quality toys and games for children of all ages. Their products can be found in shops and shopping centers throughout the United Kingdom. Top Race Ltd is committed to providing their customers with the best possible products and services.
Introduction to Top Race Ltd
Top Race Ltd is a toy and game manufacturer based in London, England. The company has been in business for over 10 years and is known for its unique and innovative products. What sets Top Race Ltd apart from other companies in the industry is their commitment to quality and customer satisfaction.Services & Products
Top Race Ltd offers a wide range of toys and games for all age groups. Their products include remote control cars, drones, helicopters, and more. The company also offers customization options for their products, allowing customers to create their own unique designs.Location
Top Race Ltd is located on Belfast Road in the heart of London. The area is known for its vibrant atmosphere and diverse range of businesses. Customers can expect to find a variety of shops and restaurants in the area, as well as cultural attractions such as museums and theatres. The company is easily accessible by public transportation, with the closest options being the Stoke Newington Rail Station (0.3 miles), Dalston Kingsland Station (0.5 miles), and Dalston Junction Station (0.6 miles).Benefits
Customers should choose Top Race Ltd because of their commitment to quality and customer satisfaction. The company prides itself on creating innovative and unique products that are designed to last. Their customization options allow customers to create a product that is truly their own, making it a great gift option for birthdays, holidays, and other special occasions.Good to Know
Customers should be aware that Top Race Ltd has a strict return policy. Products must be returned within 30 days of purchase and must be in their original packaging. Customers should also note that customized products cannot be returned.Reviews
Customers have raved about Top Race Ltd's products, praising the company for their high-quality and innovative designs. Many customers have also noted the company's excellent customer service, with staff members going above and beyond to ensure customer satisfaction.Amenities
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delivery
FAQ
What safety measures do you have in place to ensure that your products are safe for children to use?
At Top Race Ltd, safety is our top priority when it comes to our products. We follow strict safety guidelines and regulations set by the government and industry standards. All of our products undergo rigorous testing to ensure they are safe for children to use. We also have age recommendations on our packaging to ensure that children are using our products appropriately.Can you provide information about the materials used in your products and their safety standards?
We take great care in selecting materials for our products and ensure that they meet safety standards. We use materials that are safe and non-toxic for children to use. Our products comply with the strict safety regulations set by the government and industry standards.What is your return and exchange policy?
We want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange. The product must be in its original packaging and in new condition. Please see our website for more details.Can you provide testimonials from satisfied customers who have purchased your products?
We have many satisfied customers who have purchased our products and have left positive reviews on our website. You can also check out our social media pages for more reviews and feedback from our customers.Do you have any certifications or awards that speak to the quality and safety of your products?
Yes, we have certifications and awards that speak to the quality and safety of our products. We have received the CE mark and are compliant with European safety standards. We are also a member of the British Toy and Hobby Association (BTHA) and have won awards for our innovative and safe products.Reviews
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Steven Luna
Don’t wast your money buying from Top Race! Several companies have the same exact product, Huina, Willtoys are just two off the top of my head..... And you Can find parts for these products! It’s been two months now, and I’m still waiting for an Email from Top Race.... NO customer service at all! I have my doubts that there even a real company Call, NO answer! Email, no response Website, NO parts for the 600 dollar toy I just bought....... Take my advice...... STAY AWAY!
27-10-2022
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Dave Partington
Bought one of their 4-channel RC planes, a TR-C385. This plane is deceptively clever. There's various modes you can use, and on 'beginner' mode there's lots of clever electronics working for yo to keep it stable and straight, so EXCEPTIONALLY easy to fly. I was amazed. Thought I'd lose it or crash it, but neither happened! So I'm building my skills and control, and will hope to graduate up to 'intermediate' soon. HIGHLY recommended!!
27-05-2022
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Stan Lab
5 out of 5 as their customer services, particularly Adam, had gone above and beyond to help me get a replacement for a faulty toy and saved the day, or more precisely my sons bday. Despite the item being ordered through Amazon and despite Amazon CS trying their best to help, they would not have been able to arrange for a replacement in time for my sons bday celebration. He really did put me at the centre of the matter and handled the situation accordingly. An advance replacement was supplied in time and courier booked to collect the faulty one. Overall I could not fault the way my case was handled. The toy itself was as described and feels quite sturdy. I personally consider the option to pre-define a sequence of moves a quite cool touch and a nice introduction for my son into the realm of programable toys and coding. I can honestly recommend this company and will be ordering myself again. Stanislav
27-05-2022
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Alan
I have purchased two of these constructio kits and found the parts to be generally of good quality - although I did have a problem with one motor unit that was faulty. However, the service by Toprace was excellent and a replacement motor was quickly provided, followed by the delivery of a small part that my grandson had lost while awaiting the new motor. In all a five star performance by Toprace.
27-05-2022
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Laura White
After spending alot of money at this place I have found that they have no customer care at all. I ordered and excavator and then later on order 2 x batteries. They only sent 1. Eventually after sending emails and having no replies another turned up about 2 weeks later. Less that 30days after ordering the excavator, the smoke machine had a cog snap inside. I have emailed and had no reply. I have rang and nobody ever answers the phone. They have no had more money from me as I have had to order another smoke machine to fit inside.
27-05-2022
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Freddy Beattie
Top Race have an excellent product range and I am very impressed with the detail of your models, however I am even more impressed with your customer service. Many thanks for bringing the smile back to my little lad.
27-05-2022
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Rob Locations
Hi I bought a small RC plane for my son which is an excellent park flyer. The model is TRC85G . Its like a little Cessna plane. It flies really well and was reasonable in price. I had a small issue with the model and contacted Top Race Uk and the service was first class. Highly recommend.
27-05-2022
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Melanie
Great little RC Plane and fantastic customer service!!
27-05-2021
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Valle
Best Toys/Awesome Toys that you can buy for your kids, very good quality, half metal half plastic, rubber wheels, genius way of making kids happy. Their support is very helpful, very kind approach and most important They solve your problem if there is one! I recommend this guys 100% it is a very trust worthy company! Happy Shopping!
27-05-2021
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Rupert Clague
Fantastic service - incredibly helpful, informative, and friendly. Many thanks to Adam and Shira in particular! Highly recommended.
27-05-2021
