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Care Homes, Nursing Homes

Tonbridge House Care Home

Tonbridge House Care Home is a leading provider of care and nursing services in Tonbridge, England. With a focus on delivering high-quality healthcare and medicine, the company offers a range of services to meet the needs of its residents. As a trusted name in the industry, Tonbridge House Care Home is committed to providing compassionate and personalized care to all those it serves. Whether you are looking for a care home or nursing home for yourself or a loved one, Tonbridge House Care Home is the ideal choice for quality care and support.

Introduction to Tonbridge House Care Home

Tonbridge House Care Home has been providing care services to elderly people in Tonbridge, England for over 20 years. The company's main purpose is to provide a safe and comfortable environment for residents who require full-time care. What makes this care home unique is its personalized approach to care plans, which are tailored to meet the specific needs of each resident.

Services & Products

Tonbridge House Care Home offers a range of services including nursing care, dementia care, and respite care. The company's team of qualified and experienced staff provides 24-hour care to ensure that residents are comfortable and well looked after. In addition to care services, Tonbridge House Care Home also offers various activities and social events to keep residents engaged and entertained.

Location

Tonbridge House Care Home is located on Quarry Hill Road in Tonbridge, a historic market town in Kent, England. The area is well-known for its beautiful countryside, historic castles, and vibrant culture. There are a variety of businesses and shops in the area, including supermarkets, restaurants, and cafes. The care home is conveniently located near public transportation, with the Tonbridge train station, High Street bus stop, and Quarry Hill bus stop all within a mile.

Benefits

Tonbridge House Care Home provides a warm and welcoming environment for residents, where they can feel at home and receive the care they need. The company's personalized approach to care ensures that each resident receives individual attention and support. The staff are highly trained and experienced, and are dedicated to providing the best possible care for residents.

Good to know

Tonbridge House Care Home has a strict policy on infection control, which includes regular cleaning and disinfecting of all areas of the care home. The company also has a visiting policy in place to ensure the safety of residents and staff during the COVID-19 pandemic.

Reviews

Customers have praised Tonbridge House Care Home for its personalized approach to care and the friendly and supportive staff. Many reviewers have commented on the clean and well-maintained facilities, as well as the variety of activities and events available to residents. Overall, customers have described the care home as a warm and welcoming environment where residents can feel at home.

Amenities

  • amenity
    24-hour care
  • amenity
    wheelchair accessibility
  • amenity
    nursing care
  • amenity
    medical supervision
  • amenity
    respite care
  • amenity
    dementia care
  • amenity
    activity program
  • amenity
    meal service
  • amenity
    housekeeping
  • amenity
    transportation
  • amenity
    private room
  • amenity
    social support
  • amenity
    security system
  • amenity
    pharmacy service
  • amenity
    24-hour nursing care
  • amenity
    recreational activities
  • amenity
    specialized care
  • amenity
    social programs
  • amenity
    medical equipment
  • amenity
    emergency response system

FAQ

Are there any specialized care services provided for patients with specific medical conditions?

Yes, we provide specialized care services for patients with a range of medical conditions such as dementia, Alzheimer's, Parkinson's and more. Our staff are trained to handle specific medical conditions and we work closely with healthcare professionals to ensure that our residents receive the best possible care.

Can families visit their loved ones at any time or are there specific visiting hours?

We have visiting hours in place to ensure that our residents receive adequate rest and care, but families are welcome to visit their loved ones at any time during visiting hours. We also have a visiting policy in place to ensure the safety and well-being of our residents.

Are there any additional fees or hidden costs that patients or their families should be aware of?

No, we do not have any hidden costs or additional fees that patients or their families should be aware of. We are transparent about our fees and will provide a breakdown of costs upon request.

What is the ratio of staff to residents?

We maintain a high ratio of staff to residents to ensure that our residents receive the best possible care. Our staffing levels are always in accordance with regulations and guidelines, and we regularly review our staffing levels to ensure that our residents receive the care and attention they deserve.

How do you ensure the safety and security of your residents?

We take the safety and security of our residents very seriously. We have a range of measures in place, including CCTV, secure entrances and exits, and trained staff who are vigilant and attentive to the needs of our residents. We also have policies and procedures in place to handle emergencies and ensure the safety and well-being of our residents.

Reviews

  • Cami C.

    I worked at Tonbridge House from September 2018 to May 2019. Best place I have ever worked at. Beautiful home. Management was great, the atmosphere was lovely and friendly, everyone cared for our residents and I met and worked with some people I now call my best friends. I left as I was moving back to France but would work there again in a heartbeat.

    27-05-2021
  • Jemma Forward

    27-05-2020
  • Keeley Shell

    27-05-2020
  • Karen Marley

    27-05-2020
  • Maria Wright

    27-05-2020
  • Allan Gale

    Excellent staff, beautiful home and happy residents.

    27-05-2019
  • Robert James

    I recently had the pleasure of visiting Tonbridge House, when I met a number of staff as well as the management. I have to say I was extremely impressed with the professionalism and attitude of everyone there, and quite taken aback by the comfort and luxury on offer to the residents. You will certainly be on our short list!

    27-05-2019
  • Derek Hilden

    Would not promote Tonbridge house care home in Tonbridge at all. Over zealous fees. If you want a hotel with bad vibes this the place. Fake friendliness to your face. Our relation did not receive good care. So much one could say but all negative. Deputy Manager comes across passive aggressive manager just giggles at everything and no sense with either of them and fees unprofessional layout. Our advice big massive fees for hotel like rooms with no atmosphere, meals tasteless. They have A La Carte menu that is horrible food, our relative lost weight! Staff with bad attitudes. A place with uncaring fake feel that seems to have so many construction issues is it actually safe?

    27-05-2019
  • Chesca Swinglehurst

    27-05-2019
  • Ruth Ferreira

    I’ve been really impressed with the knowledge of the member of staff with whom I had contact, regarding dementia. Kind, compassionate and reassuring. I highly recommend.

    27-05-2019