Toffs by Rob Palmer

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Reviews

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  Houweida El Ashkar

  Amazing food and service, been here many times, always been fantastic! Sit at the bar for the full experience 👌 Rob and the team do an excellent job of explaining each dish and the ingredients, definitely a gem in Solihull!

  27-05-2023
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  Ben Bird

  We ate at Toffs at lunchtime on Saturday, the food and service were fantastic. The team looked after us from the moment we arrived. The food served by Rob and his team was superb. They've created a fantastic fine dining experience in the local area at a reasonable price.

  13-05-2023
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  Ryan Jones

  The food we had was very good but It would be more suitable if the menu was call a sample menu as the portion sizes are so small you can’t experience a “tasting menu”. Very slow bringing dishes out, one dish came out cold. I found rob to be very rude when discussing the issues we had rather than taking anything on board. If you’re going to toffs because Rob Palmer was the head chef at Hampton manor and you’re looking for a similar experience DONT go to toffs. very disappointed

  27-04-2023
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  Paul Williams

  I took my partner here for her 40th. After 4 courses and 3 hours there we had to leave early as our baby sitter was leaving. When we spoke to the owner explaining why we were leaving and asking if we could pay for the courses we had eaten he got exceptionally defensive, and rather quite rude. I paid the full amount to avoid confrontation, but I’d highly recommend avoiding this place if fine dining is your aim.

  27-04-2023
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  Kerrie Murphy

  We booked here for my 40th birthday was very excited as I’d read on their website the owner was the chef at Hampton Manor. I was excited as I have eaten at Hampton a few times and loved the experience. Sadly this was miles apart in terms of both service and food despite making this link on their website and charging similar prices. After almost 3 hours, we were still waiting for 3 of our courses despite asking where the courses were repeatedly. At one point we had waited an hour with no food at all. A waitress took my cocktail away when I had only drank half of it and one of the waitresses was generally quite frosty (the other was lovely). At the 3 hour mark I asked the manager if we could leave and come to some arrangement over the bill as we had a babysitter waiting and still had 2 courses to go. His solution was to deduct the optional service charge! I said this was not acceptable as we hadn’t had all our courses. At this point to owner came over and was defensive and rude, despite the table next to us saying the same! The food tasted good but portions were absolutely tiny, even by fine dining standards. This honestly ruined my birthday and a rare child free night.

  27-04-2023
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  Chas Lovell

  Extremely good food, probably the best around. Knowledgeable staff, very good wine list. Not cheP

  27-04-2023
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  Gary Smith

  Went to TOFFS by Rob Palmer on Saturday on the 04 March 2023. Upon making the reservation we were required to make a redeemal deposit to hold the reservation, and we were told the £100.00 will be credited against our final bill upon our attendance. On the evening we received the bill of appromimately £500.00+ which i paid without question. Last week my Wife was reviewing her bank statment when she suddenly realised that she had paid the £100.00 booking deposit from her bank acount. She then asked me if i had noticed a credit on our bill on the evening. I advised her that i was not aware of any credit on the bill as far as i knew. My wife then telephoned TOFFS to enquire as to what happened to our £100.00 credit? My wife was told 'we'll send it back to you'. Whilst this is all well and good should a customer have to chase the return of the £100.00 deposit, and what if it was forgotten as it was here.? Should it not be the case that TOFFS ought to have taken the £100.00 off the bill as a matter of diligence and not relied upon the customer to have to ask for their money back! Of course if this happens it could always be construed as 'sharp practice' because it falls squarely upon the business to refund the deposit and if it doesn't one cannot complain if people feel agrieved and post unfavourable reviews to warn others of this sharp practice. Quite frankly if my wife had not noticed the debit on her bank statement 4 weeks after we attended TOFFS she'd have paid an extra £100.00 to TOFFS that they wouldn't have returned. Suffice to say we still haven't seen the return of our deposit. One Star given as i feel this spoilt our entire experience, and at time when many people are struggling financially. To keep people's deposits without explanation or care however innocent that may be. TOFFS need to be far more diligent if they are going to take deposits from people. Caveat Emptor people!

  27-04-2023
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  Andrew Hawkins

  Outstanding food, Brilliant service but oh my goodness incredibly expensive.

  27-03-2023
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  Emma Evans

  Food was lovely - however drinks massively overpriced and actually questioned the tip that we left

  27-02-2023
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  Zoe Marsh

  We had an incredible meal here on Saturday. The food and service were impeccable and the staff couldn't do enough for us. We had a great evening from start to finish and would recommend to anyone! Restaurant was busy and lovely decor! Attached some photos of a few of the dishes we had. Thank you Toffs!

  27-02-2023