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Market Researchers

TLF Research

TLF Research is a market research company located in Huddersfield, England. They specialize in providing market research services to clients in the advertising and marketing industries.

Introduction to TLF Research

TLF Research is a market research company founded in 1996 by CEO, Stephen Hampshire. The company's primary goal is to provide clients with valuable insights into their customers' experiences and opinions, helping them to make informed decisions. TLF Research is unique because they have a team of experienced researchers who focus on customer experience, which means that they have a deep understanding of the customer journey, and their research is always tailored to the client's needs.

Services & products

TLF Research offers a range of services to help clients better understand their customers. These services include customer satisfaction surveys, employee surveys, market research, and customer experience consultancy. Clients can also purchase customer experience benchmarking reports, which provide valuable insights into how their customer experience compares to their competitors.

Location

TLF Research is located in Taylor Hill Mill, in the town of Huddersfield, England. Huddersfield is a vibrant town with a mix of independent and chain businesses. The area around TLF Research is known for its historic mills, which have been converted into offices and residential spaces. The nearest public transportation options to TLF Research are the Taylor Hill bus stop (0.3 miles away), the Lockwood train station (1.2 miles away), and the Huddersfield train station (2.6 miles away).

Benefits

One of the main benefits of choosing TLF Research is their focus on customer experience. Their team of experienced researchers ensures that clients receive valuable insights into their customers' experiences and opinions. TLF Research also offers a range of services to help clients improve their customer experience, including customer experience consultancy and benchmarking reports. Lastly, TLF Research has a strong reputation in the market research industry, and their clients consistently report high levels of satisfaction with their services.

Good to know

Customers should be aware that TLF Research has a strict code of ethics and conducts all of their research in a responsible and ethical manner. Additionally, TLF Research takes data privacy extremely seriously and complies with all relevant data protection legislation.

Reviews

Customers consistently report high levels of satisfaction with TLF Research's services. They praise the company for their insightful research, their attention to detail, and their exceptional customer service. Overall, TLF Research is highly recommended for anyone looking for market research or customer experience consultancy services.

Amenities

  • amenity
    data collection
  • amenity
    online surveys
  • amenity
    focus groups
  • amenity
    in-depth interviews
  • amenity
    brand research
  • amenity
    consumer insights
  • amenity
    market analysis
  • amenity
    advertising research
  • amenity
    market segmentation
  • amenity
    competitor analysis
  • amenity
    product testing
  • amenity
    mystery shopping
  • amenity
    usability testing

FAQ

What types of research services do you offer?

We offer a wide range of research services including customer satisfaction surveys, brand tracking, employee engagement surveys, mystery shopping, and focus groups. Our services can be tailored to meet the specific needs of each client.

How do you ensure the accuracy and reliability of your findings?

We use a variety of methods to ensure the accuracy and reliability of our findings. This includes using statistically valid sample sizes, conducting thorough data analysis, and following industry-standard methodologies. We also regularly review and update our processes to ensure they are aligned with best practices.

Can you provide examples of successful research projects you have completed in the past?

Yes, we have completed many successful research projects for clients in a variety of industries. For example, we helped a major supermarket chain improve their customer satisfaction scores by identifying key areas for improvement in their stores. We also conducted a brand tracking study for a telecoms company that helped them better understand how customers perceived their brand compared to their competitors.

What is your approach to working with clients and understanding their specific needs?

We believe in taking a collaborative approach to working with clients. This involves listening carefully to their needs and objectives, and working closely with them throughout the research process to ensure we deliver insights that are actionable and relevant. We also provide regular updates and clear communication to ensure our clients are informed and involved every step of the way.

What is your experience working in our particular industry or market?

We have worked with clients in a wide range of industries and markets, and have a team of experienced researchers who are skilled at adapting our services to meet the unique needs of each client. We believe that our broad experience and flexible approach make us well-suited to working with clients in any industry or market.

Reviews

  • kelsey mason

    Anne (Sorry if I spelt that incorrectly) was extremely polite and professional. She had call at 8 pm and made sure it was OK for me to talk to her. Not sure why there are so many negative reviews unrelated to this company rather than the companies of which have provided their details, but they seem like a good company trying to make these third party companies better 😊

    28-02-2023

  • ben west

    Was called as our landlord, Clarion housing has passed information onto them and asked to fill out a questionnaire on the phone during work time and would take around 7 minutes. I explained to them that I hadn't given clarion housing to pass any information onto external parties and how they had received my information. The lady on the phone didn't have a clue. The lady on the phone was very polite.

    28-02-2023

  • Kieran Nolan

    Nuisance Number comes up a POTENTIAL FRAUD.

    29-11-2022

  • Mado

    Keeps cold calling my private number. Has to block them. Pests

    29-08-2022

  • Elizabeth E

    Critical: Professionalism, Quality

    29-05-2022

  • Andy C

    Critical: Professionalism

    29-05-2022

  • brian roberts

    It's a football stadium

    29-05-2020

  • Rachel Hilton

    29-05-2019

  • john

    29-05-2019

  • Toby Drysdale

    Friendly staff, great company for your research

    29-05-2019