tlc Estate Agents
Tlc Estate Agents is a real estate agency based in London, England. They specialize in condominium rental agencies, real estate agencies, real estate consultants, and all aspects of real estate and housing. With years of experience in the industry, they provide top-notch services to their clients.
Introduction to tlc Estate Agents
TLC Estate Agents is one of the most reliable real estate agencies in London, England. They have been in the industry for quite some time, with their team of experts providing top-notch services to their clients. What makes this company unique is their personalized approach to every client. They understand that each client has different needs, and they work hard to ensure that they provide tailor-made solutions that meet their clients' requirements.Services & Products
TLC Estate Agents offer a range of services to their clients. They specialize in Condominium Rental Agencies, Real Estate Agencies, Real Estate Consultants, Real Estate & Housing. They provide their clients with everything they need to buy, sell, rent, or manage their properties. They have a team of experts who are always on hand to provide advice and guidance to their clients.Location
TLC Estate Agents is located in London, in the vibrant area of Hogarth Place. The area is known for its trendy cafes, restaurants, and shops, making it the perfect place for anyone looking for a fun and exciting lifestyle. Public transportation options are also readily available, with the closest stations being Earl's Court, West Brompton, and Fulham Broadway, all within a 10-minute walk.Benefits
There are many reasons why customers should choose TLC Estate Agents over other real estate agencies. Firstly, they have a team of experts who are knowledgeable and experienced in the industry. They understand the local market and are always up to date with the latest trends and regulations. Secondly, they offer personalized services to their clients, ensuring that they get the best possible solutions for their needs. Finally, they are reliable and trustworthy, and they always put their clients' interests first.Good to know
Customers should be aware that TLC Estate Agents is committed to providing their clients with the best possible service. They are always available to answer any questions or concerns that their clients may have, and they work hard to ensure that their clients are satisfied with the service they receive.Reviews
Customers have had nothing but positive things to say about TLC Estate Agents. They have praised the company for their excellent service, knowledgeable team, and personalized approach. Many customers have also commended the company for their reliability and trustworthiness, making them the go-to choice for anyone looking to buy, sell, rent, or manage their properties in London.Amenities
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parking -
security
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pet-friendly
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balcony
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air conditioning
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on-site maintenance
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elevator
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kitchen appliances
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virtual tour
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online booking
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on-site parking
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property management
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rental services
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leasing services
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internet
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security system
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kitchen
FAQ
What is your experience in the real estate industry?
We have been operating in the real estate industry for many years and have a wealth of experience. Our team is made up of qualified professionals who are dedicated to providing exceptional service to our clients.Can you provide references from previous clients you have worked with?
Yes, we can provide references from previous clients who have been satisfied with our services. We take pride in ensuring that our clients are happy with the properties we find for them and the level of service we provide.What is your approach to finding suitable properties for clients?
We take a personalized approach to finding suitable properties for our clients. We take the time to understand their specific needs and preferences and then use our industry knowledge and network to find the best properties for them. We also provide guidance and support throughout the entire process, from property viewings to contract negotiations.What are your fees for your consultancy services and how do you determine them?
Our fees for consultancy services vary depending on the scope of the project and the level of service required. We determine our fees based on a number of factors, including the size and complexity of the project, the level of expertise required, and the amount of time and resources needed to complete the project. We always provide a clear and transparent breakdown of our fees before we begin any work.What is your policy on maintenance and repairs for the condominiums?
We have a dedicated team that handles maintenance and repairs for the condominiums we manage. We work closely with our clients to ensure that any issues are resolved quickly and efficiently. We also have a network of trusted contractors and service providers who we can call on if needed. Our goal is to ensure that our clients' properties are always maintained to the highest standards.Reviews
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Guy Buckley-Sharp
20-05-2023
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Jóhanna Ósk
Very professional, quick assistance and honest representitives!
13-05-2023
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Jamie Starr
Really poor service from Wei Ng. Had an issue and firstly he had to be chased to respond to the initial email. Hadn’t even been told he was our building manager. He then tried to get a guarantee in writing that we would pay the call-out charge in case the building front door, which he seemed not to know had been broken into, was not the cause of our flats issue. He was sent photos of the front door handle which clearly had the intercom wire cut. That was over 3 weeks ago and he still hasn’t bothered responding. So Wei is a ‘Block Manager Extroadinaire’, according to the website, who doesn’t bother introducing himself to his clients, has to be chased to respond to emails, tries to pass on costs to a client before even investigating the issue in a block of flats 5 minutes walk from his office, seems to be unaware there was a burglary at one of the properties he ‘manages’ and doesn’t respond to client emails about an urgent issue for over 3 weeks even after it has been sorted. This sort of awful and lazy service is unacceptable particularly when considering the high service charge costs.
06-05-2023
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Adriana Azar
The team is absolutely fantastic. They go above and beyond to help you. They organise events in the community, and they're quick to answer any problem, question, or concern. I was a tenant through TLC for 6 years. Lakeshia has always been extremely kind and reliable throughout, and even after my tenancy was over and after leaving the country. She still took the time to help if and when needed. I'm running back to TLC when I get back to London to settle.
27-04-2023
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Cadi Visi
Block management service is highly dependent on who your block manager is. The one that manages our block is renowned for her overly aggressive behaviour and very poor service/lack of care, which means that we avoid her at all costs. In fairness, our contact with other staff has been ok, but it doesn’t really make up for the above.
27-04-2023
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Dean Johnson
A Nightmare Experience with TLC Estate Agents - Beware! I wish I could give zero stars to TLC Estate Agents for the horrendous experience my girlfriend and I had while renting 35A Ifield Road, SW6 9AX Our ordeal began on August 8th, 2022, when we moved in three days late due to their terrible communication and the incompetence of their agent. Their use of the "Goodlord" system led to delays and misunderstandings regarding our guarantor, who was short by £2,000. The agent failed to inform us that we could resolve the issue by paying an additional £600 to the deposit. Instead, we were forced to stay in an expensive Airbnb for two nights and endure unnecessary stress. Upon moving in, we discovered a broken bed that caused us severe back pain. Although the landlord agreed to reimburse us for a new bed, we had to sleep on the floor for an entire month. The property's insulation was abysmal - we were constantly freezing and had to rely on electric heaters, which drove our utility bills sky-high. Unfortunately, there isn't a picture to show or to demonstrate our cold it was, but just know it was unbearable at times. During our tenancy, we also experienced a broken shower door, a burglary attempt, and a pest intrusion - none of which TLC addressed in a timely manner. The icing on the cake was the fridge skirting melting because the oven was placed right next to it. When it was time to move out in February 2023, getting our deposit back felt like pulling teeth. Lucy Carmichael, the property manager, tried to deduct a ridiculous amount from our deposit for minor issues. After taking the matter to the DPS, they still took over £500 from our £2,500+ deposit. Whenever I tried to call her at the office, she was always 'away' from her desk. Of course she was! I cannot stress enough how appalled we were with the service we received from TLC Estate Agents. In my experience of renting over seven properties, I have never encountered such chaos, unprofessionalism, and outright negligence. Avoid them at all costs!
27-04-2023
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back toback
Avoid avoid avoid. Completely unprofessional. I honestly don't know how they got any good reviews, possibly paying £1 for each review to a company or asking friends to write for them? I believe they should be offered less than 1 * Please look through the reviews below, countless negative reviews confirming exactly what I have written, then magically a long list of positive reviews. fairly suspicious! The tenants/owners in our building have been so frustrated with their services and extortionate charges. If you need to speak to any specific person, their staff seem to permanently be on leave. I waited over 2 weeks to speak to the manager in charge of the property, when she returned I was then informed she no longer manages the building and that I would need to speak to her colleague, who conveniently when I called had a recording saying he was annual leave. I then filed a complaint via email with the manager in charge of complaints and received an automated response that he was on leave. Please avoid this horrible company.
27-03-2023
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Damian Sasha
I would like to thank Wei at TLC for his exceptional knowledge, professionalism and devotion. He's been incredibly helpful and went above and beyond the call of duty ! I am extremely grateful to him, Fabrice
27-03-2023
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E. B.
Having struggled with our previous building managers, we are so glad to have found tlc. They are much more communicative and put on great local events for us residents to enjoy. Really looking forward to their summer musical.
27-03-2023
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Wiki Louka
Less than 1*. 1* is way too much for tlc. Horrible company.
27-03-2023
