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Computer Support & Services

TipTop

TipTop is a company based in Leatherhead, England that offers computer support and services, as well as computer hardware and software solutions. They are committed to providing top-notch services to their clients and ensuring that their technology needs are met with the utmost care and expertise.

Introduction to TipTop

TipTop is a computer support and services company located in Leatherhead, England. The company was founded with the purpose of providing top-notch computer hardware and software solutions to its customers. What makes TipTop unique is their team of highly skilled and experienced technicians who are dedicated to delivering excellent customer service.

Services & Products

TipTop offers a wide range of services and products to its customers. They offer computer repair and maintenance services, software installation and configuration, virus removal, and data recovery services. Customers can also purchase computer hardware and software from the company at competitive prices.

Location

TipTop's location in Dorset House, Leatherhead is in a bustling area with a mix of commercial and residential properties. Customers can expect to find a variety of businesses in the area, ranging from cafes and restaurants to retail stores and offices. The area is easily accessible by public transportation, with the Leatherhead train station, the Kingston Road bus stop, and the North Street bus stop being the three closest public transportation options.

Benefits

Customers should choose TipTop because of their commitment to providing excellent customer service and high-quality solutions. Their team of technicians is knowledgeable and experienced, ensuring that customers receive the best possible service. Additionally, TipTop offers competitive prices on both their services and products.

Good to Know

Customers should be aware that TipTop is closed on Sundays and bank holidays. Additionally, the company offers a no fix, no fee policy, meaning that if they are unable to fix a customer's issue, they will not charge for their services.

Reviews

Customers have praised TipTop for their prompt and efficient service, as well as their friendly and knowledgeable staff. Many have expressed satisfaction with the quality of the services provided and have recommended the company to others.

Amenities

  • amenity
    computer
  • amenity
    printer
  • amenity
    monitor
  • amenity
    network
  • amenity
    server
  • amenity
    software
  • amenity
    backup
  • amenity
    security
  • amenity
    maintenance
  • amenity
    repair
  • amenity
    upgrade
  • amenity
    help desk
  • amenity
    troubleshooting
  • amenity
    installation
  • amenity
    training

FAQ

What types of computer hardware and software does your company specialize in?

At TipTop, we specialize in a wide range of computer hardware and software, including but not limited to servers, desktops, laptops, printers, scanners, operating systems, productivity software, antivirus software, and networking equipment. We have extensive knowledge and experience in both Windows and Mac environments.

Can you provide references of satisfied clients who have used your computer support services?

Yes, we have a list of satisfied clients who have used our computer support services and are willing to provide references upon request. Our clients range from small businesses to large corporations, and we have a proven track record of delivering high-quality computer support services.

What is your response time for fixing computer issues?

Our response time for fixing computer issues depends on the severity of the issue and the availability of our technicians. However, we always strive to provide a quick and efficient service to our clients and aim to resolve any issues as soon as possible. We understand that computer issues can cause significant disruptions to business operations and always prioritize urgent issues accordingly.

Do you offer any ongoing maintenance or support contracts for customers?

Yes, we offer ongoing maintenance and support contracts for our customers. Our contracts are tailored to meet the specific needs of each client and can include regular maintenance, updates, security checks, and remote support. We believe that proactive maintenance is key to preventing issues before they arise and offer competitive pricing for our maintenance contracts.

What is your pricing structure for computer support and services?

Our pricing structure for computer support and services varies depending on the type of service required and the scope of the project. We offer competitive pricing and always provide a detailed quote before commencing any work. We believe in transparency and strive to ensure that our clients understand the costs involved before committing to any services.

Reviews

  • Rob Waite

    Excellent, as always.

    27-05-2022
  • Taya Bose

    Positive: Professionalism, Quality, Responsiveness, Value

    27-05-2021
  • Maria McGlone

    Excellent knowledgable staff and excellent customer service

    27-05-2021
  • Charlie Raspin

    Positive: Responsiveness

    27-05-2021
  • Mike Parkinson

    Highly experienced, tremendously helpful and knowledgeable, highly recomend

    27-05-2019
  • Lynne Skinner

    Ricky and Richard at TipTop IT Support have helped me on several occasions with a laptop that needed critical care! Each time and one being only yesterday, they were efficient and responded to my pleas very quickly. Back up and running after a 15 minute chat and taking over the machine remotely. Highly recommend these guys for their knowledge, expertise and professional aptitude.

    27-05-2019
  • Christopher Avery

    Richard came to our office and sorted out a technical problem we were having with our network that stopped us from sharing files every few weeks whenever one of the machines was restarted. I would highly recommend TipTop IT Support to anyone out there as the costs were very reasonable as he could've suggested a far more expensive solution

    27-05-2019
  • Bob Knight

    Their service throughout was excellent (and their patience whilst dealing with a computer luddite was very much appreciated!)

    27-05-2019
  • Matthew Kalupka

    Thank you Richard and the Team for giving me peace of mind and a faster computer. Like many small businesses that grow we had rather forgotten about our IT and security issues. It began to creak and Richard was able to give a professional and economic solution that gives us peace of mind and if something goes wrong we know where to turn! Thanks, Matt K Home Counties Carers

    27-05-2019