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Helplines

Tinnitus UK

Tinnitus UK is a company based in Sheffield, England that specializes in providing helplines for those suffering from tinnitus. They are dedicated to helping individuals manage their symptoms and improve their quality of life. Tinnitus UK also works closely with the public sector and society to raise awareness about the condition and provide support to those in need.

Introduction to Tinnitus UK

Tinnitus UK is a company based in Sheffield, England that focuses on providing support and resources for individuals who suffer from tinnitus. The company was founded with the goal of helping those with tinnitus manage their symptoms and improve their quality of life. Tinnitus UK is unique in that it offers a variety of services and products specifically tailored to the needs of those with tinnitus.

Services & Products

Tinnitus UK offers a variety of services and products to those with tinnitus. Some of the services that Tinnitus UK offers include helplines, support groups, and counseling. The company also offers a range of products to help manage tinnitus, including hearing aids, sound therapy devices, and tinnitus maskers.

Location

Tinnitus UK is located in the Acorn Business Park in Sheffield, England. The area surrounding the business park is primarily commercial, with a mix of offices and industrial buildings. There are several public transportation options near Tinnitus UK, including the Sheffield Station tram stop, which is 1.5 miles away, the Meadowhall Interchange bus station, which is 3.5 miles away, and the Sheffield Supertram stop, which is 2.5 miles away.

Benefits

One of the main benefits of choosing Tinnitus UK is the company's focus on providing personalized support and resources to those with tinnitus. The company understands that tinnitus can be a difficult condition to manage, and it strives to make the process as easy as possible for its customers. Additionally, Tinnitus UK has a strong reputation for providing high-quality products and services at affordable prices.

Good to know

Customers should be aware that Tinnitus UK primarily serves individuals with tinnitus, and may not be the best fit for those with other hearing-related conditions. Additionally, some of the services and products offered by Tinnitus UK may require a referral from a healthcare provider.

Reviews

Customers of Tinnitus UK have praised the company for its knowledgeable and friendly staff, as well as its range of high-quality products and services. Many customers have also noted that the company's helplines and support groups have been instrumental in helping them manage their tinnitus.

Amenities

  • amenity
    free service
  • amenity
    professional advice
  • amenity
    online support
  • amenity
    phone support
  • amenity
    email support
  • amenity
    trained staff
  • amenity
    accessible service
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    compassionate service
  • amenity
    non-judgmental service
  • amenity
    supportive service

FAQ

What type of helpline services do you offer?

We offer helpline services specifically for individuals who are experiencing tinnitus. Our representatives are trained to provide support, advice, and information related to tinnitus.

Are your helpline services available 24/7?

Our helpline services are available Monday to Friday from 9am to 5pm UK time. Outside of these hours, individuals can leave a message and we will respond as soon as possible.

What is the average wait time for callers to speak with a representative?

We strive to answer all calls as quickly as possible, but during busy periods the wait time may be longer. On average, callers can expect to speak with a representative within 5-10 minutes.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, all of our helpline representatives undergo extensive training to ensure they are equipped to handle a variety of issues related to tinnitus. They are also experienced in providing emotional support and guidance to individuals who may be struggling with the condition.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously. All calls to our helpline are completely confidential and our representatives are trained to handle sensitive information with the utmost care. We do not share any personal information with third parties without the caller's explicit consent.

Reviews

  • Nick

    Had a phone call last year from support adviser. Not friendly or helpful. Seem to be making no progress whatsoever and rate a measure of success in the number of calls they take. Was enthusiastic about the new CEO who lasted 2 months and was covered up. Have made good suggestions as to how to link up and raise funds and involve the community. What's happened with the roundtable meeting in 2020, how much was secured in funding? What's the ambiguous aim 'where no one suffers from tinnitus' actually mean? Where is the roadmap to treatments? Rebranding was good but the following tinnitus awareness week 23 was a disaster and disappointed a large percentage of the community. 5 days posting info on noise induced tinnitus and people wearing hearing protection. All it did is make sufferers feel remorse and regret. One day would suffice. It was a disaster. They do run a tight ship quite efficiently and some good partnerships should help raise money but they have left us in the dark ages with this condition when similar conditions like epilepsy, Parkinson's and alike have a plethora of treatment options. They make me feel negative and I'm far from the only one. We need a leader for a start that has a clear plan that is communicated to us. The organisation is isolated from the 7.6 million with tinnitus and unknown to those without. A new leader and overhall of long termers is required for a new era and ambitious, clearly communicated aims. 45 years and not a single treatment and little awareness. Is this a charity leading us forward?

    27-02-2023
  • jacqueline ringrose

    Years ago ,about 7 .I developed Tinnitus .I searched the web sites for help ,and found The BTA .I filled in the forms ,,,,to join, with some relief. However , Imagine my amazement ,when my application was turned down Reason given,was that I was regarded as a " TROLL" . Never having heard this word before ,or what it applied to. ,and ,as I live in Sheffield where the Head office of the B.T.A is , I decided to go ,and find out why I had been turned down . Seemingly ,the woman ( I've forgotten her name ) was in London. I was assured by the other people there ,that she would be informed of my visit ,and someone would be in touch . Needless to say ,no one did ,So,,,,,,, I still have no one to talk to about this extremely annoying ,incurable disease.

    27-05-2021
  • Patrick M

    A source of advice and support for people living with tinnitus.

    27-05-2020
  • Robert Malkin

    27-05-2018