Tim Croft Flooring Ltd
Tim Croft Flooring Ltd is a company based in Hythe, England that specializes in providing finishing materials for construction projects. They are known for their wide selection of linoleum and rug options, making them a go-to destination for those in need of quality flooring solutions. With a focus on customer satisfaction, Tim Croft Flooring Ltd is dedicated to providing exceptional service to all of their clients. Their shop is a popular destination for those in the building and construction industry, as well as anyone looking for high-quality materials for their home or business.
Introduction to Tim Croft Flooring Ltd
Tim Croft Flooring Ltd has been in the business of supplying finishing materials for the construction industry for over 30 years. The company was founded by Tim Croft and has since become one of the most reputable suppliers of linoleum and rugs in Hythe, England. What makes this company unique is their commitment to providing high-quality materials at affordable prices.Services & Products
Tim Croft Flooring Ltd offers a wide range of services to their customers, including the supply and installation of linoleum and rugs. They also provide expert advice on which materials would be best suited for specific projects. Customers can buy a variety of products from this company, including carpets, vinyl flooring, and underlay.Location
Located on 108 High St in Hythe, Tim Croft Flooring Ltd is situated in a bustling area with a variety of shops and businesses. Customers can expect to find a range of stores selling everything from clothing to electronics. The area is easily accessible by public transportation, with the nearest bus stop just a few minutes' walk away. The three closest public transportation options are the Hythe Green Bus Stop (0.1 miles), the Hythe, Red Lion Square Bus Stop (0.1 miles), and the Hythe, Waitrose Bus Stop (0.2 miles).Benefits
Customers should choose Tim Croft Flooring Ltd over other suppliers in the same industry because of their commitment to providing high-quality materials at affordable prices. The company has a reputation for excellent customer service, and their experienced staff is always on hand to offer expert advice.Good to know
Customers should be aware that Tim Croft Flooring Ltd offers a free measuring and estimating service. This service allows customers to get an accurate estimate of the cost of materials and installation before making a purchase.Reviews
Customers rave about the quality of the products and the excellent customer service provided by Tim Croft Flooring Ltd. Many customers have commented on the expert advice provided by the staff, and the quick and efficient installation process. Overall, customers are extremely satisfied with their experience with this company.Amenities
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online shopping -
delivery
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in-store pickup
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customization
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installation
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return policy
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warranty
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expert advice
FAQ
What is your return policy on rugs?
Our return policy on rugs allows customers to return their purchase within 30 days of delivery. The rug must be in its original condition and packaging, and the customer is responsible for return shipping costs. Refunds will be issued once the rug is received and inspected.Can I view samples or swatches before making a purchase?
Yes, we offer samples and swatches of our rugs for customers to view before making a purchase. Please contact us to request samples and we will be happy to assist you.Do you offer any warranties or guarantees on your rugs?
Yes, we offer a 1-year manufacturer's warranty on all of our rugs. If there are any defects or issues with the rug during this time, please contact us and we will work to resolve the issue.Can you provide samples of your linoleum products?
Yes, we can provide samples of our linoleum products upon request. Please contact us and we will be happy to send you samples.What is your return policy for linoleum products?
Our return policy for linoleum products allows customers to return their purchase within 30 days of delivery. The product must be in its original condition and packaging, and the customer is responsible for return shipping costs. Refunds will be issued once the product is received and inspected.Reviews
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Brad Webber
Having entrusted Tim with laying carpet and hard flooring in our house over the past five years, we wouldn't trust anyone else. The workmanship is faultless and stands the test of time. The advice and recommendations are considered and personalised.
18-10-2022
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Lee Hooper
Non responsive customer service and under developed store staff
18-06-2022
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paola pareglio
We have used Tim Croft twice in the last few years and we can say without a doubt that Tim and his team work to a very high standard to guarantee a perfect result. We were very pleased with the results on both occasions. A special mention to his wife Vicky, who manages the shop in the High Street in Hythe, who has been very helpful and professional in assisting and advising us on the various type of materials, pros and cons, supplying also samples and images to help us to decide. Five stars!!!
18-06-2022
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Andrew Harris
Excellent service, great carpet and fitting. What’s not to like. Highly recommended.
18-06-2021
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Mark Wilkins
I can't say how delighted we are with the service from Tim Croft Flooring. From our first visit to their lovely premises in Hythe High Street when Vicky couldn't have been more helpful, her knowledge is unsurpassed. She was quick to forward their quote once we had made a decision and the quote was competitive. Tim and his team fitted our carpets and Amtico flooring effortlessly, his attention to detail was exemplary and the finish perfect. Very much looking forward to him completing the final room in our home in a week or so. What's more, Wilton, their adorable dog, provides the perfect excuse to pop in and say hello! Cannot recommend this perfect family team highly enough.
18-06-2021
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Steph Whitehead
Fantastic service from start to finish. Thank you Tim & Vicky will definitely recommend you lovely people.
18-06-2021
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Emma Hughes
Quite honestly the worst customer service I have received in a very long time. Gave the impression that they were not remotely interested in my (admittedly rather small) order as it "could not be sourced" which was interesting because I was able to get exactly what I needed (to order) in Remland Folkestone the next day. Remland could not have been more friendly and helpful. I would not bother with this company. Edit: Tim, your poor response to my complaint says it all really. No, I was not offered any "other solutions" at all, except "you will have to try somewhere else, we can't source vinyl". I have no need whatsoever to lie about this Tim, as I have nothing to gain from it. I did not necessarily want something "from the roll" as you put it. I wanted to discuss my options for our en-suite flooring. The vendor I did get help from took the time to discuss different types of flooring e.g. the Karndean tiles we used in the family bathroom vs vinyl, plank vs sheet etc. They also gave me sample books of flooring to take home to see how they looked, so I could get the flooring that worked best for us. That Tim is proper service, as is a reasoned response to a genuine complaint. Your response only proves my point about your company's customer service.
18-06-2021
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Steven Way
Great carpet and service. Quickly delivered and laid. Thanks
18-06-2020
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urban Kuhl
A great thank you to the team at Tim Croft Flooring. The advice we received from Vicky in the store was much appreciated, the knowledge she has on the various flooring material is incredible. We spent quite some time choosing the appropriate flooring, and nothing was too much, Vicky is an example for other store owners. The fitting of both carpet and LVT was done by Tim with his young colleague Seth. The fitting was expertly done, in the time frame given. Tim and Seth left the rooms tidy and removed and disposed of the old carpets. Highly recommend the whole team if you’re looking for new flooring. Wishing well deserved success with your new venture and definitely will recommend you to family and friends.
18-06-2019
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debbie parry
Very friendly and efficient service
18-06-2019
