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Tile Stores

Tiles Away

Tiles Away is a tile store located in Norwich, England. They offer a wide variety of tiles for all types of projects, from kitchen backsplashes to bathroom floors. Their shop provides a great shopping experience for those looking to renovate or decorate their homes. With a focus on quality and customer service, Tiles Away is the perfect destination for all your tile needs.

Introduction to Tiles Away

Tiles Away is a family-owned tile store located in Norwich, England. The company has been in business for over 20 years and specializes in providing high-quality tiles to both residential and commercial customers. What sets Tiles Away apart is their commitment to customer service and their extensive selection of tiles from all over the world.

Services & Products

Tiles Away offers a wide range of tiles for every type of project, including ceramic, porcelain, natural stone, and glass tiles. They also offer installation services for those who prefer a professional installation. Additionally, they provide free design consultations to help customers choose the perfect tiles for their space.

Location

Tiles Away is located on Derby Street in Norwich, a bustling area with plenty of shops and restaurants nearby. The area is known for its vibrant atmosphere and trendy vibe. The store is easily accessible by public transportation, with the closest bus stop being just a 2-minute walk away. The Norwich railway station is also just a 15-minute walk from the store.

Benefits

Customers should choose Tiles Away for their exceptional customer service, vast selection of tiles, and competitive pricing. The staff is knowledgeable and always willing to help customers find the perfect tiles for their project. They also offer free samples so customers can see and feel the tiles before making a purchase.

Good to Know

Customers should be aware that Tiles Away is closed on Sundays and that they may need to book an appointment for installation services.

Reviews

Customers rave about the exceptional customer service and high-quality tiles at Tiles Away. They appreciate the staff's knowledge and willingness to go above and beyond to help them find the perfect tiles. Many customers also note the competitive pricing and wide selection of tiles as reasons why they keep coming back to Tiles Away.

Amenities

  • amenity
    free parking
  • amenity
    delivery service
  • amenity
    design assistance
  • amenity
    installation service
  • amenity
    customization
  • amenity
    credit card acceptance
  • amenity
    online shopping
  • amenity
    sample display
  • amenity
    expert advice

FAQ

What type of tile materials do you offer?

At Tiles Away, we offer a variety of tile materials including ceramic, porcelain, glass, stone, and metal. Our selection includes various sizes, colors, and finishes to accommodate any design preference.

Can you provide me with design recommendations for my specific project?

Yes, we have a team of experienced designers who can provide you with recommendations for your specific project. We take into consideration your style, budget, and any other requirements to help you achieve your desired look.

Do you offer installation services or recommendations for reliable installers?

While we do not offer installation services, we can provide recommendations for reliable installers in the area. We have established relationships with several reputable installers and would be happy to connect you with them.

What is your return policy for unused or defective tiles?

Our return policy for unused or defective tiles allows for returns within 30 days of purchase with a valid receipt. We will provide a full refund or exchange for the product. Defective tiles may be returned beyond the 30-day period, but we ask that you notify us as soon as possible so we can make arrangements for the return.

Are there any promotions or discounts currently available for your tile products?

We frequently offer promotions and discounts on our tile products, but they may vary depending on the season and availability. We recommend checking our website or visiting our store to see our current promotions and discounts. Additionally, signing up for our newsletter will keep you informed about our latest deals and offerings.

Reviews

  • Jesse Jones

    Tim and his team have been a miracle to me - I've been confused about how to best tile my kitchen floor and bathroom, as a novice (female) tiler, and they were super helpful with advice, good quality materials, and a friendly supportive atmosphere. They will always be my go-to tiling place in Norwich, and they do an NHS discount!

    13-05-2023
  • Geoff King

    27-02-2023
  • Kev Foley

    Really helpful staff. Just browsing originally but ended up buying tiles and adhesive here instead of the other local bigger companies who ignored me whilst I was in their shops. Prices at Tiles Away were better too making the purchase a no brainer.

    27-01-2023
  • Jennifer Underdown

    Very helpful and so friendly. Martin, Paul and Tim do their best for you. Highly recommended and a great selection of tiles to choose from. Very down to earth. 👍

    27-08-2022
  • Stephen Cottrell

    The team were brilliant from start to finish. Very informative, friendly, no pressure and professional.. thank you to Tim, Martin & Paul. Highly recommended.

    27-07-2022
  • Chris Wright

    Very helpful and knowledgeable.

    27-06-2022
  • Monika

    Great service, quality and stock availability within short period of awaiting time, it was 3 days for product I ordred.

    27-05-2022
  • Heidi Oliver

    27-05-2022
  • Linda Arthur

    I had a small tiling project, and tried Tiles Away, as they were local. They had a great range of tiles and helped me choose the ones that were right for my kitchen. When I couldn't find a tiler to put them on the walls, they encouraged me to give it a go myself, giving me all the help and advice that I needed. And tadah! this was the result. What great guys they are. Really helpful and professional. Thanks!

    27-05-2022
  • Jerry Napthine

    Very helpful advice

    27-05-2022