Three Sisters Care
Three Sisters Care is a London-based company that specializes in providing home help and aged care services to individuals in need. They also offer household services to assist with daily tasks and promote independent living. With a focus on healthcare and medicine, Three Sisters Care is dedicated to improving the quality of life for their clients.
Introduction to Three Sisters Care
Three Sisters Care is a UK-based company founded with the aim of providing quality care services to the elderly and individuals with disabilities. The company began operations in London and has since expanded its services to various parts of England. What makes Three Sisters Care unique is its commitment to providing personalized care services that cater to the specific needs of each client.Services & products
Three Sisters Care offers a range of services that include home helps, aged care, household services, and healthcare & medicine. Home helps involve providing assistance with daily living activities such as meal preparation, personal hygiene, and medication management. Aged care, on the other hand, focuses on providing specialized care services to the elderly, including dementia and Alzheimer's care. Household services include cleaning, laundry, and other domestic chores, while healthcare & medicine cover medical services such as wound care, medication administration, and physiotherapy.Location
Three Sisters Care is located in the Montefiore Centre on Hanbury St in London. The area is known for its vibrant atmosphere, with numerous food and shopping options available. The nearest public transportation options include the Aldgate East station, which is 0.2 miles away, the Whitechapel station, which is 0.3 miles away, and the Liverpool Street station, which is 0.6 miles away.Benefits
What sets Three Sisters Care apart from its competitors is its commitment to providing high-quality, personalized care services. The company employs qualified and experienced caregivers who undergo regular training to ensure that they are up-to-date with the latest care practices. Additionally, the company offers flexible care plans that can be tailored to meet the specific needs of each client.Good to know
Customers should be aware that Three Sisters Care is committed to providing affordable care services to all its clients. The company offers regular promotions and discounts to ensure that its services are accessible to everyone.Reviews
Customer reviews of Three Sisters Care have been overwhelmingly positive, with many clients praising the company's caring and compassionate caregivers. Clients have also commended the company's attention to detail and its commitment to providing personalized care services.Amenities
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background check
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insurance
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bonded
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flexible schedule
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pet friendly
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cleaning supplies
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reliable
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punctual
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friendly
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experienced
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trustworthy
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organized
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professionalism
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responsive
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wheelchair access
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respite care
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geriatric care
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home care
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nursing care
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medical assistance
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dietary assistance
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activity program
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social support
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transport service
FAQ
What types of home help services do you offer?
We offer a range of home help services including household services, healthcare and medicine, and aged care services.What are your rates for your home help services?
Our rates vary depending on the specific services required and the level of assistance needed. Please contact us for a personalized quote.Do you conduct background checks on your employees?
Yes, we conduct thorough background checks on all of our employees to ensure their suitability and safety for providing home help services.Are your employees insured and trained for the services they provide?
Yes, all of our employees are insured and trained to provide the highest quality of service for the specific home help services they provide. We prioritize the safety and satisfaction of our clients.What types of aged care services does your company provide?
We provide a range of aged care services including assistance with daily living activities, medication management, dementia care, and respite care. Our goal is to improve the quality of life for seniors and their families.Reviews
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Rayhan Rumel
After 3sister service taken my grandmother said it was outstanding I appreciate thank you for outstanding job
13-05-2023
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Kamalpreet Kaur
As the daughter of a service user at Three Sisters Care, I am overjoyed to share my heartfelt appreciation for the exceptional care and compassion that my parent has received. The team at Three Sisters Care has truly gone above and beyond to ensure my parent's well-being and comfort, and I am incredibly grateful for their unwavering commitment to providing top-notch care. One aspect that particularly impressed me was the thorough and in-depth assessment process that Three Sisters Care conducted before commencing care for my parent. The assessment was comprehensive and meticulous, covering all aspects of my parent's physical, emotional, and social needs. The team took the time to listen to my parent's preferences and concerns, and they crafted a personalised care plan that was tailored to my parent's unique requirements. It gave me peace of mind knowing that my parent's care was based on a thorough understanding of their individual needs. Thank you Three Sisters Care!
27-04-2023
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ryan hridu
27-04-2023
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Apollonois Leonidas
I cannot recommend Three Sisters Care enough! The care and support they have provided to my family member have been exceptional. From the first phone call, I was impressed by their professionalism and kindness. The carers are incredibly compassionate, attentive and go above and beyond to provide quality care. They take the time to listen, understand individual needs and ensure that their clients feel valued and respected. The management team is also fantastic. They are always available to answer any questions and provide support. They genuinely care about their clients and it shows in the exceptional level of care provided. Overall, Three Sisters Care is a wonderful care company that truly puts their clients' needs first. I would highly recommend their services to anyone seeking high-quality care and support. Thank you, Three Sisters Care, for all that you do!
27-04-2023
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Riz Corp
Do not use! Care quality commission (cqc) rated as needs improvement. That is a major under statement. Carers can sign in and leave when they want, an hours call is done in 10 mins saying. Care support and domestic help is almost non existent. Carers have a list of things they can’t do and have left my grandmother mid bathing. For the money that is being paid to this company it’s disgusting that this is allowed to continue. Total scam to the system. Management support this behaviour and have been told that carers are struggling with time management. Yet they are quick to run in the house sign in without a hello and then leave as and when they wish with no record. I had checked my cctv cameras and am appalled that this has been going on for months. Shame on companies like this. Your family member are just a figure and a paycheck. Looks elsewhere and avoid this place. P.s please don’t bother replying with an apology and excuse. I’ve spoken to almost every person in that office and have been given the same run around speech.
27-04-2023
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Tricia G
It’s a shame I have to give a minimum of 1 star as this agency doesn’t even deserve that!!! My father moved into borough of Redbridge 5 months ago and Three sisters is the agency allocated by the council. I have had more issues/complaints in the last 5 months with this agency that i did for 18 months with his previous care agency, Caronne care in barking who were a lot better. Shame they don’t cover ilford. Since using 3 sisters there have been constant issues from incorrect billing, issues with carers and terrible service from their management who just don’t seem to care. I have several times spoken to their care manager Forina Begum. Firstly they never return calls and emails. When they do, there’s never really any remorse or genuine apology for their mistakes. They do not care about their elderly or vulnerable clients. After complaining that my father had 5 different carers in 7 days without any call to advise me. I was assured that this would not happen again and he would have a permanent carer. Disappointingly this week he has had 6 different carers in 6 days!!! Not sure how anyone think that’s acceptable for a pensioner and not to notify the family there would be strangers in and out. Whist the carers themselves are generally nice. This agency seems to have a staff who are extremely young and whilst well meaning they are Pretty inefficient. I will be contacting Redbridge immediately to see what acceptable standards they expect from their care agencies. Having dealt with others over the last 2/3 years, Three sisters are the worse care agency I’ve dealt with. I have no confidence in the care manager and believe there’s a lack of communication in the whole company which probably accounts for the unreliability and poor service. What your told is not what actually happens. I have dealt with Nayim once before. Now, after checking companies house I realise is one of the 3 directors - Directors, please have a good look at what is happening day to day in your company!! Looking at the Google reviews I’m very dubious of the 5 star reviews. After looking at the profiles of the 5 star reviews, there’s a theme, seems like most of the 5 star ones are staff and associates. Take a good look at the profiles!! PLEASE READ THEIR CQC REPORT - RATED REQUIRES IMPROVEMENT. That’s an understatement. I appreciate that no agency will be perfect and social care providers are stretched however Three Sisters do not demonstrate the values or behaviours that I would expect having dealt with other care service providers in the past. I am sure there will be the typical management response to this review defending the agency and asking that I contact to discuss. Problem is I have done nothing but been in discussions with with various people at Three sisters each time there’s an issue and nothing changes.
27-03-2023
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Jem
Extremely bad place to work poor practice by staff & management poor training, management awareness of correct practices overlooked Due to data protection I decline to email you directly, but can confirm I was employed by the company
27-03-2023
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Ak Nadim
❤️ Best care provider company in the East London ❤️
27-02-2023
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Nur Mottakim islam Fahim
Very good care company
27-02-2023
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Forhad Miah
I've been working with Three Sisters Care for a year now and I can confidently say that it's one of the best companies I've ever worked for. The team is friendly, supportive and always puts the needs of clients first. The working environment is positive and motivating, making every day at work a great experience. I highly recommend Three Sisters Care to anyone looking for quality care services.
27-02-2023