Tool Manufacturers, Tool Repair Shops
Thompson Group
Thompson Group is a company based in Newcastle upon Tyne, England. They specialize in tool repair shops, tool manufacturers, machinery & equipment, and machinery & equipment.
Introduction to Thompson Group
Thompson Group is a company based in Newcastle upon Tyne, England. The company has been providing services in the machinery and equipment industry for over 30 years. Thompson Group is a family-owned business that prides itself on providing quality services to its customers. What sets Thompson Group apart from its competitors is its exceptional customer service and attention to detail.Services & Products
Thompson Group offers a range of services in the machinery and equipment industry. The company specializes in tool repair, tool manufacturing, and providing machinery and equipment to its customers. Customers can purchase new machinery and equipment or have their existing tools repaired by the company's skilled technicians.Location
Thompson Group is located in Walker Riverside, a bustling commercial area in Newcastle upon Tyne. The area is home to many other businesses, including other machinery and equipment providers. Customers can expect a convenient and accessible location. The nearest public transportation options to Thompson Group are Byker Metro Station (1.3 miles), Chillingham Road Metro Station (1.5 miles), and Walkergate Metro Station (1.6 miles).Benefits
Customers should choose Thompson Group because of its excellent customer service and attention to detail. The company's skilled technicians are experts in the machinery and equipment industry, and they are committed to providing the highest quality services to their customers. Thompson Group also offers competitive pricing, making it an affordable option for businesses of all sizes.Good to Know
Customers should be aware that Thompson Group only provides services in the machinery and equipment industry. The company does not offer services in other industries.Reviews
Customers have raved about the exceptional customer service provided by Thompson Group. They have praised the company's skilled technicians for their expertise and attention to detail. Customers have also noted the competitive pricing offered by the company, making Thompson Group an affordable option for businesses of all sizes.Amenities
-
certified technician
FAQ
How long does it usually take for repairs to be completed?
Our repair times vary depending on the extent of the damage to the tool or equipment. We strive to complete repairs as quickly as possible while still ensuring quality workmanship. Once we assess the damage, we will provide you with an estimated timeline for completion.Do you provide pick-up and delivery services for tools and equipment?
Yes, we offer pick-up and delivery services for tools and equipment that require repair. We understand that transportation can be a hassle, and we want to make the repair process as convenient as possible for our customers. Just let us know and we will arrange a pickup time that works for you.Can you provide references from other companies who have used your tools?
Yes, we can provide references from other companies that have used our tools. We take pride in the quality of our products and services, and we are happy to share feedback from our satisfied customers.What is your product warranty and do you provide technical support?
We offer a standard product warranty that covers any defects in materials or workmanship for a specified period after the purchase date. We also provide technical support for our products to ensure that our customers are able to get the most out of their tools and equipment.How do you ensure the quality and durability of your tools?
We use high-quality materials and rigorous manufacturing processes to ensure that our tools meet the highest standards of quality and durability. Additionally, we perform thorough testing and quality control checks before our products are released to the market to ensure that they meet our strict requirements.Reviews
-
Jim Morris
Great bunch of lads here, hired a pickup truck to unload some stacks of herbs for my business.
29-07-2022
-
David Pacey
29-05-2022
-
Alan McGuinness
Nice group of people extremely helpful and accommodating many thanks Alan re:- mast
29-05-2021
