TheModelShop
TheModelShop is a company based in Alton, England that specializes in providing a wide range of hobby-related products and services. Their offerings include acrylic stores, aeromodel shops, aircraft supply stores, boat dealers, boutiques, car stereo stores, hobby stores, model shops, paint stores, scale model clubs, toy stores, and wheel stores. They cater to a variety of interests, including sports and hobbies, cars, boats, and motorcycles. The company is committed to providing high-quality products and exceptional customer service to hobby enthusiasts and shoppers alike.
Introduction to TheModelShop
TheModelShop is a unique company that has been providing excellent services to customers for many years. The company's purpose is to provide customers with high-quality products and services that are tailored to their needs. The company has a rich history of providing top-notch service to its customers, which has led to its success in the industry.Services & products
TheModelShop offers a wide range of services, including acrylic stores, aeromodel shops, aircraft supply stores, boat dealers, boutiques, car stereo stores, hobby stores, model shops, paint stores, scale model clubs, toy stores, and wheel stores. Customers can buy a variety of items from the company, including clothing, electronics, and sports and hobby equipment.Location
TheModelShop is located in Alton, England, in the Soldridge Business Park. The area is home to many businesses, including shops and shopping centers, as well as sports and hobby stores. Customers can expect to experience a bustling and vibrant atmosphere in the area. The closest public transportation options are the Alton Train Station, the Medstead and Four Marks Train Station, and the Alton Bus Station.Benefits
Customers should choose TheModelShop because the company offers top-notch service and high-quality products. The company's experienced staff is dedicated to providing customers with the best possible experience. The company also offers competitive pricing and a wide range of products and services, making it a one-stop-shop for all of your needs.Good to know
Customers should be aware that TheModelShop is committed to providing excellent service and will go above and beyond to ensure that customers are satisfied with their purchases. The company also offers a customer loyalty program, which provides customers with exclusive discounts and offers.Reviews
Customers have had excellent experiences with TheModelShop, praising the company for its high-quality products and excellent service. Customers have also noted that the staff is knowledgeable and friendly, making it a pleasure to shop at the store. Overall, customers highly recommend TheModelShop for all of your shopping needs.Amenities
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customization -
online shopping
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delivery service
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returns
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repair service
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parts
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accessories
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kits
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models
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paint
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building tools
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landing gear
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maintenance
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credit card payment
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free parking
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wi-fi
FAQ
Do you offer installation services for the wheels you sell?
Yes, we offer installation services for the wheels we sell. Our experienced technicians will ensure that your wheels are installed correctly and safely. Please contact us for more information and to schedule an appointment.Are there any age restrictions for joining the scale model club?
No, there are no age restrictions for joining the scale model club. We welcome all enthusiasts, regardless of age or skill level. Our club is a great way to meet fellow modelers, learn new techniques, and showcase your work.What opportunities are there for members to display their models or participate in competitions?
We hold regular events and competitions for our scale model club members to showcase their work and compete with other enthusiasts. We also participate in local and national competitions and exhibitions. Additionally, we offer opportunities for members to display their models in our store and on our website.What warranties do you offer on your boats and what do they cover?
We offer various warranties on our boats, depending on the manufacturer and model. These warranties typically cover defects in materials and workmanship for a specified period of time. Please contact us for more detailed information on the specific warranty for the boat you are interested in.Can you provide recommendations on which car stereo system would be best for my vehicle?
Yes, we can provide recommendations on which car stereo system would be best for your vehicle. Our knowledgeable staff can help you select a system that fits your needs and budget, and we offer professional installation services to ensure that your new stereo is installed correctly. Please visit our store or contact us for more information.Reviews
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Dale Boyce
Visited the shop with an idea of what I wanted but also lots of questions. Very helpful without being pushy. It’s an hour drive for me but I’ll definitely go back for spares etc 👍
29-04-2023
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lu ke
Easier to deal directly with China. It took them (~60 miles away) two weeks just to ship the item (so they probably never had it in stock to begin with) and a further three days to deliver it - but that's just the start, I have just recieved a notification from the delivery company stating that the order is complete - I checked, and they have delivered it to the wrong address (I double checked the paypal receipt and the correct information was supplied to the seller). I have no access to the building it was deliverd to and in this neighbourhood it's as good as gone... so that's the best part of fifty quid in the toilet. Thanks.
28-02-2023
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Daniel Otoole
Absolutely dreadful shop 2 weeks been waiting for my order and still not arrived. Not replying to my emails either
28-02-2023
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Mark Rutherford
No communication, item 10 days late, website said in stock turned out it was to order. "My orders" list empty. Took £120 of me quick enough. Really poor seller.
28-02-2023
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Dan Shelton
Placed an order on the evening of 27th Jan. Received an email to say processing 29th Jan. Not arrived by 4th Jan so send message. Email received 5th Jan saying will be posted on Mon 6th. Still nothing by 9th Jan. Called shop - told will be sent out. Email received 9th Jan with shipping number that did not show on Royal Mails site. 13th Jan and still nothing. Refund sent. On the 27th I ordered from 5 shops. 1 of which was in the south of France. 1 order arrived on the 31st. 2 arrived on the 1st 1 arrived on the 2nd Item from France arrived on the 3rd of Jan. If the item was not in stock - Let the customer know. If the item has not been sent - Let the customer know. Finally - actually ship the item! Really poor service especially by a hobby shop. Hobby shops need our support as much as we need theirs.
28-02-2023
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John Warren
Ordered spare parts for my little boy's RC car. 5 months on and still no parts, no refund and no reply. Order details have disappeared from my account. Disgraceful. Not amused.
28-02-2023
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Dale Burr
Scammers. They take payment for goods they don't have, and have no intention of providing. No response to emails or messages. Had to file Paypal claim to get money back.
29-12-2022
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Peter Snell
My purchased item was advertised as in stock and my money was taken from my card. Two (working) days later I was informed that not only was the item not in stock but was in fact discontinued. A week on and I am still awaiting my refund - or any further contact whatsoever. Fortunately I paid by credit card so will be able to action a charge back if my refund does not appear soon. I would advise to think twice before using this company and use with caution if you do go ahead.
29-09-2022
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Alan Richardson
29-05-2022
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Adam Mcguinness
Great service, very friendly, great stock. Ian was quick to offer his knowledge and help with my RC car, will definitely be a returning customer 👍
29-05-2022
