The Yorkshire Lounge

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Reviews

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  Aubin

  I had a good experience. Friendly staff. Nice breakfast selection (eggs, bacon, bread, butter, preserve). Awesome view on the tarmac and the runway. I recommend!

  28-05-2023
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  AJ Whiteley

  Having monzo gets us into the Yorkshire lounge for £20 each. All you can eat what ever food is available and anything from the drinks menu (attached). Hot food today was scrambled egg, beans, tomatoes, bacon, toast. Other none cooked option as well.

  15-05-2023
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  Cian Hendricken

  Worst lounge I’ve ever been too. Too noisy. No private toilet. Coffee machine is terrible.

  08-05-2023
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  David Newstead

  This lounge is not fit for purpose and is run very poorly. Please don’t waste your money in this so called executive lounge look at other reviews. We were told on arrival that it was full as usual. 4th time this has happened we did manage to gain entry when the lady on reception was helping serving in the lounge ??? When we got in there was around 3 families in there that’s it.. I suppose the less people you let in the less work you have to do. The lounge is very small the food is poor..This airport is the biggest ripoff ever 6£ to drop people off absolute nightmare.we use other airports now even though this is our local rather drive to Manchester.

  29-04-2023
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  Nigel Lambert

  I booked for a relaxing time before my flight on 23/03/2023. To say I was disappointed and underwhelmed is an understatement. Firstly the food on offer was well below par, for what I would of expected after paying £30.00. It was either pasta, some bland chicken curry, or a jacket potato. Secondly on the website it states that they do not accept bookings of groups of people over 8. I counted 13 men all together laughing and joking in raised voices, apparently all going away to play golf in a big gang (you couldn't help overhearing. Raucous behavior for being in an airport environment in my opinion. This behavior was not challenged by any staff, and they were not asked to settle or tone it down, for the benefit of other patrons. Its true they may of all booked separately, even so. I will not be using this lounge, nor probably any other in future. After being in there for 20 minutes, I left. What a waste of money.

  29-04-2023
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  Kelly Adams

  Food was cold not much choice looked like it had been there for a week never mind a few hours definitely would not go again

  29-04-2023
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  Kieran Woods

  Poor service from reception attempted to visit at 6:30pm 30/03 and was basically told there was no hot food and they were closing soon 8pm.. Our flight didn’t leave for a few hours so asked to use for the hour and a half with an abrupt no. Don’t rely on this lounge and if you do be prepared for unfriendly and unwelcome service won’t bother trying again.

  29-04-2023
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  Paul F

  Absolutely fantastic service. We were a large group of 6 adults and 5 kids. Everyone was really helpful and the chef was spectacular, really going out of her way to cater for our needs.

  29-04-2023
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  Andreas Siglreithmaier

  This lounge is among the worst lounges in the world. Breakfast offer is a joke. Refill of the few items they have is slow and there is no effort from the staff. Not even to mention the quality. It is just a cash cow. If you have free access - fine - use it as a waiting room. If you need to pay for access - spend your money elsewhere in the terminal. Everything is better than in this lounge.

  29-03-2023
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  George Goodwin

  The service at this lounge, particularly at reception, is absolutely shocking. Immediately upon arrival I encountered a problem, as the receptionist had absolutely no idea how to allow me access to the loungue using the QR code provided to me via the airline, and in the end, it took about 15 minutes for her to figure it out and grant me access, all because she did not know how to enter this type of booking into the system. This in and of itself would not be a problem; systems change, routines are updated, and so on and so forth, and I am more than happy to wait while these problems are worked out. What is a problem however, is how the receptionist deemed fit to conduct herself during this process. Myself and my partner were treat like peasents; naught but dirt on the sole of her shoe. Here are some highlights of that encounter: - She implied that me and my partner were scummy people simply trying to sneak our way into the lounge free of charge. - She happily declared that she would only grant us access to the lounge if their weren't higher paying customers she could enter instead. - She time and time again, and very rudely, implied that the ongoing issue (which proved to be the consequence of her own ignorance) was our fault, and that we must have done something incorrectly. - Worst of all, she declared all of this loudly and proudly, and encouraged the long line forming behind us to join in with her classist tirade. Eventually however, the foul reincarnation of Hyacinth Bucket before us was pushed aside by another member of staff, one blessed with the apparently most illusive skill of computer literacy, and we were finally admited to the lounge. And what waited for us after that ordeal I hear you cry? Was it a facility so rife with luxury and oppulence that the great stress of entry remained as naught but an unpleasent fever dream? Well, if your idea of luxury and oppulence is a limited range of breakfast stuff's befitting of a medieval roadside inn, then yes! If however, you are a creature of the 21st century, then the small selection of burnt and flavourless options will likely prove dissapointing. What I find most perplexing of all, is that judging by the other reviews submitted these issues are hardly new. How does such a facility remain profitable when it has such horrendous offerings? Is it because of people such as myself, who assume a certain level of quality with all airport lounges, so do not bother to check the reviews until it is too late? Whatever the reason, I emplore you to give this place a miss. It simply is not worth it.

  29-03-2023