The Wullcomb

FAQ

Reviews

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  rayyan sleem

  (Translated by Google) In terms of the location, my apartment was overlooking the street. Indeed, the cars disturbed, especially the ambulance. When I left the apartment, it was clear exploitation of the Gulf nationals by imposing fines on furniture and other things, knowing that I delivered the apartment clean as it is and I did not pay them. The lawsuit was filed through the company in the contract to the court. Thank God, an amount of (35) pounds out of (1850)!! (Original) من ناحيه الموقع كانت شقتي مطلة على الشارع فعلا ازعاج السيارات خاصة الاسعاف وعند مغادرتي للشقة استغلال واضح للخليجيين بفرض غرامات على الاثاث وغيرها مع العلم اني سلمت الشقة نظيفه كما هي ولم ادفع لهم وتم رفع الدعوه عن طريق الشركة في العقد للمحكمة والحمدلله تم خصم مبلغ (٣٥) باوند من اصل (١٨٥٠)!!

  23-05-2023
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  Zenaa Carnall

  20-05-2023
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  Bansri Sejpal

  The Wullcomb management and concierge team have been beyond incredible throughout my whole 3 year stay. They have gone above and beyond when I've required any help! If I wasn't moving cities, I would have continued to stay with The Wullcomb - definitely the best place I've ever lived in and super grateful to have had this experience. With everything from any issues within my flat, to when I was flat hunting again, to my actual move (which ended up being more chaotic than planned) - they have been amazing and always do their best to help. I can't recommend them enough and will genuinely miss them all and the building. I was going through a hard time during some of my stay at The Wullcomb and they would check in on me to make sure I'm ok, and offer any support which was really truly appreciated. They're all super friendly, calm and really helpful - always nice to come home to them greeting you with a smile and getting to know you! They've created a really chill, friendly and approachable vibe, which has made it easy to become friends with all of them too. Thank you for being so amazing Team Wullcomb :) you shall be very missed!! If you're looking to stay here - do it with no hesitation, it will be the best decision you've made. I can't say enough good things about them. The building itself is gorgeous! Very well designed - any visitors I had would always compliment on how amazing it looks (very Instagram'able haha). The terrace on the 5th floor is amazing especially in summer, and the communal spaces are so nicely done. Every part of the building feels homely, not just the flat you live in. Your packages are collected for you and kept in a safe storage room which is handy, and there is always someone in the office downstairs to go speak to about anything. They put on communal events and clubs/classes (like yoga, running, summer parties) which are great fun and a good way to meet other residents. The decor they do at Christmas time is my fave! There is a cute and friendly cafe attached to the bottom of the building where you can access it from inside The Wullcomb, and you get 10% off for being a Wullcomb resident. The building feels like a world of it's own, and then you step outside a 60 second walk away from Highcross Shopping centre and the restaurants. There is parking if you want it as part of your package and also bike storage (very safe, kept my bike in there the whole time and rarely checked in on it). The flats themselves are really well designed, especially the big kitchens even in the 1 bedroom and studio apartments, which is rare to get. I got a furnished apartment and the furniture was lovely and great quality too, not your cheap/standard Ikea furniture like other rentals! You will love living here, it feels very luxurious and is kept very clean in the communal spaces. The management and concierge team at The Wullcomb have been amazing with swiftly addressing any issues I've raised - they create a safe environment to bring up anything and you know you will be heard and get a friendly response. I had an issue early on in my tenancy with the washing machine, where it wasn't quite obvious what the issue was, but they came to see me and could see it was really bothering me so they promptly replaced it. They definitely put their tenants and their experience first!! They have a maintenance team that comes regularly to the building, who are also really friendly and fix any other issues in the flat that have been logged. As there is 24h concierge in the building, there is always someone to speak to about anything and if they can help at the time they definitely will - my hot water wasn't working late at night one time and the concierge came and sorted it for me then and there. You are in very safe hands at The Wullcomb and will be very well looked aftered! Only downside - if you move somewhere else you will be leaving with very high standards!

  13-05-2023
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  Fatimas kefi

  If you know what’s good for you, AVOID THIS ACCOMMODATION!!!!!!!!!! Yeah I know, it’s fancy, luxurious and all. BUT THEY CHARGE YOU ALL YOUR DEPOSIT DURING MOVE-OUT. We left the our flat very clean (as we hired a professional cleaner) and although there were a few damages, they weren’t worth what we got charged. Anything they want to replace, they literally charge you for it. Whether it is damaged or not. They did this to me and my friend as well. THEY QUITE FRANKLY EXTORT FROM CLIENTS and that’s the honest TRUTH. If you must, snap each thing when moving in. It will save you a lot when moving out. What they do is terrible and I hope they change.

  06-05-2023
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  Charles Turton

  The Wullcomb is perfectly located within the city centre. It has great facilities and the apartment we stayed in was perfect for us. Good size, modern, with a great viewing overlooking the city. The staff were friendly, helpful and accommodating.

  06-05-2023
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  Hana Alorabi

  It was a very nice place in terms of services and staff. I lived in it for a year and a month, and after moving from it, I got my full deposit because I cleaned the apartment as I received it. I would like to thank the staff for their services.

  27-04-2023
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  Rhys Owen Edwards

  Very expensive for what you receive. The Rooms are insanely hot during the summer and there’s a fly problem that persists through the hot months. Bullying tactics by the highly unprofessional management. Despite them claiming they’re “dog friendly”, they allow ONE very small dog. My frenchie was apparently too big. A FRENCHIE! Refused to pay their exorbitant check-out fees. So one of their staff feels it’s acceptable to take pictures of me whenever they see me in town to prove I’m still in the area. Very weird. Would not recommend.

  27-02-2023
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  Bristow

  The place is good with respect to the location and the facilities offered. Everything was fine until we moved out. They will try to replace things and then charge that money to you. The check out experience was really bad. Better click photographs of each and every item in the apartment when you move in and when you move out. It ll come handy when they charge you for everything at the end of your tenancy. Will not recommend it to anyone.

  27-12-2022
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  Rylee Curtis

  I don’t think I’ve ever lived somewhere that felt more like home, the staff are always so helpful and welcoming and the flat itself was a perfect place to work remotely or have guests over to enjoy the 5th floor terrace. I am sad to have to leave but happy to have lived there at all! Thank you Wullcomb 😊

  27-12-2022
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  devindar kaur

  The washing appliances in the flat are completely useless and cheap. My washing machine has broken down 5 times since moving in and flooded my flat multiple times and ruined several of my clothes.

  27-12-2022