The Word Hub
The Word Hub is a company based in Birmingham, England, that offers a range of services including Desktop Publishing and Transcription. They specialize in IT & E-Commerce, providing expert solutions to their clients.
Introduction to The Word Hub
The Word Hub is a company that provides Desktop Publishing Services and Transcription Services. Founded in 2010, the company has been providing quality services to its clients for over a decade. The aim of The Word Hub is to provide clients with the best possible service in the industry, by utilizing the latest technology and employing highly skilled professionals. The company's unique selling point is its ability to offer a range of services, which are tailored to meet the specific needs of each client.Services & products
The Word Hub offers a range of services including Desktop Publishing Services and Transcription Services. Customers can expect high-quality work from the company's team of experienced professionals. The Desktop Publishing Services include graphic design, layout design, and typesetting. The Transcription Services include audio and video transcription, as well as captioning and subtitling. The company also offers IT & E-Commerce services, which include website design and development, e-commerce solutions, and digital marketing.Location
The Word Hub is located in Longbridge Technology Park, Innovation Centre, 1 Devon Way, Birmingham B31 2TS, United Kingdom. The area is home to many technology-based businesses, and clients can expect to find a range of services in the area. The location is easily accessible by public transportation, with the closest train station being Longbridge Station, which is 0.6 miles away. The closest bus stop is Longbridge, The Square, which is 0.1 miles away. The company is also located near the A38, which provides easy access to the M5 motorway.Benefits
The Word Hub is a company that prides itself on providing high-quality services to its clients. Customers can expect to receive personalized attention from the company's team of professionals, who will work with them to ensure that their specific needs are met. The company utilizes the latest technology to ensure that each project is completed efficiently and to the highest possible standard. The company also offers competitive pricing, making its services accessible to a wide range of clients.Good to know
Customers should be aware that The Word Hub is committed to ensuring that all work is completed to the highest possible standard. The company may require additional time to complete projects, in order to ensure that quality is not compromised. The company also offers a satisfaction guarantee to its clients, which means that if a client is not satisfied with the work completed, the company will work to rectify the situation.Reviews
Customers have praised The Word Hub for its high-quality work and personalized service. Many clients have commented on the company's attention to detail and its ability to deliver projects on time and within budget. Clients have also appreciated the company's commitment to ensuring that each project is completed to the highest possible standard. Overall, customers have expressed satisfaction with the services provided by The Word Hub.Amenities
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computer -
printer
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scanner
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internet access
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design software
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technical support
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online payment option
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security protocols
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software
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security system
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backup system
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quality assurance
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editing
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proofreading
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file conversion
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data entry
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customer service
FAQ
What is your turnaround time for completed transcriptions?
At The Word Hub, our standard turnaround time for transcriptions is 48-72 hours. However, we also offer expedited services for an additional fee to meet tighter deadlines.How do you ensure the accuracy of transcriptions?
We have a rigorous quality control process in place to ensure the accuracy of our transcriptions. Our team of experienced transcribers undergoes regular training and uses advanced software to transcribe, proofread, and edit the content. We also have a team of quality assurance specialists who review the final product before delivery to ensure its accuracy.Do you offer verbatim or edited transcriptions?
We offer both verbatim and edited transcriptions to meet the needs of our clients. Our verbatim transcriptions include every word spoken, including filler words and repetitions, while our edited transcriptions are cleaned up to remove any unnecessary content and ensure clarity.What is your pricing model for transcription services?
Our pricing model for transcription services is based on the length of the audio or video file, the complexity of the content, and the turnaround time required. We offer competitive pricing and discounts for bulk orders.Do you offer any additional services such as graphic design or copywriting to enhance the desktop publishing services?
Yes, in addition to our transcription services, we also offer graphic design and copywriting services to enhance our desktop publishing services. Our team of experienced designers and writers can help create engaging and professional content for your business needs. Please contact us for more information on our additional services.Reviews
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Aurora Hou
serious, expert, sending the translated documents rapidly, answering to your demands immediately, very reasonable fees. I had the experience with them for 2 different languages translated in English and i had asked them to have the certificated stamp.
27-10-2022
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Daley Francis
I used The Word Hub in a professional capacity and found the team extremely easy to work with. Organised everything quickly and effectively and everyone involved was pleased with the service. Will definitely use again.
27-05-2022
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Bernie Hasler
Darren and his team are very efficient and reasonable. Their standard of translation and attention to detail are always of a very high standard. I would recommend them to anyone looking for an accurate translation.
27-05-2022
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Adrian Donnelly
High quality translations, formatted correctly and delivered within the quoted lead time. Would definitely recommend.
27-05-2022
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Tom Nicholls
Positive: Professionalism, Quality, Responsiveness, Value
27-05-2022
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Rachel Wilson
Positive: Professionalism, Quality, Responsiveness, Value
27-05-2022
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Dara Mallon
Positive: Professionalism
27-05-2022
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Emma Middleton
I worked with Darren and the Word Hub team on several occasions in my role in marketing at a Higher Education institution. Projects were predominantly translating collateral into Simplified Mandarin, but they also translated content into Arabic, Russian, Bulgarian and a range of other languages too. One of the key reasons we worked with the Word Hub was because of their formatting service, so we had confidence that final files were accurate, and translated content wasn't being dropped in by our in house design team from a word doc, which can often lead to errors in translation. The team were always incredibly responsive, friendly and helpful and the majority of the translations were of high quality. On the handful of occasions where tweaks were suggested following our in house review, the team were very responsive to this and worked with us to reach a solution that was agreed by both the translator and the reviewer. Highly recommended.
27-05-2022
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ander cairo
Positive: Professionalism
27-05-2022
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Rachael Battersby
Positive: Professionalism, Quality, Responsiveness, Value
27-05-2022
