The Willows Cattery
The Willows Cattery is a pet boarding facility located in Staines-upon-Thames, England. They specialize in providing a comfortable and safe environment for cats while their owners are away. The cattery offers a range of services to ensure that pets are well-cared for, including feeding, grooming, and playtime. With a focus on providing top-quality care, The Willows Cattery is a trusted choice for pet owners in the area.
Introduction to The Willows Cattery
The Willows Cattery is a family-owned business that has been providing exceptional care for cats for over 20 years. The company's goal is to make sure each cat feels right at home while their owners are away. The Willows Cattery is unique because of their commitment to providing personalized care for each cat, ensuring their individual needs are met.Services & Products
The Willows Cattery offers a range of services, including long-term and short-term boarding, as well as day care for cats. The company also provides grooming services, such as baths and nail clipping, to make sure each cat looks and feels their best. The Willows Cattery also offers a selection of high-quality cat food and treats.Location
Located in Staines-upon-Thames, The Willows Cattery is situated in a peaceful and quiet area, perfect for cats looking to escape the hustle and bustle of the city. The surrounding area is primarily residential, with plenty of green spaces for cats to explore. The closest public transportation options are the Staines train station, which is 2.2 miles away, and the Staines bus station, which is 1.5 miles away. The nearest airport is London Heathrow, which is 6.6 miles away.Benefits
Customers should choose The Willows Cattery because of the company's commitment to providing exceptional care for cats. Each cat is given individual attention and care, ensuring their needs are met and their stay is comfortable. The Willows Cattery also provides a safe and secure environment for cats, giving owners peace of mind while they are away.Good to Know
Customers should be aware that The Willows Cattery requires all cats to be up-to-date on their vaccinations before their stay. The company also recommends that customers book their cat's stay in advance to ensure availability.Reviews
Customers rave about The Willows Cattery, praising the company for their exceptional care and attention to detail. Many customers note that their cats seem to enjoy their stay and come back happy and content. Overall, customers highly recommend The Willows Cattery for anyone looking for a safe and comfortable place to board their cat.Amenities
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grooming services -
pet sitting
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cage-free environment
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air conditioning
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heating
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separate rooms
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toys
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food
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water
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litter box
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scratching post
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blankets
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beds
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cat trees
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catnip
FAQ
What is the staff to cat ratio in your cattery?
At The Willows Cattery, we maintain a high staff to cat ratio to ensure that all our feline guests receive the attention and care they deserve. We have at least one staff member for every four cats in our facility.What types of accommodations do you offer for cats?
We offer a range of comfortable and secure accommodations for cats of all sizes and breeds. Our cattery features cozy beds, toys, and scratching posts to keep our feline guests entertained and relaxed. We also provide separate areas for cats who prefer to be alone and for those who enjoy socializing with other cats.How often do cats receive playtime and exercise while in your care?
We understand the importance of playtime and exercise for cats, and we make sure to provide plenty of both during our guests' stay. Our staff members spend time playing with the cats individually and in groups, and we have a designated play area where cats can run around and explore.Are there any additional services, such as grooming or medical care, that you provide?
In addition to our standard care services, we offer grooming services for cats who require it. We have experienced staff members who can provide baths, nail trims, and other grooming services as needed. We also work closely with local veterinarians to provide medical care for cats who require it during their stay.What measures do you take to ensure the health and safety of the cats in your care?
At The Willows Cattery, the health and safety of our feline guests are our top priority. We have strict cleaning protocols to maintain a clean and hygienic environment, and we provide fresh food and water for our guests daily. We also require all cats to be up to date on their vaccinations before they can stay with us. Additionally, our staff members are trained to identify and respond to any signs of illness or distress in our feline guests.Reviews
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rachael taylor
My cat Willow just returned home after spending 16 nights at The Willows. When I arrived to collect her, i could see that she had thoroughly enjoyed her stay, in fact she hardly greeted me as she was so content š¤£ I cant recommend The Willows Cattery highly enough, thank you for looking after Willow so well. We will definitely be back.
29-04-2023
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Alyssa G
Firstly shoutout to my lovely Jen for recommending this place. The process of booking a slot was so easy and straight forward. Natalie was so easy to communicate with. This was my first time ever leaving my little boy Milo for a week. When we arrived at the Cattery I was welcomed by Ian. He kindly gave me and mum a quick tour and I can honestly say that the place was a safe haven for cats. Miloās apartment was spacious enough and it had all the necessities that Milo needed. Ian made sure that Milo would be warm so he turned on the heating. I got the chance to meet the other residence and they all looked calm and comfortable (also super ADORABLE) Leaving Milo for a week was a shock for me. I was in the right mess after saying āsee you laterā to him. However during my holiday, Natalie was an absolute hero for saving me from more tears, She was informative about Miloās eating, behaviour and entire mood. She also sent me photos of my sweet boy which re-assured me that Milo was in great hands. One of the days was my birthday and Nat sent me 3 photos of him. I was beyond thankful. Also just an advice to our fellow fur Purrents, I left a jumper of mine and Milo was on it most of the time. I also brought his favourite toy which is great if its their first time. Please if ever you are looking for a Cattery, Check out this place. I am confident that your fur baby will love this place. I HIGHLY recommend this Cattery! šøš½
29-03-2023
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Sophie Goodmaker
Ian and Natalie did a wonderful job looking after my 3 cats and at such short notice too! They are such lovely people. Highly recommend!!
29-11-2022
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Serena KJ
Natalie and Ian are absolutely amazing, they care for each and every cat as if they were their own. They are also super busy so book early!
29-09-2022
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Rosalie Henry
Fantastic Cattery. Much loved cats by Natalie and Ian
29-08-2022
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Stewart Duguid
A wonderful place to leave your precious cats when you go away. The owners are focused on providing the best care.
29-06-2022
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Chi Wong
This was the 1st time we used Willows Cattery for my Bengal cat Tommy and l am very pleased to say that Natalie and Ian have both been amazing with a 5 * service....amazing and Tommy came back happy and stress free. I have only praise for both Natalie and Ian who are a lovely couple and loves cats and did a superb job in looking after Tommy.
29-05-2022
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Rebecca
We sent our cat Rodney to Willows for 10 days whilst away skiing. Having never used a cattery before I was nervous of leaving our fur baby. However I need not have worried, Rodney had a great time. The facilities are fantastic and Natalie very kindly sent me some pics of how he was getting. Couldnāt recommend them enough.
29-05-2022
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CLAIRE WALL
After being worried about putting my 1 year old Luna into a Catery I visited Willows and was really impressed with the facility and how much Natalie loves her cats. It is a lovely home away from home for cats. Luna has been to stay this weekend and Natalie stayed in touch with me over the weekend with photos and updates which put my mind at rest so much.. I picked Luna up this morning and it is clear she has had a lovely time and is very happy. I would recommend Willows Catery to everybody . Very very happy I found them
29-05-2022
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Giacomo Gobbin
Our sweety loved his time at The Willows back last September. He came back home healthy, relaxed and most of all in great mood. You guys are superstars, we'll definitely come back
29-05-2022
