The Well House
The Well House is a real estate and housing company located in Sutton, England. They specialize in apartment complexes and furnished apartment buildings. With a focus on providing quality living spaces, The Well House is committed to meeting the needs of their residents.
Introduction to The Well House
The Well House is a real estate company that specializes in providing high-quality furnished apartments to customers in Sutton, England. Founded in 2005, the company has established itself as a reliable and trustworthy provider of comfortable and stylish living spaces for both short-term and long-term stays. What sets The Well House apart from other companies in the industry is their commitment to personalized service and attention to detail.Services & Products
The Well House offers a range of services to meet the needs of their customers. They provide fully furnished apartments that are designed to be comfortable, stylish, and functional. Each apartment comes equipped with all the necessary amenities, including a full kitchen, comfortable beds, high-speed internet, and cable TV. The company also offers cleaning services, maintenance, and 24-hour customer support.Location
Located in Sutton, The Well House is situated in a bustling area that offers a variety of shops, restaurants, and other businesses. The area is known for its vibrant energy and friendly atmosphere, making it a great place to live for people of all ages. The nearest public transportation options are Sutton Common Station (0.5 miles), Sutton Station (0.7 miles), and West Sutton Station (0.9 miles).Benefits
Customers should choose The Well House because of their commitment to providing exceptional service and high-quality apartments. The company goes above and beyond to ensure that each customer feels comfortable and satisfied with their stay. They also offer competitive rates and flexible rental terms to meet the needs of all customers.Good to Know
Customers should be aware that The Well House requires a security deposit upon booking an apartment. The deposit is fully refundable at the end of the rental period, provided that there is no damage to the apartment.Reviews
Customers have consistently praised The Well House for their exceptional service, attention to detail, and high-quality apartments. Many customers have commented on the comfortable and stylish furnishings, as well as the convenient location. Overall, customers have had a positive experience with The Well House and would recommend the company to others in need of short-term or long-term housing solutions.Amenities
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pet-friendly -
on-site laundry
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parking
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security system
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air conditioning
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elevator
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balcony
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wi-fi
FAQ
What is included in the furnished apartment package?
Our furnished apartment package includes all the necessary furniture and appliances such as a bed, sofa, dining table, refrigerator, oven, washer, and dryer. Additionally, we provide linens, towels, and kitchenware to make your move-in process hassle-free.What is the length of the lease agreement?
At The Well House, we offer flexible lease agreements with a minimum of 3 months and a maximum of 12 months. This allows our residents to choose a lease term that fits their needs and budget.Is there a pet-friendly policy?
Yes, we have a pet-friendly policy at The Well House. We welcome cats and small dogs under 25 pounds with a one-time pet fee and monthly pet rent. We also have a designated pet area for your furry friends to play and socialize.What is the screening process for tenants?
Our screening process includes a background check, credit check, income verification, and rental history verification. We aim to ensure that our residents are reliable and responsible tenants who will maintain a safe and comfortable community.How is maintenance handled and how quickly are requests addressed?
We have a dedicated maintenance team available 24/7 to handle any requests or issues that may arise. Our goal is to address all maintenance requests within 24 hours. Residents can submit requests online or by phone for convenience.Reviews
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Rob Bordin
27-05-2023
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Cool Muse
Nice building, safe area and convenient
23-05-2023
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Judy Yang
After previously living with Greystar and being satisfied with their service, I was considering choosing them again. However, my recent interaction with Jezza Loyola, a staff member, has been disappointing. When I booked a viewing on their website and provided basic information, including my expected move-in date in mid-June, Jezza Loyola responded by saying, "We don't have 1 bed apartments to offer at this time. We'll contact you once there are availabilities. Please always check our availabilities HERE in Rightmove for updates. " Despite expressing that I was enquiring about a viewing, Jezza Loyola sent me a list of questions that I had already answered, asking for the same information again. Additionally, I noticed that the prices for 1-bedroom apartments on their website started from £1,494, but Jezza Loyola informed me that the prices now start from £1,750, as the previous prices were outdated. As a suggestion, it would be helpful if Greystar could provide training for their staff on basic email etiquette and ensure that their website is regularly updated with accurate information. The communication with Jezza Loyola felt impersonal and lacked the expected level of professionalism. I appreciate Greystar's commitment to providing quality service and hope that future interactions will be more courteous and efficient.
27-04-2023
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Stephanie Lau
The place is convenient and safe. People and staff at management office are very nice
27-03-2023
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Zara Justice
The management teams are a friendly, attentive and incredibly efficient, would have no hesitation in recommending them . Thank you to Jezza Loyola, Matthew Ford and the maintenance team with the service provided with well mannered and professional.
27-03-2023
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1338 Micmic
Lovely place to live here. Safe and Convenient there. The neighbours are supportive and friendly. Make lots of friends there. The management team responded promptly and showed their professional advice.
27-03-2023
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jia jia chi
We have just moved into Well House for a week. Ms. Jezza from the property management company has helped us a lot in preparing to rent the flat, signing the contract and moving. She is enthusiastic, professional and responsible, which makes us feel comfortable when we first arrive at Sutton. The whole flat is clean and tidy. We are very satisfied with her arrangement for us.
27-03-2023
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Somen Mandal
I have been staying here for last one and half years and it’s really awesome property with lovely management. Cleanliness is maintained fabulously. I am very happy with the management team and how they greet and treat the people. I would recommend this property to all my nearest and dearest.
27-03-2023
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FB IC
I went to view a flat and it was Jezza Loyola who showed me around. When I asked her if it was the Well House who decided not to rent the flat to me, would they give me back my reservation fee. Jezza Loyola said, "No, because we have held the flat for you and it was off the market meaning that we couldn't rent it to other people." This is NOT true! Unless it's the tenant who changes their mind, the landlord MUST return the reservation fee to potential tenants whom they have rejected. I therefore decided not to pay the reservation because they were so dishonest since Day 1!
27-02-2023
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Jeongok Park
Since I’ve stayed in the next door Adagio apt hotel for my relocation period, I just stopped by to make a viewing appointment, and I got a surprising response from manager. She said “I am not ready to meet you, please come again” In a rude and arrogant manner. The poor owner don’t know that She broke your business down.
27-08-2022
