The Vale Medical Centre
The Vale Medical Centre is a healthcare facility located in London, England. They offer a range of medical services including diagnostic centers, family practice physicians, medical clinics, public medical centers, and travel clinics. The center is committed to providing high-quality healthcare and medicine to their patients.
Introduction to The Vale Medical Centre
The Vale Medical Centre is a family practice physician clinic located in London, England. The clinic has been serving the community for over 20 years and has established itself as a trusted provider of medical services. What makes this company unique is their commitment to providing personalized and comprehensive care to each patient.Services & products
The Vale Medical Centre offers a range of medical services, including diagnostic testing, travel clinics, and general medical care. Patients can receive treatment for a variety of medical conditions and illnesses. The clinic also offers preventative care services to help patients maintain good health.Location
The Vale Medical Centre is located in the Perry Vale area of London. The area is home to a variety of businesses, including restaurants, cafes, and shops. Patients can expect to experience a friendly and welcoming environment when visiting the clinic. The nearest public transportation options are the Forest Hill station, which is 0.3 miles away, the Honor Oak Park station, which is 0.8 miles away, and the Catford Bridge station, which is 1.1 miles away.Benefits
Customers should choose The Vale Medical Centre because of their commitment to providing personalized and comprehensive care. The clinic has a team of experienced and highly qualified medical professionals who are dedicated to helping patients achieve optimal health. They also offer a range of services, including diagnostic testing and preventative care, to help patients maintain good health.Good to know
Customers should be aware that The Vale Medical Centre is a public medical center and may have longer wait times than private clinics. However, patients can rest assured that they will receive high-quality care from the clinic's medical professionals.Reviews
Customers have praised The Vale Medical Centre for their friendly and knowledgeable staff, as well as their commitment to providing personalized care. Patients have also noted that the clinic is clean and well-maintained, making for a comfortable and welcoming environment.FAQ
What specific services does your Family Practice offer?
At The Vale Medical Centre, our Family Practice offers a wide range of services including general medical consultations, health screenings, women's health services, child health services, vaccinations, and chronic disease management.Are your healthcare professionals certified and experienced in travel medicine?
Yes, our healthcare professionals at The Vale Medical Centre are certified and experienced in travel medicine. We offer travel advice and vaccinations to ensure our patients are protected against any health risks during their travels.What are the qualifications and experience of the medical staff?
Our medical staff at The Vale Medical Centre are highly qualified and experienced. All of our doctors are registered with the General Medical Council and have extensive experience in providing primary care services. Our nurses are also fully qualified and have a wealth of experience in providing medical care.What is the turnaround time for test results?
The turnaround time for test results varies depending on the type of test being carried out. We strive to provide our patients with prompt and efficient service, and our medical staff will inform you of the expected turnaround time for your specific test when it is ordered.What is the process for scheduling an appointment?
Scheduling an appointment at The Vale Medical Centre is easy. You can either call our reception desk to book an appointment or book online through our website. We offer same-day appointments for urgent medical needs, and our reception staff will work with you to schedule an appointment at a time that is convenient for you.Reviews
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Elorah Grove
The reception staff are lovely. However, I’m left disappointed about how they book appointments. They don’t give the option to reserve it the next day. They say to book online, at a late time they give out appointments. By the time I press ‘Book’, the slots are all gone. It was only by 2 minutes. It’s ridiculous, I also worry about the clients that can’t make their way early in the morning for a walk in. Please change the online service better, this is distressing for some.
06-05-2023
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Luisa E
One of the better ones in the area and definitely better than a lot of others in the country that are making it impossible for patients to be seen. When calling up in the morning for an appointment usually end up about 20 in queue and in most instances (provided there are no GPs off sick) can get an appointment for that day. The receptionists i have dealt with recently have been mostly really polite and helpful on the phone. All the nurses and GPs I have seen over the past year have been very attentive and empathetic. I feel very lucky to have this as my surgery.
27-04-2023
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Jasmine Newton
To reiterate the other reviews, impossible to get an appointment here. Cannot pre book even though I was flexible as to when it could be, rang at 8am and on hold for 40 minutes to be told there's no appointments left when I got to the front of the queue. told to try patient access or queueing outside the door from 7.45am (?) - not sure how anyone with a job would be able to do this. Seems insane to have a virtual and physical queuing system. Thankfully I need just a routine appointment but fear the day there could be something seriously wrong with me.
27-04-2023
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Mark povell
I have been a patient at the Vale Medical Centre for a few years but writing this now having just had my faith in humanity restored having had a rather frustrating experience trying to get through on the phone to book an appointment. This is of course entirely understandable given the on-going government imposed 'austerity' or 'bail-out banker/investor' cuts that have resulted in substantial under funding for the NHS as a whole. But, once connected and talking to a human being I was treated with respect, kindness care, consideration - as I always have been in all my contact with the Vale Medical Centre staff.
27-04-2023
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LemonMarzipan
Absolutely awful. Impossible to get an appointment. You waste at least an hour of your time waiting on the phone, only to be told to go to another surgery...
27-04-2023
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romi canada
I waited for nearly 30 minutes to speak to someone but unfortunately the experience has been horrible and extremely negative. The rudeness and aggressive response of the receptionist is what you do not want to be faced with when you are dealing with serious health problems. If you are lacking understanding, your tone of voice is totally off, you haven't got people skills and you are just simply rude, being receptionist in a surgery is not the job for you.
27-03-2023
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Jelena Michailovskiene
this is a worst gp i have ever been registered. and all your reviews and comments are fake and not true. this people who working in this gp they doesn't care about patients. 2 times i came to this gp and they was not busy but, when i made a phone call i was number 36
27-03-2023
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Eugenia Peruzzo
Almost to impossible to get an appointment. In queue number 51 from 8 am for two days straight at the phone as they are accepting people at the door while taking phone calls. They told me this morning there were at least 50 people queing in front of the practise so I guess people that have more of an emergency are trying at the door to get more of a chance. Imagine the danger of this if someone has covid in this queue....This system clearly isn't working so I am asking wholeheartedly management to take a look at it and review as there are multiple comments here saying the same thing. I have been in 6 different practices in my life in UK, 3 of those in London, and never encountered a situation this bad.
27-03-2023
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Ellie EP
I’ve always had very positive experiences here. The staff are lovely and very helpful and I’ve received good advice and care.
27-03-2023
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Sam
Really poor. Hard to get an appointment, long delays / waits.
27-03-2023
