The Upper Scale
The Upper Scale is a London-based company that specializes in fish processing and is a leading supplier of scales to wholesalers. They also offer dried seafood stores, prawn fishing services, and seafood markets. The Upper Scale is committed to providing high-quality seafood products and services to their customers. They also offer machinery and equipment for the food and beverage industry, as well as shops and shopping experiences for those looking for fresh seafood. The Upper Scale is dedicated to promoting sustainable fishing practices and supporting the agriculture industry.
Introduction to The Upper Scale
The Upper Scale is a seafood wholesaler and fish processing company located in London, England. Established in 1997, the company has been providing quality seafood to its customers for over two decades. The Upper Scale is unique in its commitment to sustainability and ethical fishing practices, ensuring that their products are not only delicious but also environmentally friendly.Services & products
The Upper Scale offers a range of seafood products and services, including wholesale seafood, prawn fishing services, and dried seafood stores. They also provide machinery and equipment for seafood processing and offer training services to other seafood businesses.Location
The Upper Scale is located in the Billingsgate area of London, which is known for its seafood markets and wholesalers. The area is bustling and full of energy, with many shops and restaurants catering to seafood lovers. The company is conveniently located near public transportation, with the closest options being the DLR East India station, Limehouse station, and Canary Wharf station.Benefits
Customers should choose The Upper Scale for their seafood needs because of their commitment to sustainability and ethical fishing practices. The company is also known for its high-quality products and excellent customer service. They offer competitive prices and a wide range of seafood options, making them a one-stop-shop for all seafood needs.Good to know
Customers should be aware that The Upper Scale is closed on Sundays and Mondays. Additionally, they should note that the company has a minimum order requirement for wholesale purchases.Reviews
Customers rave about The Upper Scale's high-quality products and excellent customer service. Many reviewers note that they appreciate the company's commitment to sustainability and ethical fishing practices. Overall, customers highly recommend The Upper Scale for all seafood needs.FAQ
What is your policy on catch and release?
We support sustainable fishing practices and encourage catch and release whenever possible. We believe in preserving our ocean's resources for future generations to come.How do you ensure the freshness and quality of your seafood products?
We have strict quality control measures in place to ensure the freshness and quality of our seafood products. Our suppliers are carefully selected and our products are stored and transported at the optimal temperature. We also perform regular inspections to ensure that our products meet our high standards.Can you provide information on the nutritional value and potential allergens present in your fish products?
Yes, we can provide information on the nutritional value and potential allergens present in our fish products. We understand the importance of transparency and are committed to providing our customers with accurate and comprehensive information about our products.What measures do you have in place to ensure food safety and prevent contamination during processing and packaging?
We have rigorous food safety protocols in place to prevent contamination during processing and packaging. Our facilities are regularly inspected and our staff are trained in food safety practices. We also use state-of-the-art equipment to ensure that our products are handled and packaged in a safe and hygienic manner.What is the warranty and return policy for the scales?
We offer a warranty on our scales and will repair or replace any faulty units within the warranty period. Our return policy allows for returns within a certain timeframe, provided that the item is unused and in its original packaging. Please contact us for more information on our warranty and return policy.Reviews
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Andrea Serpico
Tastiest hidden secret in East London. Quality is just too good
06-05-2023
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Jimmy
I have been using them for a couple of months now and have made 3 separate orders. I have been happy with the quality, delivery and customer service. They have to be the best value for money compared to other fishmongers that are out there. Very happy and will continue to order from here in the future.
27-03-2023
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motoko gram
fantastic fish,seafoods quality and the best service in the world!am from japanese fish village and amazed by their quality and service.even those blue fish or any cod type fish that difficult to keep them fresh,their eyes were sparkling and body were shiny.oyster,beautiful,am repeating again and again,just amazed,thank you for be there for us.
27-02-2023
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Aruniima Chakrabarti
Have been ordering from this company since the lockdown. They are brilliant with the packing and delivery. The quality of the fish is excellent, at least what I know of fish. I have made sashimi with it, so love the quality. would recommend the company.
27-02-2023
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Jackie
Delicious fish with fast and friendly delivery. Communication and customer service was excellent too, thank you very much Amanda!
27-01-2023
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Emma Coles
Excellent quality fish at a really fair price! Customer service is second to none too.
27-12-2022
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george
Good food and customer service
27-12-2022
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peter wilson
Great fish, excellent service!
27-12-2022
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Edwina Goh
We have been US customer since the first lockdown. Their sashimi grade fish is excellent, fresh and reasonably price. We do appreciate their reliable delivery, and good customer service. I’d recommend upper scale for anyone looking to buy fish and seafood in London.
27-12-2022
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L Y
I recently purchased from upper scale following a friend’s recommendation. There was a problem with the first order and Amanda reacted so quickly and provided fantastic customer service. The second order came well packaged and the seafood were of great quality. A highly recommend to anyone who loves seafood!
27-11-2022
