The Trophy Factory
The Trophy Factory is a UK-based company that specializes in engraving and glass engraving services. They also offer a wide range of trophies and awards, as well as printing and publishing services. With a focus on art and creativity, The Trophy Factory is a go-to destination for those looking for unique and personalized gifts. Their shop is a must-visit for anyone who loves shopping for one-of-a-kind items.
Introduction to The Trophy Factory
The Trophy Factory is a family-owned business that has been providing high-quality trophies and awards for over 30 years. They are known for their exceptional customer service and attention to detail, making them a trusted name in the industry. What makes this company unique is their ability to create custom trophies and awards that are tailored to each customer's needs.Services & Products
The Trophy Factory offers a wide range of services, including engraving, glass engraving, and printing & publishing. Customers can buy trophies, medals, plaques, and other awards from this company. They also offer custom design services to create unique and personalized awards for any occasion.Location
The Trophy Factory is located in Southend-on-Sea, a vibrant seaside town in Essex, England. The area is known for its beautiful beaches, shopping, and entertainment. Customers can expect to find a variety of businesses in the area, including shops, restaurants, and cafes. The nearest public transportation options are the Southend Victoria Station, Southend Central Station, and Southend East Station, all within 1.5 miles of the store.Benefits
Customers should choose The Trophy Factory because of their exceptional customer service and attention to detail. They go above and beyond to ensure that every customer is satisfied with their purchase. The team is experienced in creating unique and custom designs that are tailored to each customer's needs.Good to Know
Customers should be aware that The Trophy Factory specializes in creating custom designs, so it may take longer to receive their order than it would from other companies. However, the wait is worth it for a high-quality, personalized award.Reviews
Customers rave about the exceptional customer service and attention to detail at The Trophy Factory. They are impressed with the quality of the trophies and awards, and appreciate the personalized touch of the custom designs. Overall, customers highly recommend The Trophy Factory for all their trophy and award needs.FAQ
What materials can you engrave on?
At The Trophy Factory, we can engrave on a wide range of materials including metal, glass, acrylic, crystal, wood, and plastic. We have the expertise and equipment to handle various engraving techniques for each material.
How long does the engraving process typically take?
The length of time it takes to complete an engraving project depends on the complexity of the design and the material we are working with. However, we strive to complete all projects as quickly as possible without compromising the quality of our work. We can provide an estimated timeline upon request.
Can you provide samples of previous engraving work?
Yes, we have a portfolio of previous engraving projects that we can share with you. We are proud of the work we have done for our clients and are happy to showcase our capabilities to potential customers.
What types of materials are used to create your trophies and awards?
At The Trophy Factory, we use high-quality materials to create our trophies and awards. These materials can include crystal, glass, acrylic, metal, and wood. We work closely with our clients to ensure that the materials used are appropriate for the specific award or trophy being created.
What is your return policy for faulty or unsatisfactory products?
We take pride in the quality of our work and strive to ensure that each customer is satisfied with their order. If a product is faulty or does not meet the customer's expectations, we are happy to work with them to find a solution, which may include a repair or replacement. We have a clear return policy outlined on our website and are always available to discuss any concerns with our customers.
Reviews
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Aron Skarott
26-05-2023
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Rishi Moheeputh
I ordered 7 trophies for various prizes for golf and the trophies were all perfect with individual engraving and our team logo added on. The service was brilliant and I am extremely happy. I definately will be ordering every month for our golf society. A1 SERVICE AND QUALITY!
29-04-2023
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Aminul Haque
Helpful, nice and friendly staff with good prices.
29-03-2023
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J Pearson
Called and asked for a trophy, an old man answered and spat down the phone he had nothing, I asked if he knew of any other place and he sniffed “no not a clue” and then said “pot luck” what a poor business to not be helpful at all
29-06-2022
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Jayne Quildon
The staff are very friendly and helpful
29-05-2022
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William Symons
Good advice & service, fast turnaround. Great work on an unusual and tough item.
29-05-2022
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Paul Llewellyn
29-05-2022
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anthony bryan
Wonderful products,really nice owner lovely.prices
29-05-2021
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John Tanner
Wonderful service .prompt .reliable Thank you
29-05-2021
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M Jones
Good quality products at competitive prices. Have been using Les for many years now. Les is very reliable and a pleasure to deal with. Written by the Secretary of South Benfleet United FC.
29-05-2021
