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Raftings

The Travel Puzzle

The Travel Puzzle is a company based in Lichfield, England. They specialize in providing unique travel experiences that involve rafting and other sports and hobbies.

Introduction to The Travel Puzzle

The Travel Puzzle is a travel agency based in Lichfield, England. The company was founded with the purpose of offering unique travel experiences to adventure seekers. The founders, who are avid travelers themselves, wanted to create a company that would help others discover the world in a different way. What sets The Travel Puzzle apart from other travel agencies is their focus on adventure and their commitment to creating customized travel itineraries for each individual customer.

Services & products

The Travel Puzzle offers a wide range of services to their customers. They specialize in adventure travel, offering activities such as rafting, hiking, and other sports & hobbies. They also offer customized itineraries, which are designed to meet the unique needs and interests of each individual traveler. In addition, they provide a range of travel-related products, such as travel insurance and gear rental.

Location

The Travel Puzzle is located on 3 Wheel Ln in Lichfield, a charming English city known for its historic architecture and beautiful parks. The area around the office is mostly residential, with a few small shops and restaurants nearby. Visitors can expect a quiet and peaceful atmosphere, with plenty of opportunities for walking and exploring. The three closest public transportation options are the Lichfield City Railway Station (0.6 miles away), the Lichfield Trent Valley Railway Station (2.9 miles away), and the Lichfield Bus Station (0.8 miles away).

Benefits

Customers should choose The Travel Puzzle because of their commitment to creating unique and personalized travel experiences. The company's focus on adventure and sports & hobbies makes them an excellent choice for travelers looking for something different. The Travel Puzzle also offers excellent customer service, with knowledgeable and experienced staff who are dedicated to helping customers plan the perfect trip.

Good to know

Customers should be aware that The Travel Puzzle specializes in adventure travel, and may not be the best choice for those looking for more traditional travel experiences. They should also be aware that customized itineraries can take some time to create, so it's important to plan ahead.

Reviews

Customers rave about The Travel Puzzle, praising the company for their excellent customer service and unique travel experiences. Many customers have commented on the personalized attention they received from the staff, and the high level of expertise and knowledge they bring to the travel planning process. Overall, customers recommend The Travel Puzzle to anyone looking for a truly unique and unforgettable travel experience.

Amenities

  • amenity
    lifejacket
  • amenity
    helmet
  • amenity
    paddle
  • amenity
    raft
  • amenity
    guide
  • amenity
    safety briefing
  • amenity
    first aid kit
  • amenity
    insurance
  • amenity
    refreshments
  • amenity
    sunscreen
  • amenity
    bug spray
  • amenity
    dry bag
  • amenity
    river map
  • amenity
    change room
  • amenity
    parking lot

FAQ

What level of experience is required to participate in your rafting trips?

No prior rafting experience is required to join our trips. We offer trips for all levels, from beginner to advanced. Our experienced guides will provide safety instructions and guide you down the river, ensuring a fun and safe adventure.

What safety measures do you have in place during your rafting trips?

Safety is our top priority on all of our rafting trips. We provide all participants with personal flotation devices (PFDs) and helmets. Our guides are trained in first aid and swift water rescue techniques and carry rescue equipment on every trip. We also monitor weather and river conditions and make any necessary adjustments to the trip itinerary for safety reasons.

How long is the duration of your rafting trips?

The duration of our rafting trips varies depending on the trip selected. Our trips range from half-day to multi-day adventures. We provide detailed trip itineraries on our website, which include information on trip duration, distance, and difficulty level.

What equipment and gear are provided for participants?

We provide all necessary equipment and gear for our participants, including paddles, PFDs, helmets, and rafts. We recommend that participants wear quick-drying clothing and footwear that can get wet, as well as bring a change of clothes and a towel for after the trip.

What is your cancellation policy in case of inclement weather or other unforeseen circumstances?

We understand that unforeseen circumstances can arise, and we have a flexible cancellation policy to accommodate our participants. If we cancel a trip due to inclement weather or other safety concerns, we will provide a full refund or offer the option to reschedule. If a participant cancels a trip more than 48 hours in advance, we will provide a full refund. If a participant cancels a trip within 48 hours of the trip, we will offer the option to reschedule or provide a partial refund.

Reviews

  • Meredith Turk

    Stefan was a wonderful organizer for my trip to the Soca River where we went rafting and canyoning. He accommodated new guests close to the trip departure, and made paying for the trip extremely easy. The activities were perfect for me. I never went white water rafting or canyoning before, and I felt very comfortable with the intensity of the activities and the guides. Stefan was also a pleasure to get to know. His family was also very sweet! I would recommend this trip to any of my friends - daredevils or a bit more reserved. Stefan made everything so simple. All I had to do was decide to go and everything else took care of itself thanks to his hard work.

    27-05-2013