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Skateboard Shops, Surf Schools, Sports Equipment Rental Services, Warehouse Stores, Water Sports Equipment Rental Services

The SUP Store

The SUP Store is a sports and hobbies company that specializes in providing a range of services and products related to water sports and skateboarding. Their offerings include skateboard shops, surf schools, sports equipment rental services, and water sports equipment rental services. They also operate warehouse stores and shops for shopping convenience. The SUP Store is dedicated to providing high-quality products and services to their customers.

Introduction to The SUP Store

The SUP Store is a water sports equipment rental service that specializes in stand-up paddleboarding. Founded in 2010 by a group of surf enthusiasts, the company's mission is to provide customers with high-quality equipment and excellent customer service. What makes this company unique is their focus on sustainability and environmental responsibility. They use eco-friendly materials for their products and promote responsible water usage among their customers.

Services & Products

The SUP Store offers a wide range of services and products to cater to all levels of paddleboarders. They provide equipment rental services, including paddleboards, paddles, and life jackets. They also offer lessons and tours for beginners and advanced paddlers. In addition, the company sells a variety of water sports equipment and accessories, such as surfboards, wetsuits, and sunscreen.

Location

The SUP Store is located in a bustling area near the beach, surrounded by other sports and hobby shops. Customers can expect to find surfboard shops, skateboard shops, and other water sports equipment rental services in the area. The location is easily accessible by public transportation, with the closest options being the bus stop on Main Street, the train station on Pacific Avenue, and the bike share station on Ocean Boulevard, all within a 10-minute walk.

Benefits

Customers should choose The SUP Store because of their commitment to sustainability and customer satisfaction. The company offers top-of-the-line equipment and knowledgeable staff to ensure customers have the best experience possible. They also provide a variety of services and products to accommodate different skill levels and interests.

Good to Know

Customers should be aware that The SUP Store requires a valid ID and credit card for equipment rentals. They also have a strict policy regarding cancellations and refunds, so customers should read the terms and conditions carefully before making a reservation.

Reviews

Customers rave about The SUP Store's friendly and helpful staff, as well as the high-quality equipment and scenic tours. Many customers appreciate the company's focus on sustainability and environmental responsibility. However, some customers have complained about the strict cancellation policy and high prices compared to other rental services in the area. Overall, The SUP Store has received mostly positive reviews from satisfied customers.

Amenities

  • amenity
    paddleboard
  • amenity
    wetsuit
  • amenity
    surfboard
  • amenity
    sunscreen
  • amenity
    parking
  • amenity
    online shopping
  • amenity
    gift cards
  • amenity
    loyalty program

FAQ

Can you provide testimonials from past customers?

Yes, we have testimonials from past customers available on our website and social media pages. We are proud of the positive feedback we have received and are happy to share it with potential customers.

What is your cancellation policy?

Our cancellation policy varies depending on the service or product being cancelled. For rentals and lessons, we require at least 24 hours notice for a full refund. For purchases, we offer a 30-day return policy with proof of purchase. Please contact us directly for more information on specific cancellation policies.

Do you offer customization options for skateboards?

Yes, we offer customization options for skateboards. Our staff can help customers choose from a variety of deck designs, trucks, wheels, and other accessories to create a personalized skateboard.

Do you offer skateboard maintenance and repair services?

Yes, we offer skateboard maintenance and repair services. Our experienced staff can perform a range of repairs, from replacing a broken part to tuning up the entire board. We also offer maintenance tips and advice to help customers keep their boards in top condition.

What is your return and exchange policy for skateboards and accessories?

We offer a 30-day return and exchange policy for skateboards and accessories with proof of purchase. The item must be in new, unused condition with all original packaging. We cannot accept returns or exchanges on customized items. Please contact us directly for more information on our return and exchange policy.