The Student Energy Group
The Student Energy Group is a company located in Birmingham, England. They specialize in providing services related to Housing Utility Companies and Public Sector & Society.
Introduction to The Student Energy Group
The Student Energy Group is a company that was founded with the purpose of helping students and young people save on energy costs. The company was started by a group of students who saw a need for affordable and sustainable energy solutions for the student population. The Student Energy Group is unique because it is run by students, for students, and is committed to promoting sustainable energy practices.Services & Products
The Student Energy Group offers a range of services to help students save on energy costs. They offer energy audits, which help students identify areas where they can reduce energy consumption. They also offer advice on energy-efficient appliances and can help students find the best deals on energy tariffs. Additionally, they provide information on renewable energy options, such as solar panels, and can help students access government grants and subsidies.Location
The Student Energy Group is located on the 4th floor of Regent House, which is situated on Frederick Street in Birmingham. The area is home to a mix of businesses, including restaurants, cafes, and shops. The location is easily accessible by public transportation, with the closest options being Birmingham New Street Station (0.3 miles), Moor Street Station (0.4 miles), and Snow Hill Station (0.6 miles).Benefits
Customers should choose The Student Energy Group because they offer affordable and sustainable energy solutions for students and young people. The company is run by students, so they understand the unique needs and challenges faced by this demographic. They also provide excellent customer service and are committed to promoting sustainable energy practices.Good to Know
Customers should be aware that The Student Energy Group is focused on providing energy solutions for students and young people. While they may be able to provide assistance to other demographics, their primary focus is on the student population.Reviews
Customers have praised The Student Energy Group for their knowledgeable staff and excellent customer service. They appreciate the company's commitment to sustainable energy practices and their efforts to help students save on energy costs. Overall, customers have had a positive experience with The Student Energy Group and would recommend their services to others.Amenities
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customer support -
online account management
FAQ
How do you calculate the charges for your utility services?
We calculate charges for our utility services based on a variety of factors, including the type of service, the amount of usage, and any applicable taxes or fees. Our rates are competitive and we strive to provide transparency in our billing practices.What types of services do you provide for housing utilities?
We provide a variety of housing utility services, including electricity, gas, water, and sewer. We also offer options for renewable energy sources and energy efficiency programs to help our customers reduce their carbon footprint and save money on their utility bills.Can you provide information on your customer service policies and procedures?
We take pride in our customer service and have policies and procedures in place to ensure that our customers receive prompt and professional assistance. Our customer service team is available via phone, email, or online chat to address any questions or concerns.Do you offer any discounts or special programs for customers with financial difficulties?
Yes, we offer several programs for customers with financial difficulties, including payment plans and assistance programs. We understand that unexpected financial hardships can occur and we are committed to working with our customers to find a solution that works for them.How do you handle and respond to emergency situations or utility outages?
We have a dedicated team that is available 24/7 to respond to emergency situations or utility outages. We prioritize the safety of our customers and work quickly to restore service as soon as possible. We also provide regular updates and communication to keep our customers informed throughout the process.Reviews
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Lisa Marie
Quick and easy sign up process. Clear communication and staff quick to answer my queries. Highly recommend!
20-05-2023
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Angela Baglin
Very happy customer, service from start to finish was seemless. Lovely and helpful staff to help me through the process. definitely recommend
20-05-2023
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Katie Roberts
Very impressed with Student Energy Group. Excellent customer service starting with a very efficient transition from our old energy company. Good, regular communication. Would highly recommend.
20-05-2023
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Pav Sudera
Hassle free sign up and efficient billing.
20-05-2023
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Robert Smith
I find it easy to manage my electricity with Student Energy Group, they send me a monthly email letting me know when my direct debit will be taken and I find them very reasonable compared with other providers.
20-05-2023
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Lisa Burton
We've been with The Student Energy group since January for our electric and we're thrilled with their service. Especially in the middle of a cost of living crisis. Any questions are answered quickly and thoroughly. Would highly recommend. We're so happy were now moving our gas to them too.
20-05-2023
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David Baglin
Excellent service, no problems encountered would recommend this company, everything as expected.
20-05-2023
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Darren
Good company to deal with, simple & honest
20-05-2023
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Miguel Abreu
The Student Energy Group has provided a fantastic service for accessing all my bills in one location. Student life isn’t always easy however this company makes it that little bit easier to handle. All students should be aware of the remarkable work being done at The Student Energy Group!!!
13-05-2023
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Simon Garner
If there was 10 stars I’d select 10. Fantastic
13-05-2023
