The Stove Shop Ltd
The Stove Shop Ltd is a wood stove shop located in Chichester, England. They specialize in providing high-quality machinery and equipment for their customers. The Stove Shop Ltd is committed to providing excellent customer service and ensuring that their customers are satisfied with their products. They are a trusted name in the industry and are known for their expertise in wood stove shops and machinery & equipment.
Introduction to The Stove Shop Ltd
The Stove Shop Ltd is a family-owned business that has been providing high-quality wood stove shops and machinery & equipment for over 30 years. What sets The Stove Shop Ltd apart from other companies in the industry is their commitment to exceptional customer service, and their vast knowledge of all things related to wood stoves.Services & Products
The Stove Shop Ltd offers a wide range of services including installation, repair, and maintenance of wood stoves, as well as sales of new and used wood stoves, and machinery & equipment. They also sell a variety of accessories such as hearth pads, chimney liners, and stove pipe.Location
The Stove Shop Ltd is located in the Phoenix Business Centre in Chichester, England. The area is known for its thriving business community, with a mix of retail stores, restaurants, and professional services. The location is easily accessible by public transportation, with the closest bus stop being just a 5-minute walk away. The closest train station is Chichester Station, which is 1.5 miles away.Benefits
Customers should choose The Stove Shop Ltd because of their exceptional customer service and expertise in the industry. They are dedicated to helping customers find the perfect wood stove for their needs, and their installation and repair services are second to none.Good to know
Customers should be aware that The Stove Shop Ltd only sells and services wood stoves, and does not offer any other heating options. However, their vast knowledge of wood stoves and related equipment makes them the best choice for anyone in need of these services.Reviews
Customers rave about The Stove Shop Ltd's exceptional customer service and expert knowledge of wood stoves. They are known for their prompt and reliable service, and their commitment to ensuring customer satisfaction.Amenities
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delivery service -
installation service
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repair service
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expert advice
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firewood supply
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wood stove accessories
FAQ
What types of wood stoves do you offer?
We offer a variety of wood stoves, including traditional, modern, and eco-friendly models. Our selection includes different sizes, styles, and materials to fit your needs and preferences.Do you offer installation services for the wood stoves?
Yes, we offer professional installation services for all the wood stoves we sell. Our experienced and certified technicians will ensure that your wood stove is installed safely and efficiently.What is the warranty for the wood stoves?
Our wood stoves come with a manufacturer's warranty that varies depending on the brand and model. We will provide you with all the warranty information before purchasing, and we also offer additional extended warranty options for your peace of mind.Can you provide references from previous customers who purchased wood stoves from your shop?
Yes, we can provide references from satisfied customers who have purchased wood stoves from our shop. We take pride in delivering high-quality products and services, and we are happy to share our customers' experiences with you.Do you offer maintenance services for the wood stoves after purchase?
Yes, we offer maintenance and repair services for all the wood stoves we sell. We recommend regular maintenance to ensure optimal performance and safety, and our technicians are available to assist you with any issues or concerns you may have.Reviews
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Lisa Murphy
Highly recommend this company, all of the team were very professional and friendly. All of the work undertaken was carried out in a very tidy manner, final product is stunning
29-09-2022
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Anthony Wadlow
I would say it's 1.5 stars. The guys had to come out 5 times to fix issues with poorly installed fireboard which kept breaking off the wall - was told the brick was too crumbly, I was 'running the stove too hot' to should expect the boards to peal off, I was told the previous batch of adhesive was bad. Tools, plaster and dust left around the house and garden whenever they left. They cut the stones for the fireplace themselves, not at a stone mason as quoted - they cut through our patio stones while doing it. Quality of work is low. What would be 4-5 stars is the responsiveness and friendliness of Kim and the guys.
29-07-2022
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Barry Lines
WOULD NOT RECOMMEND Very poor after sales service, to busy to fix problems
29-05-2022
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Terry Burrows
fter a year of saving for a stove as a family we wish we had never gone ahead with the instillation, 24 hours after install we had water running in through the building , You cannot reach the owner of the business Rodney Dixon ( who by the way has given his own business a 5 star review !! ) , for 12 weeks we have had water running in the house and despite repeated attempts the stove shop will not accept any liability whatsoever , When survey carried out you could not meet a nicer man but once the bill has been paid it is like dealing with a completely different business , I have never had to complain before but the attitude and negligence is appalling , we now have to spend 2k+ to get a new roof as they have totally ruined it of which we had never had a problem before , The stove has water stains all over it and surface rust, water ingress every time it rains please look elsewhere shocking !!! There is only an office number and the response every time you call is tomorrow !!
29-05-2021
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Jade Manley
Very pleased with the service and product, very professional group and Kim provided me with a great customer service, kept me in the loop and easy to talk to. I would definitely recommend to friends. Thank you 😊
29-05-2021
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Lorraine Griffiths
Had a inset wood burner fitted a few years ago. Had problems at the time with bad workmanship and lack of fibreboard. Caused lots of damage which they did come and rectify but BUT..... Just having the fire replaced. Can't believe how unsafe this fire had been all these years...so lucky our house didn't go up in flames Got a reputable company in this time Beware of this company
29-05-2020
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helen franklin
29-05-2020
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Keith Sayers
From start to finish we received a very professional service. We were advised on which wood burner would be suitable and how best to open up our fireplace. We are very pleased with the finished result and would like to thank Kim and the team for being so helpful and doing a great job.
29-05-2019
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Keith Sayers
Very helpful and friendly
29-05-2019
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Margaret Brown
Very pleased with service from beginning to end. Skilled and hardworking fitters, and nothing is too much trouble. Kept well informed by Kim in the office. Would recommend 100%.
29-05-2019
