The Specs Factory Outlet
The Specs Factory Outlet is a company based in St Albans, England. They specialize in providing a wide range of products and services, including beauty products wholesalers, call shops, beauty & wellness, and telecommunications. Their goal is to provide high-quality products and services to their customers at competitive prices. The Specs Factory Outlet is committed to delivering excellent customer service and building long-lasting relationships with their clients.
Introduction to The Specs Factory Outlet
The Specs Factory Outlet is a UK-based company that was established in 1993. The company's main aim is to provide customers with high-quality eyewear at affordable prices. What makes this company unique is its vast selection of eyewear, which includes prescription glasses, sunglasses, contact lenses, and frames. The company prides itself on its exceptional customer service and experienced staff who are always on hand to provide expert advice.Services & Products
The Specs Factory Outlet offers a range of services to its customers, including eye tests, contact lens fittings, and repairs. Customers can purchase a variety of eyewear products, including designer frames from brands such as Ray-Ban and Oakley. The company also offers prescription glasses and sunglasses at unbeatable prices.Location
Located in St Albans, The Specs Factory Outlet is in an area that is bustling with activity. Customers can expect to find a variety of businesses in the area, including beauty products wholesalers, call shops, and beauty and wellness centers. The area is easily accessible by public transportation, with the closest bus stop, St Albans, St Peters Street (Stop S2), just a 2-minute walk away. The St Albans City railway station is also nearby, less than a mile from the store.Benefits
There are many reasons why customers should choose The Specs Factory Outlet over other eyewear providers. Firstly, the company offers a wide range of products at affordable prices. This means that customers can purchase high-quality eyewear without breaking the bank. Additionally, the company prides itself on its exceptional customer service, with experienced staff always available to provide expert advice.Good to know
Customers should be aware that The Specs Factory Outlet only accepts cash or card payments. Additionally, the company does not offer refunds on prescription glasses or contact lenses, as these products are made to order.Reviews
Customers have praised The Specs Factory Outlet for its excellent customer service and affordable prices. Many customers have also commented on the wide range of products available, with some stating that they were able to find the perfect pair of glasses after struggling to find what they were looking for elsewhere. Overall, customers have given The Specs Factory Outlet high ratings for its quality products and exceptional service.Amenities
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gift cards -
phone
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internet access
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voicemail
FAQ
What is the quality of the phone lines and connections?
At The Specs Factory Outlet, we use high-quality phone lines and connections to ensure clear and reliable communication with our customers.Do you have minimum order quantities?
We do not have minimum order quantities at The Specs Factory Outlet. We welcome orders of all sizes, whether big or small.What are your shipping and delivery options?
We offer various shipping and delivery options to our customers, including standard and expedited shipping. Our shipping rates are competitive and calculated based on the weight and destination of the order.Can you offer any discounts for bulk orders?
Yes, we are happy to offer discounts for bulk orders at The Specs Factory Outlet. Please contact us to discuss the details of your order and we will work with you to provide the best possible pricing.What is your return policy for damaged or defective products?
We have a comprehensive return policy in place for damaged or defective products at The Specs Factory Outlet. If you receive a damaged or defective product, please contact us immediately and we will arrange for a replacement or refund.Reviews
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KC
I lost one of my pads in my glasses I did not purchase at the Outlet. My glasses were cutting into my nose and expected to pay well for a new pad. The gentleman disappeared behind the counter and re-emerged a minute later having replaced both pads. I asked him how much I owed him. He said “Nothing”. This will be the first place I go when it is time to replace my specs.
27-05-2023
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Emily Head
So helpful! I had tried multiple opticians to have a pair of sunglasses fixed, none were able/ willing to help. Popped into these guys and they managed to fix the glasses in less than 5mins - excellent service - highly recommend!
29-04-2023
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Sally Durbridge
I cannot fault the service I received from The Spec Factory. My eye test was the most detailed one I have ever had and felt very personalised to my eye problems. The shop has a good selection of frames to suit everyone's budget and all the staff were extremely friendly and helpful. I will definitely be using them again in the future.
28-02-2023
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Kathryn Pope
Came in to see if my glasses could be adjusted as nowhere else would help, and they were sorted on the spot for me and without charge. Absolutely recommend :)
29-11-2022
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Mishka Hrupka
The most competent optician in St Albans! Superb service!!! Before him we went to almost all opticians in the city. Literally no other optician was able to help with a pair of broken glasses (dislocated gasket). Within less than 15 mins Andy repaired the glasses. In the meantime we were looking at other pairs - just in case it doesn't work. Grate selection of glasses as well. The go-to optician in St Albans!
29-11-2022
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Ben Sutton
This review is a long time coming and way too late! Just need to say how awesome this business is, got me out of a huge pickle a few days out from a 8 week holiday when I ran over my prescription sunnies. Andy came through big time for me and got me a new set in no time at all, just in time for the trip. Really great to have that personal understanding that makes the difference. Cheers.
29-11-2022
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Laura’s Maths (Laura's Maths)
Excellent customer service and very good value for money
29-10-2022
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Suzy Woodcock
Lovely helpful staff and politely friendly atmosphere. Through eye check and help choosing glasses to suit. Never in a rush and happy to help. I have been going here for approx 10 years and would not go anywhere else.
29-10-2022
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Lee Bramzell
Wow!! Amazing service…replaced the lenses in my favourite sunglasses in about 5 minutes flat! Had never been in before, but wouldn’t go anywhere else now.
29-10-2022
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Louise Hunt
Been in here a few times for repairs, eye tests and recently new lenses. The team are so incredibly friendly and kind and make you feel so at ease. Would highly recommend supporting this local business! X
29-09-2022
