The Smithy ( boutique and workshop ) - Helen C Walls Jewellery
The Smithy is a boutique and workshop that specializes in Helen C Walls Jewellery. Located in Saffron Walden, England, The Smithy offers a unique shopping experience for those in search of high-quality jewellery. As expert jewellers, they offer a wide range of products and services to meet the needs of their customers. Whether you're looking for a special gift or want to treat yourself, The Smithy is the perfect destination for all your jewellery needs.
Introduction to The Smithy (boutique and workshop) Helen C Walls Jewellery
The Smithy is a boutique and workshop that specializes in crafting unique and bespoke jewellery pieces. Founded by Helen C Walls, the company has a rich history of over 20 years in the industry. What makes this company unique is their dedication to creating one-of-a-kind pieces that are tailored to the individual customer's preferences and needs.Services & Products
The Smithy offers a range of services, including jewellery design, repair, and cleaning. Customers can buy a variety of jewellery pieces, including engagement rings, wedding bands, necklaces, bracelets, and earrings. They also offer a bespoke service, where customers can work with a designer to create a custom piece that is unique to them.Location
The Smithy is located in the historic town of Saffron Walden in England. The area is known for its picturesque buildings and quaint shops, making it a popular destination for tourists and locals alike. The town is home to a variety of businesses, including independent retailers, cafes, and restaurants. The nearest public transportation options are the Saffron Walden bus station (0.2 miles), Audley End train station (3.5 miles), and Stansted Airport (15 miles).Benefits
Customers should choose The Smithy because of their commitment to creating unique and personalized jewellery pieces. The team of designers and craftspeople work closely with customers to ensure that they are completely satisfied with their purchase. The company also uses high-quality materials and offers competitive pricing.Good to Know
Customers should be aware that The Smithy's bespoke service can take several weeks to complete, depending on the complexity of the design. The company also recommends scheduling an appointment for jewellery repair or cleaning services to ensure prompt and efficient service.Reviews
Customers rave about The Smithy's high-quality craftsmanship and personalized service. They appreciate the attention to detail and the willingness of the team to work closely with them to create the perfect piece of jewellery. Many customers also comment on the competitive pricing and excellent value for money.Amenities
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gift wrapping -
engraving
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custom design
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appraisal
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layaway
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repair
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watch battery replacement
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ear piercing
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insurance
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delivery
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returns
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on-site parking
FAQ
What is your return policy for jewellery purchases?
Our return policy for jewellery purchases is within 14 days of purchase, provided the item is returned in its original condition and packaging. We offer a full refund or an exchange for another item of equal value.Do you offer custom design services for jewellery?
Yes, we offer custom design services for jewellery. Our skilled designers can work with you to create a unique piece of jewellery that meets your specific requirements and preferences.What type of metals do you use for your jewellery?
We use a variety of metals for our jewellery, including gold, silver, platinum, and palladium. We also offer jewellery made from alternative materials such as titanium and stainless steel.Do you provide appraisals or certificates of authenticity for your products?
Yes, we provide appraisals and certificates of authenticity for our products upon request. Our appraisals are conducted by certified gemologists and are recognized by insurance companies.Can you provide references or reviews from previous customers?
Yes, we can provide references and reviews from previous customers upon request. We take pride in our quality craftsmanship and excellent customer service, and many of our customers have left positive reviews on our website and social media pages.Reviews
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Sue Jackson.
Lovely interesting pieces of jewellery to purchase. I have also commissioned Helen to design new pieces using old stones. These have become some of my favourite pieces to wear. Helen also does a great job on repairs.
29-06-2022
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Rhona Margaret
I’ve bought some lovely items from The Smithy and also attended two of Helen’s classes in her workshop in Saffron Walden. It’s a treasure of the town! Her classes were fun and interesting and we used beautiful professional materials and techniques. I learned so much, it was very inspiring and lovely chatting! Highly highly recommend! Rhona
29-05-2022
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Dan Bowles
Great shop, Helen is brilliant and always helpful. Commissions and alterations too.
29-05-2021
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david aronsohn
Positive: Professionalism, Quality, Responsiveness, Value
29-05-2021
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Paul Castillo
We purchased some lovely earrings from Helen for our friend and she absolutely loved them! Very happy with the service provided as well. All in all it was a great experience shopping here, we’ll be back again.
29-05-2021
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Mark Fitzhenry
Fantastic jewellery, one of a kind and commissions taken
29-05-2021
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Scotch on the Rocks
Positive: Professionalism, Quality
29-05-2021
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Ruby G
I had a unique ring idea in mind and Helen brought it to life perfectly. From my vague explanation she perfectly understood and created me the most beautiful ring - even better than I had imagined! I wouldn’t hesitate to recommend her to anyone. The jewellery in the shop is also all beautifully designed and made.
29-05-2020
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Cromag Beardies
Helen is not only an incredibly talented and successful jeweller she is an excellent teacher. I have been inspired from my first lesson by Helen's positive and professional approach. She is generous in imparting her extensive knowledge and open to sharing her skills, techniques and experience. Working alongside and learning from a professional jeweller in her studio and showroom has been invaluable. I look forward to getting 'lost' in my continued jewellery tuition at The Smithy, the time just flies!
29-05-2020
