The Screen Surgery
The Screen Surgery is a company located in Knights Park Industrial Estate, Strood, England. They specialize in screen stores and offer a variety of shopping options for their customers.
Introduction to The Screen Surgery
The Screen Surgery is a UK-based company that specializes in fixing damaged screens on various devices such as smartphones, tablets, and laptops. The company was founded in 2012 by a group of tech enthusiasts who saw a need for a reliable and affordable screen repair service. The company's unique selling point is its commitment to providing fast and efficient service without compromising on quality.Services & products
The Screen Surgery offers a range of services to customers, including screen repair, battery replacement, and water damage repair. Customers can bring their devices to one of the company's physical locations or can choose to mail in their device for repair. The company also sells a variety of screen protectors and phone cases to help prevent future damage to devices.Location
The Screen Surgery's main location is in the Knights Park Industrial Estate in Strood, England. The area is home to a variety of industrial businesses, including warehouses and factories. Customers can expect a clean and modern repair shop with ample parking. The nearest public transportation options are Strood Railway Station (1.5 miles), Rochester Railway Station (2 miles), and Chatham Railway Station (2.2 miles).Benefits
Customers should choose The Screen Surgery because of the company's commitment to quality and efficiency. The company offers a lifetime warranty on all repairs, ensuring that customers can trust in the durability of their devices post-repair. Additionally, the company prides itself on its fast turnaround times, with most repairs completed within an hour.Good to know
Customers should be aware that The Screen Surgery only specializes in screen repair and related services. While the company does sell phone cases and screen protectors, it does not offer repair services for other types of phone or computer issues.Reviews
Customers have praised The Screen Surgery for its fast and efficient service, as well as the quality of repairs. Many reviewers have noted that the company's prices are reasonable compared to other screen repair services. Some customers have noted that the company's physical locations can be difficult to find, but overall, the company has received positive feedback from its customers.Amenities
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delivery -
installation
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repair
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customization
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online shopping
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free consultation
FAQ
What types of screens do you offer and what are their features?
We offer a variety of screens including LCD, LED, and OLED screens in different sizes. Our screens have high resolution and color accuracy, and some are equipped with HDR capabilities. We also offer touch screen options for interactive use.Can you provide me with a quote for the screen I am interested in?
Yes, we can provide you with a personalized quote for the screen you are interested in. Please provide us with the details of the screen you want, such as size, type, and features, and we will send you a quote as soon as possible.Do you offer installation services for the screens?
Yes, we offer installation services for the screens we sell. Our technicians are trained and experienced in installing screens of all types and sizes, and we ensure that the installation process is seamless and stress-free for our customers.What is your return policy if I am not satisfied with the screen?
We have a 30-day return policy for screens that are not damaged or altered in any way. If you are not satisfied with the screen, you can return it to us within 30 days of purchase, and we will refund your money or exchange the screen for another one.Do you offer any warranties or guarantees for your screens?
Yes, we offer warranties and guarantees for our screens. The length and type of warranty or guarantee depend on the type of screen and manufacturer's policy. We will provide you with all the details of the warranty or guarantee when you purchase the screen.Reviews
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Paul Browne
These guys have always looked after us and have a great customer service. Thank you (PC Revamp York)
18-02-2023
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Aztek
Tom went above and beyond to make sure I got my order, Thanks Tom really appreciate it!
18-12-2022
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Dorel Ghincea
Excellent!
18-07-2022
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Kyle Carey
Top customer service as always from the guys at Screen Surgery these guys go above and beyond.
18-07-2022
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Cam
Tom went above and beyond to solve the issue I had with a iPad Pro battery. He sent a replacement next day no questions asked. Superb customer service. Thanks for dealing with it in a professional manner👌
18-06-2022
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Stu Brunskill
Ordered a Huawei screen service pack for my P20 pro after cracking the screen. Tom replied immediately and the parcel arrived the next day after ordering. All working brilliantly, a great company and service.
18-06-2022
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John Weston
Tom is a top bloke, always goes above and beyond to sort out orders.
18-06-2022
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Ian Downs
Excellent customer service from Tom and the team. In 3 years iv'e needed to to return one item due to my mistake, these guys fixed my issue quick to satisfy my customer. A million miles ahead of any wholesalers iv'e dealt with in this industry regarding service.
18-06-2022
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Daniel Vardy
fast good service
18-06-2022
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Ony E
This should be your first and last stop for any screen related repairs/queries. Amazing customer service (believe it was Tom) and gracious in responding to my queries. The item I ordered arrived less than 24 hours later (literally) and was packaged as though it was the most valuable thing in the world. I would say that you pay for the priviledge of the great service, but they were actually one of the cheapest resellers for what I needed. Keep it up guys
18-06-2021
