The Ross Practice
The Ross Practice is a healthcare company located in Harlow, England. They specialize in providing family practice physicians, general practitioners, medical clinics, medical offices, and public medical centers to their patients. The company is committed to providing high-quality healthcare services to their patients and is dedicated to improving the overall health and well-being of their community. The Ross Practice is a trusted name in the healthcare industry and is known for their exceptional patient care and medical expertise.
Introduction to The Ross Practice
The Ross Practice is a family practice physician group located in Harlow, England. Founded with a mission to provide high-quality medical care to all patients, the company has been serving the community for a number of years. What sets The Ross Practice apart from other medical offices is their commitment to providing personalized care to each patient.Services & Products
The Ross Practice offers a range of medical services, including general practitioner consultations, medical clinics, and public medical centers. Patients can expect to receive top-notch medical care from experienced physicians who are dedicated to their health and well-being.Location
The Ross Practice is located in Keats House, Harlow, a bustling area with plenty of businesses and shops. Patients can expect to find a variety of restaurants, cafes, and other amenities in the area. The practice is conveniently located near public transportation options, including the Harlow Town railway station, Harlow Bus Station, and the Staple Tye Shopping Center bus stop.Benefits
Patients who choose The Ross Practice can rest assured that they are receiving the best medical care possible. The practice's physicians are highly trained and skilled, and are dedicated to providing personalized care to each patient. The practice also offers a range of medical services, ensuring that patients can receive all of their healthcare needs in one convenient location.Good to know
Patients should be aware that The Ross Practice does not offer emergency medical services. If patients require emergency medical attention, they should seek care at their nearest emergency room.Reviews
Customers have praised The Ross Practice for their excellent medical care, personalized attention, and friendly staff. Patients appreciate the practice's commitment to their health and well-being, and highly recommend the practice to others in the community.FAQ
What are the qualifications and experience of the general practitioners at your practice?
At The Ross Practice, our general practitioners are highly qualified and experienced. Each of our physicians holds a medical degree and is registered with the General Medical Council. They have also completed additional training and continuing education to stay up to date with the latest medical knowledge and techniques.What kind of medical services are offered at your practice?
We offer a wide range of medical services at The Ross Practice, including general health check-ups, chronic disease management, women's health, men's health, child health, and immunizations. We also provide minor surgery, travel health advice and vaccinations, and mental health services.What is the protocol for after-hours emergencies?
In case of after-hours emergencies, our patients can call our regular phone number and will be directed to our on-call physician. They will be provided with appropriate medical advice, and if necessary, the physician may arrange for a home visit or refer the patient to an emergency department.How does your practice manage referrals to specialists if needed?
If a patient requires specialized medical care, our general practitioners will provide a referral to an appropriate specialist. We have established relationships with a network of trusted specialists and will work with the patient to ensure that they receive the necessary medical care. We will also coordinate with the specialist to ensure continuity of care for our patients.Reviews
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Neda Ghadir
My experience with Dr. Ashraf today was highly disappointing. As I further tried to discuss my concerns, I was told that I could only discuss one issue per visit, which was quite shocking. As a patient, I believe it's important for doctors to investigate all aspects of a problem, diagnose it, and offer appropriate treatment. It's unreasonable to assume that health issues can only be related to one particular symptoms and not consider a holistic approch. The Dr didn't seem interested in delving deeper into my concerns. I was expecting more compassion and a willingness to help from a medical professional, but that wasn't the case. It's disheartening to see that the simple courtesy of asking "Is there anything else you would like to discuss?" has been replaced with a rigid rule of discussing only one issue per visit. Overall, I felt like my concerns were dismissed, and that my appointment was being rushed My experience left me feeling unsupported. I would like to add that all past services I got from the surgery was very respectful and professional and I appreciate their efforts.
15-05-2023 -
Jim Lauderdale
I used the online contact today and was extremely impressed at how efficient it was. Many thanks to Dr Younas and the team.
28-02-2023 -
chris latham
Just moved to this practise from Church Langley Wow what a surprise! The staff have been very helpful, lesley the nurse has gone way and beyond looking after me I can’t thank her enough for her dilligance. I have needed to see two doctors on seperate occasions and both have put things in place very quickly with a caring and thoughtful manner, I am so glad I changed my practise Thankyou Ross practise Christine Alderman
29-01-2023 -
Angela Creamer
Phone lines never answered. Can't get appointments. My mum has alzheimers and I can't get help with her meds. Practice had her memory test results 6 weeks already and never told me until I called and chased the outcome. Useless. Don't bother. All doctors have left the surgery
29-01-2023 -
Jacquie Mowatt
I had an appointment with nurse Ann today, she made me feel very comfortable and at ease. Was a pleasure to see her
29-12-2022 -
Jan Shambrook
Had problems yesterday, but Ross Practice, resolved this and I am very pleased as the service I get is usually always excellent.
29-11-2022 -
barry cholerton
Always take so long to answer the phone pushed 1 for appointments number 6 in queue still waiting 52 minutes later how long does it take to make an appointment
29-11-2022 -
Carol Vincent
29-10-2022 -
arlowtone
I like how they have a pre recorded message when you call about showing respect to all members of staff, and I fully agree with this. However, after being on hold for 35mins when I finally got to speak with someone I was outraged when they said “sorry you need to call back at 1pm for afternoon appointments” AND THEN HUNG UP THE PHONE - Respect needs to go both ways, and I hadn’t finished with my enquiries. I’m happy to say that the afternoon staff were more pleasant and understanding when I called back later that day.
29-09-2022 -
Mark Smith
My doctor is refusing to sign off my prescription orders from Wells Pharmacy. Despite him doing this for over three years. I need this medication for my diabetes and also my heart condition. The practise haven't even called me to say if there is an issue. Less then happy right now.
29-09-2022