The Residence Collection
The Residence Collection is a company based in Gloucester, England that specializes in supplying PVC windows. They are a trusted supplier of high-quality windows for both residential and commercial buildings. With their expertise in the building and construction industry, they provide top-notch products and services to their clients. The Residence Collection is a go-to source for those looking for reliable window suppliers in the United Kingdom.
Introduction to The Residence Collection
The Residence Collection is a company based in Gloucester, England that specializes in providing high-quality PVC windows to customers. With over 30 years of experience in the building and construction industry, the company has established itself as a leading supplier of windows in the UK. What sets The Residence Collection apart from other companies in the same industry is their commitment to producing windows that are not only aesthetically pleasing but also energy-efficient and durable.Services & products
The Residence Collection offers a wide range of services to customers. They specialize in the supply of PVC windows, including sash windows, casement windows, and bay windows. In addition, they also offer window installation services, ensuring that their customers receive a hassle-free service from start to finish. The company also provides bespoke solutions to customers, tailoring their products to meet the specific needs of each customer.Location
The Residence Collection is located at Unit C Bristol Rd, Hardwicke, Gloucester GL2 4PA, which is a bustling area in Gloucester. The area is home to a variety of businesses, including retail stores, restaurants, and cafes. Customers can expect to experience a vibrant and lively atmosphere in the area. The company is conveniently located near public transportation options, including the Hardwicke bus stop, which is just a 5-minute walk away. Other nearby public transportation options include the Quedgeley Tesco bus stop and the Kingsway Tesco bus stop.Benefits
Customers should choose The Residence Collection because of their commitment to providing high-quality, energy-efficient, and durable PVC windows. The company offers bespoke solutions to customers, ensuring that each customer receives a product that meets their specific needs. In addition, the company provides a hassle-free service from start to finish, including window installation services.Good to know
Customers should be aware that The Residence Collection only supplies PVC windows and does not offer any other building or construction services. However, the company has established partnerships with other companies in the industry and can recommend reputable companies to customers who require additional services.Reviews
Customers have consistently praised The Residence Collection for their high-quality products and excellent customer service. Many customers have noted that the company provides a hassle-free service from start to finish, taking care of everything from product selection to window installation. Overall, customers have described The Residence Collection as a reliable and trustworthy supplier of PVC windows.Amenities
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customization option -
warranty
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aftercare service
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consultation
FAQ
What types of PVC windows do you offer?
We offer a wide variety of PVC windows, including casement, tilt and turn, sliding sash, and flush sash windows. Each type comes in different styles and colors to fit your specific needs and preferences.Can you provide references or pictures of previous projects?
Yes, we can provide references and pictures of our previous projects. We take pride in our work and want to ensure that our customers are confident in our abilities and quality of work.What is the warranty on your PVC windows?
Our PVC windows come with a 10-year warranty on the frames, glass, and hardware. This warranty covers any defects or issues that may arise during normal use.Do you offer installation services?
Yes, we offer professional installation services for our PVC windows. Our team of experienced installers will ensure that your windows are installed properly and efficiently. We also offer a guarantee on our installation work to give you peace of mind.Reviews
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Graham Howatson
Great product design and innovation and genuine people.
28-02-2023
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Eddie Wheeler
Lovely product looks good and creates a realistic wood effect however the after service had been horrendous. The windows appear to have not been checked properly. We have had 2 windows barely open properly. One that has never opened. Eventually a rep for the company came to site. In my opinion disinterested. Agreed the windows were at fault and sent an engineer who although sorted some issues and said he would be back with the correct parts within a few weeks. Since then I have heard nothing. I have spoken to my sopplier many times and still 12 months on I still have 2 windows that don't open. Once they have the money they don't seem to care. Very disappointed with what otherwise is a nice product
29-05-2021
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Mesmo
Sally from Residence Collection has been incredibly helpful in helping us understand all the detail and options available, enabling us to specify our windows with confidence. She spent over an hour answering our questions and cares that we get the result we want. Its obvious she genuinely believes in the product and quality of Residence. Thanks so much Sally. J&D
29-05-2021
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David Spivey
The door on the left was supposed to be identical in outward appearance, yet it has a hideous metal strip. On top of that they're aggressively arguing that I should have spotted something in the contract. Rarely do you get such a poor product or get treated so badly. This is one of the worst firms I have ever dealt with.
29-05-2020
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Sarah Bird
I have been totally and thoroughly underwhelmed by this product. I’ve spent £40,000 on windows and doors and I’ve had the manufacturers out to investigate. Whilst there were issues with the manufacturing the truth is that these look plastic, join like plastic and do not look like wood. The chamfered edges do not suit plastic fitting together snugly. I look at them and whilst the manufacturers and installers have done their best they are just disappointing and do not do what they say on the tin. In my other property I had mechanically jointed Veka windows installed in the Painswick Grey and they are beautiful and significantly cheaper. They look like wood and do not have the detailed chamfer, rather the traditional wood fitting and look superior. I’m gutted that I went all pretentious and tried R9. I’ve sent an email to R9 via their enquiries page and received no response at all to my complaint. This was over a month ago.
29-05-2019
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Adam Soble
Very happy with our Residence windows.
29-05-2019
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Chris Hill
As a property developer I fit a lot different makes and models of upvc and wooden windows. As this was for my own new build I wanted something that looked like wood but in a upvc. Being in the industry I had heard about Residence windows and after research I quickly realised that these would be perfect. We chose the R7 flush sash in painswick grey. As soon as they arrived I fitted them and was relatively happy with them. They needed tweaking a little as there are no adjustments on the hinges (the opening lights had dropped 3mm on each frame, which don’t sound a lot but being a flush sash you can see it.) I got around this by repacking the glass. The main issue however was when I needed an extra 2.5m of flat board in the painswick colour to cover my arches over the windows. Put my order in to my supplier and he replied with Residence windows won’t sell us 2.5m we have to buy a 10m pack. When I contacted Residence windows all I got was very poor customer service, they just didn’t want to know, kept telling me that they dont deal with the public and only deal with suppliers. so I now have to buy £100 pack just for one length, great thanks Residence Windows. I feel like I’ve been let down by Residence windows having just spent £9500 with them.
29-05-2019
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Damian Pawlak
Great Products
29-05-2018
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Marc Smith
Easily the best UPVC profile company. There aren't many bad ones at all these days but The Residence Collection is just in a league of it's own. The only timber alternative worth thinking about. I love mine and so does everyone else who knocks and asks for information on them!
29-05-2018
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Veronica Jones
We read reviews which said that damaged glass could not be replaced due to the glass being bonded to the frame. So when I asked the company on social media, I must have hit a nerve because they blocked my questions & deleted all the evidence. Very strange behaviour indeed. They clearly don't want it out there in the public domain. Customers beware. Anyway, they have lost a massive order as we are taking our cash elsewhere! If this is how they treat their customers BEFORE they get your money, then what faith can anyone have in their after sales care & investment in the company?
29-05-2017
