The Reptile Reserve
The Reptile Reserve is a company located in Upminster, Essex, United Kingdom. They specialize in providing a wide range of products and services including aquatic centres, finance brokers, sand plants, window treatment stores, air conditioning stores, goldfish stores, reptile stores, tropical fish stores, sports & hobbies, financial services, building & construction, furniture & interior design, shops & shopping, and pets. The company is committed to providing high-quality products and services to their customers.
Introduction to The Reptile Reserve
The Reptile Reserve is a company that specializes in providing top-quality care for reptiles of all kinds. Founded by a group of passionate reptile enthusiasts, the company's goal is to create a safe and welcoming environment for all reptiles, whether they are pets or part of a collection. What makes The Reptile Reserve unique is their dedication to education and conservation, as well as their commitment to providing exceptional customer service.Services & Products
At The Reptile Reserve, customers can find a wide variety of products and services to meet their reptile-related needs. The company offers a range of reptile supplies, including food, bedding, and accessories, as well as live reptiles for sale. They also provide expert advice on reptile care and offer a range of services, including grooming, boarding, and veterinary care.Location
The Reptile Reserve is located on Clay Tye Road in Upminster, Essex, in the United Kingdom. The area is known for its mix of residential and commercial properties, with a range of businesses catering to different needs. Customers can expect to find a variety of shops, restaurants, and entertainment options in the area, as well as easy access to public transportation. The three closest public transportation options are Upminster Station (0.8 miles), Upminster Bridge Station (1.2 miles), and Hornchurch Station (1.6 miles).Benefits
Customers should choose The Reptile Reserve for its knowledgeable and friendly staff, exceptional customer service, and dedication to reptile care and conservation. The company's commitment to education and its range of services make it a one-stop-shop for all reptile-related needs.Good to know
Customers should be aware that The Reptile Reserve specializes in reptile care and does not offer services for other types of pets. Additionally, the company is closed on Sundays and Mondays.Reviews
Customers rave about the exceptional customer service and knowledgeable staff at The Reptile Reserve. They also appreciate the range of products and services offered by the company, as well as its commitment to reptile care and conservation.Amenities
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reptile habitat -
heating lamp
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uvb lamp
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substrate
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food
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water bowl
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hide box
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decorations
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breeding supplies
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veterinary care
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grooming supplies
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accessories
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lighting
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temperature control
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live plants
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expert advice
FAQ
What types of financial products and services do you offer to customers?
At The Reptile Reserve, we do not offer any financial products or services to our customers as we are a pet store specializing in reptiles, tropical fish, and goldfish.What are your policies on returns or exchanges for goldfish or other pet supplies?
We have a 14-day return policy for all unused and unopened pet supplies, including goldfish. If a customer wishes to exchange a product, they must bring it back to the store with their receipt.What is your warranty policy for air conditioning units?
We do not sell air conditioning units at The Reptile Reserve, so we do not have a warranty policy for them.Do you offer maintenance and repair services for air conditioning units?
As stated before, we do not sell air conditioning units at The Reptile Reserve, so we do not offer any maintenance or repair services for them.Do you offer swimming lessons for all ages and skill levels?
No, we do not offer swimming lessons at The Reptile Reserve. We specialize in selling reptiles, tropical fish, and goldfish, along with their necessary supplies.Reviews
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Charlie Joe cross
Popped in today for the 1st. The guy in there was so so help and very friendly. Showed me some bits and we had a good chat highly recommend. Plants I grabbed are in and setup
04-06-2023
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Evie Hamilton
Visited on Monday, didn't get the man's name but he was very helpful, knowledgeable. He was very happy to answer all our questions, my daughter who has autism and suffers anxiety felt able to actually talk to him as he made her feel comfortable. She's loving her new pet roaches Thank you 😊
18-05-2023
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Jayden Hill
Very good options of reptiles and good customer service and there have a very good knowledge of the animals
18-05-2023
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Chris Allen
18-05-2023
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A S
So so helpful and knowledgeable. Wont be beaten on price as well!!
18-05-2023
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Mike Andrews
Great shop, but disappointed that Google have changed their opening times without consulting them. They are closed on Tuesday and Thursday.
18-04-2023
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Andrew Thorp
Very helpful, highly knowledgeable.
18-04-2023
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Rob Macleod
Expert advice and staff take their time in explaining. Reasonable price and well stocked
18-02-2023
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L x
18-02-2023
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Joanne Everitt
Loved it but honestly I'm biased to reptiles. Staff were awesome very engaging with the public definitely will be going again next time I'm there
18-02-2023
