The Pug Palace
The Pug Palace is a company that specializes in providing day care centers and pet breeding services for pets. They also offer job and education opportunities for those interested in the pet industry. The company is dedicated to providing high-quality care for pets and ensuring their well-being.
Introduction to The Pug Palace
The Pug Palace is a pet breeding and day care center that was established in 2010. The company aims to provide a safe and comfortable environment for pets while their owners are away. What makes this company unique is that it specializes in pug breeding, and has a team of experienced professionals who provide personalized care for each pet.Services & products
The Pug Palace offers services such as pet breeding, day care, and grooming. Customers can purchase pugs from the company or bring their own pets for daycare and grooming services. The company also provides training and education on pet care for those interested.Location
The Pug Palace is located in a bustling area of downtown, surrounded by other pet-related businesses and shops. Customers can expect to experience a lively atmosphere in the area, with plenty of options for pet supplies and services. The closest public transportation options include the Metro Bus Station (0.2 miles), the Train Station (0.5 miles), and the Taxi Stand (0.1 miles).Benefits
Customers should choose The Pug Palace because of the personalized care and attention their pets receive. The staff is highly trained and experienced in pet care, and the facilities are clean and comfortable. The company also offers competitive pricing for its services, making it an affordable option for pet owners.Good to know
Customers should be aware that The Pug Palace has a strict policy on pet health and safety. All pets must be up-to-date on vaccinations and go through a health screening before being admitted to the day care center. Additionally, the company does not offer boarding services, so pets must be picked up at the end of the day.Reviews
Customers rave about The Pug Palace's attentive staff and clean facilities. Many customers appreciate the personalized care their pets receive, and feel confident leaving their furry friends in the company's care. Some customers have expressed concern over the limited availability of services, but overall, The Pug Palace receives high marks from satisfied customers.Amenities
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pet-friendly
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outdoor space
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playground
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security system
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age-appropriate toys
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cleanliness
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staff qualifications
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air conditioning
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grooming station
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veterinary services
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outdoor area
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kennel
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play area
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pet supplies
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daycare services
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boarding services
FAQ
What breeds do you specialize in breeding?
At The Pug Palace, we specialize in breeding pugs. We take great pride in our pugs and ensure that they are healthy and well-cared for.What kind of support do you offer after the sale?
We offer ongoing support to all of our customers after the sale. This includes answering any questions you may have about your new pet, providing resources for training and care, and addressing any concerns you may have.What are the qualifications of the staff members who will be caring for my child?
We are a pet breeding service, so we do not have staff members who care for children. However, our team members are experienced and knowledgeable about pugs and provide excellent care for all of our animals.Are meals and snacks provided? If so, what types of foods are offered?
Our pugs are provided with high-quality dog food that is appropriate for their age and dietary needs. We do not offer meals or snacks to customers.Can I tour the facility before enrolling my child?
Absolutely! We welcome all potential customers to tour our facility and meet our pugs. We want you to be comfortable with your purchase and feel confident in the quality of our breeding practices. Please contact us to schedule a tour.Reviews
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Catherine
I wholeheartedly recommend Pug Palace!! Emma is absolutely fantastic with how much time and care she puts into each dog to the point of asking my SA dog trainer if there were any particular exercises she could do to help Barnaby with his settling in. He has had the most brilliant time both in daycare as well as boarding and Emma sends regular video and photo updates so you can also see how they’re doing. Barnaby loves going to Pug Palace and has been made to feel like one of the family. Without a shadow of a doubt a 5 star experience!
11-06-2023 -
Deborah Hart
Our Border Collie always has a great time holidaying at the Pug Palace! I love getting regular updates about his day when I'm away, and knowing he's being cared for in a family environment with a doggy pal is just brilliant. Emma goes to great lengths to ensure his comfort (I loved getting asked what commands he uses and where he likes to be stroked - really considerate!) The setting is just great too - he has regular walks along the beach and in the nature reserve - a proper holiday for him. It’s been great seeing him making new pup pals while we’re away. Highly recommend x
11-06-2023 -
Danni Smith
We have been really happy with the Pug Palace since Bessie started going once a week. Emma is incredibly thorough and really helps you to put your mind at ease by giving you regular photo and video updates. She has considered every aspect of the dog's stay and we know that Bessie is in safe hands. We were a bit anxious when looking for suitable doggy day care for Bessie as we had never really left her with anyone else and Bessie is a rescue dog so we weren't sure how she would settle in. I'm really pleased we chose the Pug Palace for Bessie as we think it's doing her a world of good and we know that she is treated as one of the family. Thanks Emma 😊
18-05-2023 -
AngryBritain “AngryBritain” TV
It’s always nerve wracking leaving your fur babies, especially when they’re a pair of stubborn pugs and it’s somewhere new for them. But from the moment we made contact with Emma at The Pug Palace she’s been nothing but thorough and reassuring. Emma has clearly worked really hard on covering every base so that you can be sure that your pets are in good hands while you’re away. Throughout our trip Emma sent updates, pics and videos so we could see they were having fun. They probably had a better holiday than we did to be honest. I can’t recommend Emma and The Pug Palace highly enough. And neither can my pesky pugs 👍 5*
18-04-2023 -
Trent Rogers
When choosing The Pug Palace we were at our wits end. Many of our local home boarding were not able to accommodate our two JRT’s for our 3 and a bit weeks holiday. After contacting Emma, she promptly made available a Meet and Greet session to see how the dogs would cope with The Pug Palace and vice versa. All of our fears were abated and Emma’s thoroughness and detailed paperwork gave us the peace of mind that Emma has developed professional and proficient policies and procedures. We had a successful over night stay leading up to our extended holiday. This completely put our minds at rest. Leading up to the long stay, Emma provided all the necessary information as to what would be needed for our 2 JRT’s stay to be comfortable. Checking them in was quick and easy and we even went for a little walk in the reserve opposite (they loved this place throughout the stay) to help settle them in. Throughout our time away Emma gave us daily pup-dates of our two JRT’s which made us feel well at ease. It was also nice to see what a great holiday our two were having as well. In preparation for checkout, Emma had done a comprehensive review of both JRT’s and her observations which provided us with valuable feedback of the stay. The checkout was seamless, just like the checkin. Emma demonstrates her knowledge of dog behaviour, risk assessment and safe guarding both the dogs in her care and all others who come in contact with the dogs. She managed the dietary requirements of our two JRT’s to ensure that they remained healthy in weight. She demonstrates a real care for our family members and this extends through the rest of her family as well. We look forward to using The Pug Palace for any short stays and future extended holidays. Highly recommended.
18-04-2023 -
Savira Fernandes
Fantastic experience.. my little fellow was very comfortable and happy.. he had a wonderful time.. Emma is very kind caring and organised person. Kept me updated throughout and assured me of his wellbeing. Being a pug mum herself she could relate to our separation anxiety. She has provided the best care.. strongly recommend her.. and I definitely know where to head for before planning a holiday..
18-04-2023 -
Marie Shuttleworth
Emma was amazing with Molly, my nutty cocker spaniel. She spent a whole day and night in her care and it was the first time I have ever left her with anyone so I was a bit anxious. However, Emma sent me regular photos and updates throughout the day which reassured me no end. Emma is so loving and caring with dogs, and very knowledgeable of them and incredibly in tune with them. I will definitely be using Emma's services often, and Molly will certainly love that. A big thanks to Emma and her family for welcoming us to their lovely home.
18-04-2023 -
Alyson Green
Fantastic both my frenchies loved staying at Pug Palace They settled so easily.and made their self at home. Emma really takes care of your furries & goes that extra mile to ensure your pets are happy highly recommend.
18-03-2023 -
Christine Fuller
Emma is one of the kindest thoughtful people you could meet and takes great care of the dogs she looks after. Our puppy is very happy there and has lots of opportunities for socialisation 🐶
18-01-2023 -
Lisa Edmunds
Our little Obie had a lovely stay at The pug palace with Emma and her family. He was very well looked after and given lots of love and attention. It’s such a calm and happy environment and he had the best time. I will definitely be using The pug palace again. 😊
18-01-2023